United States
Q
What is the HP MSR20-1X Series?
A
The HP MSR20-1X Series are entry-level branch routers offering up to 100 Mbps forwarding performance, four Gigabit Ethernet ports, optional 4G LTE WAN backup and integrated IPsec VPN.
Q
What throughput can the HP MSR20-1X Series deliver?
A
The MSR20-1X Series delivers up to 100 Mbps of packet forwarding performance for WAN and LAN traffic.
Q
Which physical interfaces are available on the HP MSR20-1X Series?
A
Each MSR20-1X unit includes two GE RJ-45 WAN ports, two GE RJ-45 LAN ports, a console port, and an optional 4G LTE module slot.
Q
Does the HP MSR20-1X Series support 4G LTE connectivity?
A
Yes, it supports an optional 4G LTE module for WAN backup with download speeds up to 150 Mbps.
Q
What IPsec VPN capabilities does the HP MSR20-1X Series offer?
A
The MSR20-1X Series supports up to 20 IPsec tunnels, IKEv1/2, AES and 3DES encryption, and NAT traversal for secure site-to-site and remote-access VPN.
Q
How can I manage the HP MSR20-1X Series routers?
A
Manage via the web GUI, CLI (SSH/console), SNMP v2/v3 or HPE Intelligent Management Center (IMC) for centralized configuration and monitoring.
Q
Does the HP MSR20-1X Series support Quality of Service (QoS)?
A
Yes, it provides priority queuing, traffic shaping, WFQ and ACL-based rate limiting to ensure service-level performance.
Q
What PoE options are available on the HP MSR20-1X Series?
A
The base MSR20-1X models do not include PoE. PoE-enabled variants (MSR20-1X-P) deliver up to 30 W per port with a 60 W total budget.
Q
What security features are built into the HP MSR20-1X Series?
A
Built-in firewall with packet and content filtering, DoS protection, attack defense and user-defined ACLs safeguard against threats.
Q
How do I upgrade the firmware on the HP MSR20-1X Series?
A
Download the latest firmware from HPE Support, upload via the web GUI or CLI, and reboot the router to complete the upgrade.
Q
What is the operating temperature range of the HP MSR20-1X Series?
A
It operates between 0 °C to 45 °C (32 °F to 113 °F) with 5–90% non-condensing humidity.
Q
What are the dimensions and weight of the MSR20-1X Series routers?
A
Each unit measures 210 × 160 × 44 mm and weighs 0.9 kg for compact deployment.
Q
What power input does the HP MSR20-1X Series require?
A
It accepts 12–48 VDC input and consumes up to 15 W (non-PoE models) for energy-efficient operation.
Q
Does the HP MSR20-1X Series support high availability (HA)?
A
Yes, it supports VRRP for active-standby failover and dual-WAN for automatic link redundancy.
Q
What warranty is included with the HP MSR20-1X Series?
A
It includes a 1-year limited hardware warranty, with optional extensions to 3 or 5 years via HPE Care Pack services.
Q
How are advanced features licensed on the HP MSR20-1X Series?
A
Advanced features are unlocked via perpetual or subscription licenses purchased through HPE Channel partners and applied on the router.
