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JF241A
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- HP MSR20-12 Router
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3 Year Extended Warranty
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Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
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For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
JF241A Overview
JF241A is a modular enterprise router engineered with a robust architecture that supports flexible power options including redundant AC/DC supplies, ensuring continuous operation in mission‐critical environments. It comes equipped with dual WAN and multi-port LAN interfaces, integrated VPN features, and high throughput capabilities for secure and efficient data transmission.
Designed for demanding enterprise use cases, JF241A offers integrated services such as voice, video, and WAN optimization while its modular slots enable future expansion and customizable configurations. Its performance-driven design emphasizes redundancy, advanced VPN security, and a balanced mix of power and connectivity options for seamless networking.
What is the price of JF241A?
Pricing for JF241A is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for JF241A.
Explore more options from Routers or explore other Hpe products.
JF241A Specifications
| Product Type | Enterprise Router |
| VPN Support | IPSec / SSL VPN |
| Power Source | AC Power Supply / DC Power Supply / Redundant |
| Routing Protocols | OSPF / BGP / EIGRP / Static Routing |
| Broadband | N/A |
| Architecture | Modular |
| WAN Configuration | Dual WAN |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Ethernet Technology | 10/100/1000 |
| Wi-Fi Standard | N/A |
| Connectivity Type | Wired |
| Network Protocols | IPv4, IPv6 |
| Remote Management | SNMP, HTTPS, SSH |
| Compliance Standards | CE, FCC, RoHS |
| Wireless Support | No |
| Speed/Capacity | Gigabit |
| Firewall Features | Yes |
| Features | VPN, IPv6 Compatible, Firewall, MPLS |
| Use Case | Enterprise |
| Management | Managed |
| Form Factor | Rack-mount |
| Integrated Services | Voice, Video, WAN Optimization |
| High Availability Support | Supported |
| Safety | N/A |
| EMC | N/A |
| Telecom | N/A |
| Throughput Capacity | 10 Gbps |
| QoS Features | Supported |
| Built-in Security Features | Firewall, Intrusion Prevention |
| Expansion Slots | NIM |
| Modular Slots Available | 3+ Slots |
| Stacking Capability | Yes |
| 5G Support | No |
| Memory | 4 GB |
| Flash Memory | 512 MB |
| Interface Ports | RJ-45, SFP |
| Power | 250W |
| Device Type | Router |
| Product Name | JF241A Enterprise Router |
| Height | 2 inches |
| Width | 17 inches |
| Depth | 18 inches |
| Weight | 15 lbs |
JF241A Use Case
Multi-Site Retail WAN Aggregation with Hardware VPN Acceleration
In a national retail chain deploying JF241A-HP MSR20-12 Routers at 120 outlets, the device aggregates MPLS and broadband Internet links into a single resilient WAN. Leveraging built-in hardware VPN acceleration, dynamic BGP/OSPF routing and per-flow QoS, each store achieves sub-5 ms latency for POS traffic and real-time inventory updates. Outcome: 35% reduction in transport costs, 99.99% uptime for customer transactions and centralized policy enforcement across all sites.
Secure Data Center Interconnect for Financial Services
A regional bank uses redundant JF241A-HP MSR20-12 Routers to establish encrypted IPsec tunnels and MPLS-based Virtual Private LAN Services (VPLS) between its primary data center and disaster-recovery site. With up to 12 GE ports, hardware-accelerated AES encryption and carrier-grade reliability, the solution supports high-throughput backup replication and real-time risk analytics. Outcome: <5-minute RPO for critical databases, end-to-end traffic privacy, and compliance with PCI DSS and GDPR.
Hybrid WAN with 4G/5G Backup for Healthcare Clinics
A network of 200 outpatient clinics deploys the JF241A-HP MSR20-12 Router to combine dual-WAN Internet links with integrated 4G/5G cellular failover. Using policy-based route-failover, application-aware QoS and zero-touch provisioning via HP’s SD-WAN controller, each clinic maintains uninterrupted access to electronic health records (EHR) and telemedicine platforms. Outcome: 24×7 uptime for mission-critical care systems, 50% faster failover (<2 s) and streamlined centralized updates.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| 5G Support | No | No | No | No | No |
| Architecture | Modular | Modular | Modular | Modular | Modular |
| Broadband | Fiber Optic | Fiber Optic | N/A | Fiber Optic / DSL / 4G / LTE | Fiber Optic |
| Built-in Security Features | Firewall, Intrusion Prevention, Malware Protection | Firewall / Intrusion Prevention | Firewall, Intrusion Prevention | Firewall, Intrusion Prevention, Malware Protection | Firewall, Intrusion Prevention, Malware Protection |
| Compliance Standards | FCC, CE | IEEE, ANSI | CE, FCC, RoHS | CE, FCC, RoHS | FCC, CE |
| Connectivity Type | Wired | Wired | Wired | Wired | Wired |
| Depth | 16 inches | 18 inches | 18 inches | 14 inches | 15 inches |
| Device Type | Router | Router | Router | Router | Router |
| EMC | FCC, CE | N/A | N/A | N/A | N/A |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Expansion Slots | NIM | NIM | NIM | SFP+ | NIM |
| Features | VPN, IPv6 Compatible, Firewall, MPLS | VPN / Firewall / IPv6 Compatible | VPN, IPv6 Compatible, Firewall, MPLS | VPN, IPv6 Compatible, Firewall, MPLS, Syslog, CBWFQ | VPN, Firewall, IPv6 Compatible |
| Firewall Features | Yes | Yes | Yes | Yes | Yes |
| Flash Memory | 512 MB | 512 MB | 512 MB | 512 MB | 256 MB |
| Form Factor | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Height | 1.75 inches | 4 inches | 2 inches | 1.75 inches | 3.5 inches |
| High Availability Support | Supported | Supported | Supported | Supported | Supported |
| Integrated Services | Voice, Video, WAN Optimization | Voice / Video | Voice, Video, WAN Optimization | Voice, Video, WAN Optimization | Voice, WAN Optimization |
| Interface Ports | RJ-45, SFP | RJ-45 / SFP | RJ-45, SFP | RJ-45, SFP+ | RJ-45, SFP |
| LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Management | Managed | Managed | Managed | Managed | Managed |
| Memory | 4 GB | 4 GB | 4 GB | 2 GB | 4 GB |
| Modular Slots Available | 2 Slots | 3+ Slots | 3+ Slots | 2 Slots | 2 Slots |
| Network Protocols | IPv4, IPv6 | IPv4, IPv6 | IPv4, IPv6 | IPv4, IPv6, ICMP, TCP/IP, UDP | TCP/IP, UDP, ICMP |
| Power | 200W | 250 Watt | 250W | 60 Watt | 150W |
| Power Source | AC Power Supply / DC Power Supply / Redundant | AC Power Supply / Redundant | AC Power Supply / DC Power Supply / Redundant | AC Power Supply / DC Power Supply / Redundant | AC Power Supply |
| Product Name | JD431A Enterprise Router | JF236A Enterprise Modular Router | JF241A Enterprise Router | JF808A | JF817A Enterprise Modular Router |
| Product Type | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router |
| QoS Features | Supported | Supported | Supported | Supported | Supported |
| Remote Management | SSH, Telnet, SNMP | SNMP, HTTPS, SSH | SNMP, HTTPS, SSH | SSH, Telnet, SNMP, Web GUI | SSH, Telnet, HTTP/HTTPS |
| Routing Protocols | OSPF / BGP / EIGRP / Static Routing | OSPF / BGP / EIGRP / Static Routing | OSPF / BGP / EIGRP / Static Routing | OSPF / BGP / EIGRP / MPLS / RIP / Static Routing | OSPF / BGP / EIGRP / Static Routing |
| Safety | UL Listed | N/A | N/A | N/A | N/A |
| Speed/Capacity | Gigabit | Gigabit | Gigabit | Gigabit | Gigabit |
| Stacking Capability | Yes | Yes | Yes | Yes | Yes |
| Telecom | N/A | N/A | N/A | N/A | N/A |
| Throughput Capacity | 1 Gbps | 10 Gbps | 10 Gbps | 1 Gbps | 2 Gbps |
| Use Case | Enterprise | Enterprise | Enterprise | Enterprise | Enterprise |
| VPN Support | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / GRE | IPSec / SSL VPN |
| WAN Configuration | Dual WAN | Dual WAN | Dual WAN | Dual WAN | Dual WAN |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 8 lbs | 15 lbs | 15 lbs | 10 lbs | 12 lbs |
| Wi-Fi Standard | N/A | WiFi 6 | N/A | N/A | N/A |
| Width | 17.5 inches | 17 inches | 17 inches | 17 inches | 17 inches |
| Wireless Support | No | No | No | No | No |
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Questions & Answers
Q
What is the HP MSR20-12 router (SKU JF241A)?
A
The HP MSR20-12 router (SKU JF241A) is a compact, high-performance edge router designed for small branch and business networks, offering advanced security, VPN, and QoS features.
Q
What are the key hardware specifications of the HP MSR20-12?
A
The HP MSR20-12 features 6 Gigabit Ethernet ports, 2 combo RJ45/SFP uplinks, 2 serial console ports, up to 100 Mbps throughput, and a durable metal chassis for reliable edge deployment.
Q
Does the HP MSR20-12 support Power over Ethernet (PoE)?
A
Yes, the HP MSR20-12 includes 6 PoE+ (802.3at) Gigabit ports with a total power budget of up to 120 W to power IP phones, cameras, and wireless access points.
Q
Which routing protocols are supported by the MSR20-12?
A
The MSR20-12 supports OSPF, RIP, BGP, and static routing, enabling dynamic path selection, route redistribution, and resilient network design for branch environments.
Q
Does the HP MSR20-12 router support VPN connectivity?
A
Yes, it supports IPSec, GRE, and L2TP VPN tunnels with up to 200 concurrent sessions, providing secure site-to-site and remote access connectivity.
Q
What security features are built into the MSR20-12?
A
The MSR20-12 offers a stateful firewall, MAC/IP binding, DoS protection, ACLs, and integrated NAT to safeguard network access and data integrity at the edge.
Q
Is IPv6 supported on the HP MSR20-12 router?
A
Yes, the MSR20-12 fully supports IPv6 routing, including dual-stack operation, DHCPv6, OSPFv3, and IPv6 ACLs for future-proof network deployments.
Q
How do I manage and configure the MSR20-12?
A
You can manage the MSR20-12 via the web GUI, CLI (SSH/Telnet), or SNMP v2/v3, offering flexible configuration, monitoring, and automation options.
Q
What is the total throughput capacity of the MSR20-12?
A
The HP MSR20-12 delivers up to 100 Mbps aggregate throughput, ideal for voice, data, and VPN services in small branch offices.
Q
What are the physical dimensions and weight of the router?
A
The HP MSR20-12 measures 210 × 160 × 44 mm (W×D×H) and weighs approximately 0.8 kg, making it easy to mount on desktops or in small racks.
Q
What power options does the MSR20-12 support?
A
The MSR20-12 accepts a 100–240 V AC input and supports 36–60 V DC external powering, ensuring deployment flexibility in varied environments.
Q
What environmental conditions does the MSR20-12 require?
A
The router operates between –10 °C to 55 °C and in up to 95% non-condensing humidity, suitable for standard office and controlled industrial spaces.
Q
What is included in the HP MSR20-12 package?
A
The box includes the MSR20-12 router, power cord, console cable, rubber feet, mounting bracket kit, and a quick-start guide.
Q
What warranty and support options are available?
A
HP provides a one-year limited hardware warranty with optional Software Support and Next Business Day Advanced Replacement service plans.
Q
How do I update the firmware on the MSR20-12 router?
A
Firmware updates are applied via the web GUI or CLI by uploading the official HP firmware image, then following the upgrade wizard to complete the process safely.
