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UA2SAPCSPI00
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- Huawei eSpace UC license UA2SAPCSPI00, SAP CRM System Pre-Integration
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UA2SAPCSPI00
Huawei eSpace UC license UA2SAPCSPI00, SAP CRM Sys...
$51.75
8 in Global Warehouse
$51.75
45% off
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UA2SAPCSPI00 Overview
UA2SAPCSPI00-Huawei eSpace UC license UA2SAPCSPI00, SAP CRM System Pre-Integration is a robust software license designed for enterprise-level unified communications and CRM system pre-integration. This license falls under the collaboration software category and is officially provided as a volume license with a lifetime duration, supporting unlimited users and devices. It is delivered as a digital key with online activation and is compatible with cross-platform environments including Windows, macOS, Linux, and Android. The solution is ideally suited for large-scale IT management and enterprise use cases while ensuring a streamlined pre-integration process with SAP CRM systems.
The license is optimized for organizations that require reliable unified communications and intricate CRM system integrations. It is designed for businesses operating in global markets, with support available in English and enhanced vendor support to ensure smooth deployment and continued efficiency. This product is digitally delivered via ESA with an emphasis on reducing implementation complexities, making it a key component for enterprise IT administration and management.
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UA2SAPCSPI00 Specifications
| Product Type | Software License |
| Software Category | Collaboration |
| License Type | Volume |
| License Duration | Lifetime |
| Use Case | Enterprise |
| User Count | Unlimited |
| Device Count | Unlimited |
| Platform Compatibility | Cross-Platform |
| Delivery Method | Digital Key |
| Activation Type | Online Activation |
| Language Support | English |
| Bit Version | N/A |
| Cloud Integration | N/A |
| Software Format | N/A |
| Support Included | Yes |
| Product Name | UA2SAPCSPI00-Huawei eSpace UC license UA2SAPCSPI00, SAP CRM System Pre-Integration |
| License Key Included | Yes |
| ESD (Electronic Software Delivery) | Yes |
| Renewable | N/A |
| Compliance Certifications | N/A |
| Product Region | Global |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Bit Version | N/A | N/A | N/A | N/A | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Digital Key | Digital Key | Email Delivery | Email Delivery | Digital Key |
| Device Count | 1 Device | Unlimited | N/A | N/A | Unlimited |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Language Support | English | Multilingual | Multilingual | English | English |
| License Duration | 1 Year | 2 Years | Lifetime | Lifetime | Lifetime |
| License Key Included | Yes | Yes | Yes | Yes | Yes |
| License Type | Subscription | Subscription | Volume | Volume | Volume |
| Platform Compatibility | Cross-Platform | Cross-Platform | Cross-Platform | Cross-Platform | Cross-Platform |
| Product Name | U18SVSUBPT02-Voice Subscriber Port License(Per Subscriber) | VADMSNV00-Huawei Software Service,Novell,05200140,2 Years,7*24 Service VADMSNV00 | UA2SESIASP02-Huawei eSpace UC license UA2SESIASP02, eSpace iAgent(101-250 agents) | UA2SVORECA02-Huawei eSpace UC license UA2SVORECA02, Voice Recording Agent License(101-250 agents) | UA2SAPCSPI00-Huawei eSpace UC license UA2SAPCSPI00, SAP CRM System Pre-Integration |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | Yes | Yes | N/A | No | N/A |
| Software Category | Other | Network Management | Collaboration | Collaboration | Collaboration |
| Software Format | N/A | Cloud-Based | Downloadable | Downloadable | N/A |
| Support Included | Vendor Support Required | Yes | Vendor Support Required | Vendor Support Required | Yes |
| Use Case | Enterprise | Enterprise | Enterprise | Business / Enterprise / IT Admin | Enterprise |
| User Count | 1 User | 100+ Users | 100+ Users | 100+ Users | Unlimited |
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Questions & Answers
Q
What is the Huawei eSpace UC license UA2SAPCSPI00 – SAP CRM System Pre-Integration?
A
The UA2SAPCSPI00 license enables seamless integration between Huawei eSpace Unified Communications and SAP CRM, providing click-to-call, presence, and call logging directly within the SAP CRM interface.
Q
What are the primary benefits of SAP CRM pre-integration with Huawei eSpace UC?
A
Pre-integration accelerates deployment, improves agent productivity through one-click dialing, enriches customer data with call records, and centralizes communication workflows in SAP CRM.
Q
Which SAP CRM versions are compatible with UA2SAPCSPI00?
A
UA2SAPCSPI00 supports SAP CRM 7.0 and above, including SAP CRM on SAP HANA, ensuring compatibility with both on-premise and cloud-deployed CRM landscapes.
Q
What hardware and software prerequisites are needed?
A
You need a Huawei UMG gateway, eSpace UC server with version V10.0 or later, SAP CRM application server, and network connectivity between the UC and CRM environments.
Q
How do I install the UA2SAPCSPI00 license package?
A
Upload the license file to the eSpace UC server’s License Management portal, then activate pre-integration via the Administration menu and restart the UC services.
Q
How is the SAP CRM integration configured?
A
In SAP CRM, install the Huawei CTI adapter, configure the RFC destination to the UC server, and map user extensions in the SAP CTI configuration settings.
Q
Can I customize click-to-call workflows in SAP CRM?
A
Yes. Use the SAP WebClient UI configuration to tailor toolbar buttons, call scripts, and event triggers for specific business scenarios.
Q
Does the license support presence and instant messaging within SAP CRM?
A
Yes, UA2SAPCSPI00 provides real-time presence status and one-to-one instant messaging embedded in the SAP CRM user interface.
Q
What is the licensing model and how is pricing determined?
A
Licenses are sold per concurrent user or per named user, with volume discounts available. Pricing depends on user count and support package level.
Q
How many concurrent sessions does the license support?
A
Each license covers one concurrent user session. Scale by purchasing additional licenses to support more simultaneous CRM-UC connections.
Q
Are software updates and maintenance included?
A
Standard annual maintenance includes firmware and adapter updates, access to new features, and compatibility patches for SAP releases.
Q
What security measures are in place for UC-CRM data exchange?
A
Integration uses HTTPS and TLS encryption for all CTI communications, RSA key pairs for authentication, and role-based access controls in SAP CRM.
Q
How long is the UA2SAPCSPI00 license valid, and how do I renew?
A
Licenses are valid for one year by default. Renewal is processed through your Huawei reseller or directly via the Huawei License Management portal.
Q
What post-deployment support does Huawei offer?
A
Huawei provides 24/7 global technical support, online knowledge base access, and optional on-site consulting for integration troubleshooting and optimization.
Q
Where can I find technical documentation and training?
A
Comprehensive guides and video tutorials are available on the Huawei Enterprise Support website, along with instructor-led training through authorized partners.
Q
Can UA2SAPCSPI00 integrate with other CRM or contact center platforms?
A
While optimized for SAP CRM, Huawei eSpace UC supports integration with other platforms via standard CTI protocols (TAPI, CSTA, REST API) upon request.