United States
Q
What is a Juniper license?
A
A Juniper license is a software entitlement that unlocks specific features or services on Juniper network devices, ensuring compliance and enabling functionality based on the purchased tier or term.
Q
How do I choose the right Juniper license for my network device?
A
Assess your network requirements, device model and performance needs, then consult Juniper’s licensing guide or your authorized reseller to select the appropriate feature set and term length.
Q
What is the difference between Perpetual and Subscription licenses in Juniper products?
A
Perpetual licenses provide indefinite feature access with a one-time fee, while Subscription licenses grant feature access for a fixed term with recurring renewals and include updates during the active period.
Q
How can I purchase a Juniper license?
A
You can purchase a Juniper license through an authorized Juniper reseller, via the Juniper License Management Portal, or by contacting Juniper Networks sales directly.
Q
How do I activate a Juniper license?
A
Activate a Juniper license by logging into the Juniper License Management Portal, uploading your product’s serial number, and applying the license key to your device using CLI or the device’s web interface.
Q
How do I renew or extend my Juniper license?
A
Renew or extend your Juniper license by submitting a renewal request in the License Management Portal before expiration, selecting the desired term, and completing payment through your Juniper partner.
Q
How do I transfer a Juniper license to a new device?
A
Transfer a Juniper license by deactivating it on the current device via the License Management Portal, then reassigning it to the new device’s serial number according to Juniper’s transfer policy.
Q
Can I upgrade my existing Juniper license for additional features?
A
Yes. Purchase the required add-on or higher-tier license through your Juniper account and apply the new license key to enable the additional features immediately.
Q
How can I check the current status and expiration date of my Juniper license?
A
Log into the Juniper License Management Portal to view real-time entitlement details, including status, activation date and expiration date, for each licensed device.
Q
What happens when a Juniper license expires?
A
When a Juniper license expires, the associated features are automatically disabled or revert to their default limitations; you must renew or replace the license to restore full functionality.
Q
How do I troubleshoot Juniper license activation errors?
A
Verify your device serial number, check portal connectivity, ensure correct license key entry, review Juniper’s error code documentation and, if needed, contact Juniper support with the error details.
Q
What is the Juniper License Management Portal?
A
The Juniper License Management Portal is an online platform that centralizes the purchase, activation, renewal, transfer and tracking of all your Juniper software licenses.
Q
How can I manage multiple Juniper licenses in Junos Space?
A
In Junos Space, navigate to the License Management section, import your license keys, assign them to managed devices and monitor usage and expiration across your entire network.
Q
Are support and software updates included with a Juniper license?
A
Most Juniper licenses include access to software updates, bug fixes and technical support for the licensed features during the active term, as defined in your support contract.
Q
How do I verify license compatibility with my Juniper device model?
A
Check the device’s data sheet or use the compatibility matrix available in the Juniper License Management Portal to confirm that your desired license is supported on your device model.
Q
What are license entitlements in Juniper software licensing?
A
License entitlements define the specific features, capacities and service levels granted by your license key, as outlined in the Juniper Product and Licensing Guide.
Q
How do I request a license refund or extension from Juniper Networks?
A
Contact your authorized Juniper reseller or Juniper Networks support team, provide your license key and serial number, and submit a detailed justification to request a refund or term extension.
