United States
Q
What is Hikvision Pro Series NVR?
A
Hikvision Pro Series NVR is a high-performance network video recorder designed for professional surveillance, offering multi-channel recording, advanced compression, and seamless integration with Hikvision IP cameras.
Q
What are the key features of Hikvision Pro Series NVR?
A
Key features include 4K-capable recording, H.265+ compression, PoE ports, AI analytics, RAID storage support, and remote viewing via Hik-Connect or iVMS-4200.
Q
How many channels does Hikvision Pro Series NVR support?
A
Models support 4, 8, 16, 32, or 64 channels, enabling flexible deployments for small businesses up to large surveillance networks.
Q
What maximum resolution can Hikvision Pro Series NVR record?
A
Hikvision Pro Series NVR supports up to 4K (3840×2160) resolution per channel, ensuring sharp, high-definition footage.
Q
What hard drive capacity does Hikvision Pro Series NVR support?
A
Each unit accommodates up to 8 SATA drives, with a maximum of 10 TB per bay (total 80 TB), plus optional NAS and RAID 0/1/5/6/10 configurations.
Q
Does Hikvision Pro Series NVR support PoE?
A
Yes, many Pro Series NVRs include built-in PoE (Power over Ethernet) ports for direct camera power and data transmission, simplifying installation.
Q
Which video compression formats are supported?
A
Hikvision Pro Series NVR supports H.265+, H.265, H.264+, and H.264, optimizing bandwidth and storage without sacrificing image quality.
Q
How do I configure remote access on Hikvision Pro Series NVR?
A
Use the built-in Hik-Connect service: register an account, scan the NVR’s QR code, and enable P2P cloud connectivity for seamless remote viewing.
Q
Is Hikvision Pro Series NVR compatible with third-party cameras?
A
Hikvision Pro Series NVR is ONVIF-compliant, supporting most third-party IP cameras for flexible integration and multi-brand environments.
Q
Which mobile app supports Hikvision Pro Series NVR?
A
Use Hik-Connect (iOS/Android) or iVMS-4500 (iOS/Android) for live view, playback, push notifications, and configuration on smartphones and tablets.
Q
How do I perform a firmware upgrade on Hikvision Pro Series NVR?
A
Download the latest firmware from Hikvision’s official site, upload via the NVR’s web interface under System > Maintenance, then reboot to apply.
Q
What warranty does Hikvision Pro Series NVR include?
A
Hikvision Pro Series NVRs come with a standard 2-year limited warranty covering defects in materials and workmanship, extendable with optional service plans.
Q
How do I set up motion detection on Hikvision Pro Series NVR?
A
In the NVR menu, navigate to Event > Basic Event > Motion Detection, enable detection on selected channels, adjust sensitivity, and assign recording schedules.
Q
Does Hikvision Pro Series NVR support AI analytics?
A
Yes, Pro Series NVRs offer AI-powered features like face detection, perimeter protection, and line crossing on selected models for enhanced security.
Q
Which network protocols does Hikvision Pro Series NVR support?
A
Supported protocols include TCP/IP, DHCP, HTTPS, SMTP, NTP, UDP, UPnP, SNMP, and ONVIF, ensuring robust connectivity and interoperability.
Q
How do I back up recordings from Hikvision Pro Series NVR?
A
Use USB export in the Playback menu, configure FTP server settings under Network > FTP, or schedule NAS backups via Storage > Network > NAS.
