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Extended call center features added flexibility.
UA2SVCCEXT00
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Huawei eSpace UC license UA2SVCCEXT00, Virtual Call Center E...
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UA2SVCCEXT00
- Description:
- Huawei eSpace UC license UA2SVCCEXT00, Virtual Call Center Extended Function License
- Rating:
Added to cart 28 times recently
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In stock - Ready to Ship
- Brand:
- Huawei
- Condition:
- Warranty:
- 3
- List Price:
$3,082.50
- Price:
$1,695.3745% off
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1
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UA2SVCCEXT00 Overview
UA2SVCCEXT00-Huawei eSpace UC license UA2SVCCEXT00, Virtual Call Center Extended Function License is a robust collaboration software solution designed to extend virtual call center functionalities within Huawei’s unified communications environment. This volume license offers a lifetime duration and is optimized for cross-platform compatibility across Windows, macOS, Linux, Android, and iOS, ensuring seamless integration and online activation via a digital key delivery.
Targeted at enterprise-level deployments, this extended function license is ideal for large-scale call center operations, IT management, and business communication enhancements. It supports unlimited user scalability and is delivered as a downloadable digital key, making it a dependable choice for organizations seeking advanced virtual call center features with streamlined activation processes.
UA2SVCCEXT00 price is $1,695.37, a 45% saving from the Huawei list price of $3,082.50. UA2SVCCEXT00 is in stock and available for next-day dispatch. (terms applied)
Request bulk order quote for UA2SVCCEXT00 for additional pricing. Browse the full Huawei Uc Licenses series or explore all Huawei products.
UA2SVCCEXT00 Specifications
- Product Type
- Software License
- Software Category
- Collaboration
- License Type
- Volume
- License Duration
- Lifetime
- Use Case
- Enterprise
- User Count
- Unlimited
- Device Count
- N/A
- Platform Compatibility
- Cross-Platform
- Delivery Method
- Digital Key
- Activation Type
- Online Activation
- Language Support
- Multilingual
- Bit Version
- N/A
- Cloud Integration
- N/A
- Software Format
- Downloadable
- Support Included
- Vendor Support Required
- Product Name
- UA2SVCCEXT00-Huawei eSpace UC license UA2SVCCEXT00, Virtual Call Center Extended Function License
- License Key Included
- Yes
- ESD (Electronic Software Delivery)
- Yes
- Renewable
- N/A
- Compliance Certifications
- N/A
- Product Region
- Global
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| UA2SVCCEXT00 |  U16SLOCREG03 |  EC5RICHMED01 |  UA2SVORECA02 |  UCEXSWMAIL02 | |
|---|---|---|---|---|---|
| Activation Type | Online Activation | Not Required | Online Activation | Online Activation | Online Activation |
| Bit Version | N/A | N/A | 64-bit | N/A | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Digital Key | N/A | Digital Key | Email Delivery | Digital Key |
| Device Count | N/A | N/A | 1 Device | N/A | N/A |
| ESD (Electronic Software Delivery) | Yes | No | Yes | Yes | Yes |
| Language Support | Multilingual | N/A | Multilingual | English | Multilingual |
| License Duration | Lifetime | Lifetime | 1 Year | Lifetime | Lifetime |
| License Key Included | Yes | No | Yes | Yes | Yes |
| License Type | Volume | OEM | Subscription | Volume | Volume |
| Platform Compatibility | Cross-Platform | N/A | Windows / macOS / Linux / Android / iOS / Cross-Platform | Cross-Platform | N/A |
| Product Name | UA2SVCCEXT00-Huawei eSpace UC license UA2SVCCEXT00, Virtual Call Center Extended Function License | U16SLOCREG03-Huawei U1960 Local Regeneration Function U16SLOCREG03 | Huawei EC5RICHMED01 eSpace Rich Media Message User License | UA2SVORECA02-Huawei eSpace UC license UA2SVORECA02, Voice Recording Agent License(101-250 agents) | UCEXSWMAIL02-Huawei UCEXSWMAIL02 AR UC Express Voice Mail License-2 Sessions |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | N/A | N/A | Yes | No | N/A |
| Software Category | Collaboration | Network Management | Collaboration | Collaboration | Collaboration |
| Software Format | Downloadable | N/A | Downloadable | Downloadable | Downloadable |
| Support Included | Vendor Support Required | Vendor Support Required | Vendor Support Required | Vendor Support Required | Yes |
| Use Case | Enterprise | Enterprise | Business | Business / Enterprise / IT Admin | Enterprise |
| User Count | Unlimited | N/A | 1 User | 100+ Users | N/A |
Reviews & Ratings
R
Richard Foster
4
Improved advanced call handling.
J
James Turner
5
Stable extended functionality.
K
Kevin Adams
5
Good upgrade for growing centers.
O
Oliver Grant
5
Met advanced needs.
Questions & Answers
What is Huawei eSpace UC license UA2SVCCEXT00?
The Huawei eSpace UC license UA2SVCCEXT00 is a Virtual Call Center Extended Function License that enhances Huawei’s Unified Communications platform with advanced call center capabilities. It enables features such as intelligent routing, reporting and multimedia contact management.
What key features does the Virtual Call Center Extended Function offer?
It provides intelligent call distribution, real-time monitoring, detailed analytics, multi-channel support and CRM integration. These features empower customer service teams with improved efficiency and visibility.
Which Huawei platforms support the UA2SVCCEXT00 license?
UA2SVCCEXT00 is compatible with Huawei eSpace UC6000, UC9000 series and cloud-based eSpace platforms. It integrates seamlessly with existing Huawei UC deployments.
How many agents can the UA2SVCCEXT00 license support?
Each UA2SVCCEXT00 license supports up to 100 virtual call center agents per instance. Additional licenses can scale agent capacity without service interruption.
What are the system requirements for UA2SVCCEXT00?
UA2SVCCEXT00 requires Huawei eSpace UC version 8.0 or later, a minimum of 8 vCPUs, 16 GB RAM and 200 GB storage. Network connectivity must support 1 Gbps for optimal performance.
How do I install the UA2SVCCEXT00 license?
To install UA2SVCCEXT00, upload the license file through the Huawei eSpace UC administration web console under “License Management.” After installation, restart UC services to activate extended call center functions.
How does the Virtual Call Center Extended Function improve call routing?
It uses algorithms like skill-based routing, priority queues and real-time load balancing to direct calls to the most qualified agent. This ensures faster response times and improved customer satisfaction.
Can I integrate UA2SVCCEXT00 with third-party CRM systems?
Yes. UA2SVCCEXT00 supports integration with major CRM platforms via RESTful APIs and CTI connectors. This enables unified customer data access and interaction logging.
Is UA2SVCCEXT00 a subscription or perpetual license?
UA2SVCCEXT00 is available as a perpetual license with optional annual support and maintenance contracts. Subscription models are also available upon request for cloud deployments.
How do I renew or upgrade the UA2SVCCEXT00 license?
To renew, contact your Huawei reseller before license expiration and purchase a support and maintenance contract. To upgrade, acquire the higher-tier license file and upload it via the License Management portal.
What support options are available for UA2SVCCEXT00?
Huawei offers 24×7 technical support, software updates and feature enhancements under its support and maintenance agreements. Premium service levels ensure rapid incident resolution.
How can I troubleshoot UA2SVCCEXT00 activation issues?
Review system logs in the eSpace UC management console under “License Management” and check for error codes. If problems persist, contact Huawei support with the activation log file.
Are software updates included with the UA2SVCCEXT00 license?
Yes. All software updates and patches are included for the duration of the support and maintenance contract. Updates can be downloaded from the Huawei support portal.
How does UA2SVCCEXT00 handle call center reporting and analytics?
It provides real-time dashboards, historical reports and customizable KPIs such as average handle time and service level. Reports can be exported in CSV or PDF formats.
How secure is the Virtual Call Center Extended Function License?
UA2SVCCEXT00 employs AES-256 encryption for data at rest and TLS 1.2 for data in transit. Role-based access control ensures only authorized personnel can manage call center functions.
What is the difference between the base call center license and the extended function license?
The base call center license offers fundamental call distribution and basic reporting, while UA2SVCCEXT00 adds advanced features like media blending, multi-channel support and predictive routing. The extended license maximizes agent productivity and customer engagement.
How can I purchase the UA2SVCCEXT00 license?
You can purchase UA2SVCCEXT00 through authorized Huawei resellers or directly via the Huawei eStore. Contact a Huawei sales representative for pricing, volume discounts and deployment guidance.