United States
Q
What is the Hikvision Ultra Series NVR?
A
The Hikvision Ultra Series NVR is a high-performance network video recorder designed for professional surveillance, delivering up to 12-megapixel recording, AI analytics, and robust data security.
Q
What video resolution does the Ultra Series NVR support?
A
It supports recording and live viewing of up to 12 MP resolution, ensuring ultra-clear images for critical security applications.
Q
How many channels can the Hikvision Ultra Series NVR record?
A
Depending on the model, the Ultra Series supports 8, 16, 32, or 64 channels of IP camera input, scalable to large deployments.
Q
Does the Ultra Series NVR support Power over Ethernet (PoE)?
A
Yes, select Ultra Series models feature integrated PoE+ ports that deliver data and power over a single cable, simplifying installation.
Q
What internal storage capacity options are available?
A
Ultra Series NVRs accommodate up to eight 10-TB hard drives for a maximum of 80 TB; additional external NAS or eSATA expansion is supported.
Q
Can I configure RAID on the Ultra Series NVR?
A
Yes, the Ultra Series supports RAID 0, 1, 5, and 6, providing flexible data redundancy and optimized storage performance.
Q
How do I install the Hikvision Ultra Series NVR?
A
Mount the unit in a standard 19\
Q
Is remote viewing available on the Ultra Series NVR?
A
Yes, remote access via the Hik-Connect app or web client allows live view, playback, and configuration from any Internet-connected device.
Q
Which cameras are compatible with the Ultra Series NVR?
A
It is fully compatible with all Hikvision IP cameras and ONVIF-compliant devices, ensuring broad system integration.
Q
What AI features does the Ultra Series NVR include?
A
Built-in AI analytics include facial recognition, perimeter protection, and people counting to enhance security and operational efficiency.
Q
Does the Ultra Series NVR support H.265+ compression?
A
Yes, it supports H.264, H.265, and H.265+ codecs to optimize bandwidth and storage usage without sacrificing video quality.
Q
How do I configure email or push alerts on the NVR?
A
Navigate to the Event > Basic Event menu, enable motion or AI alarms, enter SMTP or Hik-Connect credentials, and define notification recipients.
Q
Can I integrate the Ultra Series NVR with third-party systems?
A
Yes, the NVR supports ONVIF, CGI, ISAPI, and other open protocols for seamless integration with access control, alarm panels, and VMS platforms.
Q
Which mobile apps work with the Ultra Series NVR?
A
Hik-Connect (iOS/Android) and iVMS-4500 are fully compatible, offering live view, playback, and event notifications on smartphones and tablets.
Q
How do I update the firmware on the Ultra Series NVR?
A
Download the latest firmware from the Hikvision website, upload it via the Maintenance > Firmware Upgrade interface, and reboot the NVR to apply changes.
Q
What warranty does Hikvision offer on the Ultra Series NVR?
A
Hikvision provides a standard 3-year warranty covering hardware defects and firmware updates, extendable through authorized partners.
