United States
Q
What are HPE server expansion cards?
A
HPE server expansion cards are hardware modules designed to add or enhance server capabilities such as storage, networking or RAID functionality.
Q
Which types of expansion cards does HPE offer?
A
HPE offers PCIe RAID controllers, Fibre Channel HBAs, Ethernet network adapters, NVMe accelerators and storage expansion cards.
Q
How do I choose the right HPE expansion card for my server?
A
Select based on your server model, available PCIe slots, workload requirements, interface type and throughput needs, consulting HPE QuickSpecs.
Q
Are HPE expansion cards compatible with all ProLiant servers?
A
Most HPE ProLiant Gen8 and later servers support expansion cards; verify compatibility in the server’s QuickSpecs or HPE Support Center.
Q
How do I install an HPE expansion card?
A
Power down the server, open the chassis, align the card with the PCIe slot, press firmly until seated, secure with the screw and reboot.
Q
Can I mix HPE expansion cards from different generations?
A
Mixing generations is possible if the server BIOS and firmware support the cards; always check compatibility matrices and update firmware.
Q
Do HPE expansion cards require firmware updates?
A
Yes. HPE expansion cards require periodic firmware updates distributed via the HPE Service Pack for ProLiant (SPP) or iLO Amplifier.
Q
What performance improvements can I expect from HPE expansion cards?
A
Expect improved I/O throughput, reduced latency and higher bandwidth, translating into faster data access and overall server performance.
Q
How do I update HPE expansion card firmware?
A
Use HPE Service Pack for ProLiant (SPP) or the iLO interface to download and apply firmware updates for compatible expansion cards.
Q
Are HPE expansion cards hot-swappable?
A
Some network and storage cards support hot-plugging in hot-swap-enabled servers; review your server’s user guide before live insertion.
Q
What warranty covers HPE server expansion cards?
A
HPE expansion cards include a standard three-year limited warranty and one-year software support, with optional warranty extensions available.
Q
How do I verify if my server BIOS supports a new expansion card?
A
Check the server’s BIOS release notes on HPE Support Center and update to the recommended firmware version before installing a new card.
Q
What network speeds are supported by HPE network adapter cards?
A
HPE network adapters support speeds from 1GbE to 100GbE depending on the model; refer to the card’s datasheet for exact specifications.
Q
Can I use HPE expansion cards in non-HPE servers?
A
HPE expansion cards are validated only for HPE servers; using them in non-HPE systems may cause compatibility and performance issues.
Q
How do I troubleshoot an unrecognized HPE expansion card?
A
Reseat the card, verify slot status in BIOS, update firmware, check HPE system event logs and consult HPE Support if the card remains unrecognized.
