Q
What is a Huawei UC License and why do I need it?
A
A Huawei UC License is a digital entitlement that authorizes specific unified-communications features—such as voice, video, messaging, and conferencing—on Huawei’s eSpace platform. It ensures compliance and enables full functionality within your licensed capacity.
Q
What types of Huawei UC Licenses are available?
A
Huawei offers user-based, concurrent-user and feature-add-on UC Licenses, including voice, video, conferencing, messaging and collaboration modules. Select the appropriate SKU to match your user profile and deployment scale.
Q
How do Huawei UC Licenses work?
A
Huawei UC Licenses are issued as encrypted license files or entitlement certificates. They are imported into the license manager (eSight or ULP), which enforces capacity and feature access on the eSpace session manager or application server.
Q
How can I purchase Huawei UC Licenses?
A
Purchase Huawei UC Licenses through Huawei’s authorized channel partners or directly via the Huawei Partner Portal. Provide your system details and desired SKUs to obtain formal quotations and purchase orders.
Q
What is the process to activate a Huawei UC License?
A
Activate by uploading the license file or activation code into Huawei eSight or Unified License Platform, then synchronize with your eSpace session manager. The system automatically validates and applies the entitlement.
Q
Can I upgrade or downgrade my Huawei UC License?
A
Yes. Submit a change request to your Huawei partner or support center. Upon approval, you receive a revised license file reflecting the new capacity or feature set, which you then import to update your license.
Q
How do I check my Huawei UC License status?
A
Log into Huawei eSight or ULP and navigate to the License Management dashboard. There you can view license types, usage statistics, expiry dates and real-time compliance status.
Q
What is the validity period of Huawei UC Licenses?
A
Huawei UC Licenses are available as perpetual or subscription-based (annual or multi-year) entitlements. The validity period and renewal terms vary by SKU and contract; refer to your license certificate for details.
Q
How do I renew or extend my Huawei UC License?
A
To renew, place a renewal order before expiry via your Huawei partner or the Partner Portal. After payment, download and import the renewal entitlement into eSight or ULP to extend service continuity.
Q
Are Huawei UC Licenses perpetual or subscription-based?
A
Huawei UC Licenses support both perpetual and subscription models. Perpetual licenses grant indefinite usage with optional maintenance, while subscription licenses require periodic renewal for ongoing entitlement.
Q
What are the key benefits of Huawei UC Licenses?
A
Key benefits include scalable user licensing, predictable cost structure, centralized license management, rapid feature provisioning and full compliance with Huawei’s unified communications ecosystem.
Q
How do I centrally manage Huawei UC Licenses?
A
Use Huawei eSight or Unified License Platform (ULP) to aggregate, monitor and deploy all UC License entitlements from a single pane of glass, enabling streamlined audits and automated compliance checks.
Q
Can I transfer my Huawei UC License to another server?
A
License rehosting is supported under Huawei’s transfer policy. Submit a license transfer request through Huawei support or your channel partner, then apply the new license file on the target server.
Q
What happens if my Huawei UC License expires?
A
Upon expiry, affected features enter a restricted mode or cease to operate, prompting users to renew. Critical services such as call routing or conferencing may be disabled until renewal is completed.
Q
Are there regional restrictions for Huawei UC Licenses?
A
Some features or regulatory compliance modules vary by country or region. Verify regional SKU compatibility and legal requirements with your Huawei partner before finalizing your license purchase.
Q
Where can I find pricing information for Huawei UC Licenses?
A
Contact your authorized Huawei sales representative or channel partner for current pricing. You can also generate pricing estimates via the Huawei Partner Portal or official price lists.
Q
How do I get support for Huawei UC License issues?
A
Open a case through the Huawei HiCare Support Portal or contact your authorized partner. Provide your license ID, system logs and error messages to expedite troubleshooting and resolution.