Question 1

What is a Huawei UC License and why do I need it?

Accepted Answer

A Huawei UC License is a digital entitlement that authorizes specific unified-communications features—such as voice, video, messaging, and conferencing—on Huawei’s eSpace platform. It ensures compliance and enables full functionality within your licensed capacity.

Question 2

What types of Huawei UC Licenses are available?

Accepted Answer

Huawei offers user-based, concurrent-user and feature-add-on UC Licenses, including voice, video, conferencing, messaging and collaboration modules. Select the appropriate SKU to match your user profile and deployment scale.

Question 3

How do Huawei UC Licenses work?

Accepted Answer

Huawei UC Licenses are issued as encrypted license files or entitlement certificates. They are imported into the license manager (eSight or ULP), which enforces capacity and feature access on the eSpace session manager or application server.

Question 4

How can I purchase Huawei UC Licenses?

Accepted Answer

Purchase Huawei UC Licenses through Huawei’s authorized channel partners or directly via the Huawei Partner Portal. Provide your system details and desired SKUs to obtain formal quotations and purchase orders.

Question 5

What is the process to activate a Huawei UC License?

Accepted Answer

Activate by uploading the license file or activation code into Huawei eSight or Unified License Platform, then synchronize with your eSpace session manager. The system automatically validates and applies the entitlement.

Question 6

Can I upgrade or downgrade my Huawei UC License?

Accepted Answer

Yes. Submit a change request to your Huawei partner or support center. Upon approval, you receive a revised license file reflecting the new capacity or feature set, which you then import to update your license.

Question 7

How do I check my Huawei UC License status?

Accepted Answer

Log into Huawei eSight or ULP and navigate to the License Management dashboard. There you can view license types, usage statistics, expiry dates and real-time compliance status.

Question 8

What is the validity period of Huawei UC Licenses?

Accepted Answer

Huawei UC Licenses are available as perpetual or subscription-based (annual or multi-year) entitlements. The validity period and renewal terms vary by SKU and contract; refer to your license certificate for details.

Question 9

How do I renew or extend my Huawei UC License?

Accepted Answer

To renew, place a renewal order before expiry via your Huawei partner or the Partner Portal. After payment, download and import the renewal entitlement into eSight or ULP to extend service continuity.

Question 10

Are Huawei UC Licenses perpetual or subscription-based?

Accepted Answer

Huawei UC Licenses support both perpetual and subscription models. Perpetual licenses grant indefinite usage with optional maintenance, while subscription licenses require periodic renewal for ongoing entitlement.

Question 11

What are the key benefits of Huawei UC Licenses?

Accepted Answer

Key benefits include scalable user licensing, predictable cost structure, centralized license management, rapid feature provisioning and full compliance with Huawei’s unified communications ecosystem.

Question 12

How do I centrally manage Huawei UC Licenses?

Accepted Answer

Use Huawei eSight or Unified License Platform (ULP) to aggregate, monitor and deploy all UC License entitlements from a single pane of glass, enabling streamlined audits and automated compliance checks.

Question 13

Can I transfer my Huawei UC License to another server?

Accepted Answer

License rehosting is supported under Huawei’s transfer policy. Submit a license transfer request through Huawei support or your channel partner, then apply the new license file on the target server.

Question 14

What happens if my Huawei UC License expires?

Accepted Answer

Upon expiry, affected features enter a restricted mode or cease to operate, prompting users to renew. Critical services such as call routing or conferencing may be disabled until renewal is completed.

Question 15

Are there regional restrictions for Huawei UC Licenses?

Accepted Answer

Some features or regulatory compliance modules vary by country or region. Verify regional SKU compatibility and legal requirements with your Huawei partner before finalizing your license purchase.

Question 16

Where can I find pricing information for Huawei UC Licenses?

Accepted Answer

Contact your authorized Huawei sales representative or channel partner for current pricing. You can also generate pricing estimates via the Huawei Partner Portal or official price lists.

Question 17

How do I get support for Huawei UC License issues?

Accepted Answer

Open a case through the Huawei HiCare Support Portal or contact your authorized partner. Provide your license ID, system logs and error messages to expedite troubleshooting and resolution.

Licenses Huawei UC Essentials

U29SAGENTS03 (Huawei eSpace UC license U29SAGENTS03, IPCC Agent License(more than 250 Agents),per agent)

U29SAGENTS01 (Huawei eSpace UC license U29SAGENTS01, IPCC Agent License(1-100 Agents),per agent)

UA2SVOAGBA08 (Huawei eSpace UC license UA2SVOAGBA08, Agent Basic Function License(1-100 agents))

UA2SVCCEXT00 (Huawei eSpace UC license UA2SVCCEXT00, Virtual Call Center Extended Function License)

IVS-LIC-HA (Huawei IVS-LIC-HA eSpace IVS HA Function License)

VCN-LIC-CLUSTER (Huawei eSpace VCN3000 Cluster Functions License VCN-LIC-CLUSTER)

UA2SSCRECA02 (Huawei eSpace UC license UA2SSCRECA02, Screen Recording Agent License(101-250 agents))

UA2SSOCMED01 (Huawei eSpace UC license UA2SSOCMED01, Social Media Agent Basic Function License(1-100 agents))

UA2SBIRRSL01 (Huawei eSpace UC license UA2SBIRRSL01, BIR report supervisor license)

UA2SSCRECA01 (Huawei eSpace UC license UA2SSCRECA01, Screen Recording Agent License(1-100 agents))

UA2STTSINT00 (Huawei eSpace UC license UA2STTSINT00, TTS Interface License)

UA2SWEBINS01 (Huawei eSpace UC license UA2SWEBINS01, Web Inspecting Agent License)

UA2SHPSFOA03 (Huawei eSpace UC license UA2SHPSFOA03, HPS Predictive Outbound Agent License(more than 250 agents))

UA2SHPSFOA02 (Huawei eSpace UC license UA2SHPSFOA02, HPS Predictive Outbound Agent License(101-250 agents))

UA2SASRINT00 (Huawei eSpace UC license UA2SASRINT00, ASR Interface License)

UA2SHPSFOA01 (Huawei eSpace UC license UA2SHPSFOA01, HPS Predictive Outbound Agent License(1-100 agents))

VADMSMP00 (Huawei eSpace UC license VADMSMP00, Software Service,1 Year Standard Product Services for Application Data Management Software Package(1-11P for 05330134/05050129))

UA2SIVRPOR10 (Huawei eSpace UC license UA2SIVRPOR10, IVR Port License(more than 250 channels))

UA2SIVRPOR09 (Huawei eSpace UC license UA2SIVRPOR09, IVR Port License(101-250 channels))

UA2SIVVRLI10 (Huawei eSpace UC license UA2SIVVRLI10, IVVR function license(more than 250 channels))

Questions & Answers

What is a Huawei UC License and why do I need it?

What types of Huawei UC Licenses are available?

How do Huawei UC Licenses work?

How can I purchase Huawei UC Licenses?