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UA2SVCCBAS00
- Description:
- Huawei eSpace UC license UA2SVCCBAS00, Virtual Call Center Basic Function License
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UA2SVCCBAS00
Huawei eSpace UC license UA2SVCCBAS00, Virtual Cal...
$9,484.21
$5,216.32
16 in Global Warehouse
$5,216.32
45% off
TRUSTED, TRIED, PROVEN
UA2SVCCBAS00 Overview
UA2SVCCBAS00-Huawei eSpace UC license UA2SVCCBAS00, Virtual Call Center Basic Function License is a specialized software license falling under the Collaboration category. It is designed for seamless integration with Huawei’s eSpace UC platform and supports multiple environments including Windows, macOS, Linux, and Android, making it ideal for both SMBs and enterprise-grade virtual call centers.
This license is offered as a volume license with a lifetime duration and is delivered via a digital key with online activation. It is a downloadable software format targeted at businesses needing robust call center functionality, featuring multilingual support and compatibility with extensive user networks.
What is the price of UA2SVCCBAS00?
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UA2SVCCBAS00 Specifications
| Product Type | Software License |
| Software Category | Collaboration |
| License Type | Volume |
| License Duration | Lifetime |
| Use Case | Enterprise |
| User Count | 100+ Users |
| Device Count | N/A |
| Platform Compatibility | Cross-Platform |
| Delivery Method | Digital Key |
| Activation Type | Online Activation |
| Language Support | Multilingual |
| Bit Version | N/A |
| Cloud Integration | N/A |
| Software Format | Downloadable |
| Support Included | Vendor Support Required |
| Product Name | UA2SVCCBAS00-Huawei eSpace UC license UA2SVCCBAS00, Virtual Call Center Basic Function License |
| License Key Included | Yes |
| ESD (Electronic Software Delivery) | Yes |
| Renewable | N/A |
| Compliance Certifications | N/A |
| Product Region | Global |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Not Required |
| Bit Version | N/A | N/A | N/A | N/A | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Digital Key | Digital Key | Digital Key | Digital Key | Digital Key |
| Device Count | N/A | 1 Device | N/A | 1 Device | Unlimited |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Language Support | Multilingual | English | Multilingual | Multilingual | Multilingual |
| License Duration | Lifetime | 1 Year | Lifetime | 1 Year | Lifetime |
| License Key Included | Yes | Yes | Yes | Yes | No |
| License Type | Volume | Subscription | Volume | Subscription | OEM |
| Platform Compatibility | Cross-Platform | Cross-Platform | Windows | Cross-Platform | Cross-Platform |
| Product Name | UA2SVCCBAS00-Huawei eSpace UC license UA2SVCCBAS00, Virtual Call Center Basic Function License | U18SVSUBPT02-Voice Subscriber Port License(Per Subscriber) | UA2SSCRECA01-Huawei eSpace UC license UA2SSCRECA01, Screen Recording Agent License(1-100 agents) | U29SDISREC01-Huawei eSpace UC license U29SDISREC01, IPCC Disaster Recovery Agent License, per agent | U13SLOCREG02-Huawei U1930 Local Regeneration Function U13SLOCREG02 |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | N/A | Yes | No | Yes | No |
| Software Category | Collaboration | Other | Collaboration | Collaboration | Network Management |
| Software Format | Downloadable | N/A | Downloadable | Downloadable | N/A |
| Support Included | Vendor Support Required | Vendor Support Required | Yes | Vendor Support Required | Yes |
| Use Case | Enterprise | Enterprise | Enterprise | Enterprise | Enterprise |
| User Count | 100+ Users | 1 User | 100+ Users | 1 User | Unlimited |
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Questions & Answers
Q
What is Huawei eSpace UC license UA2SVCCBAS00?
A
The UA2SVCCBAS00 is the Virtual Call Center Basic Function License for Huawei eSpace UC, providing core call center features such as intelligent routing, call queuing, and real-time monitoring.
Q
Which features are included in the Virtual Call Center Basic Function License UA2SVCCBAS00?
A
UA2SVCCBAS00 offers automatic call distribution (ACD), IVR integration, basic agent status management, call queuing, and supervisor monitoring for streamlined customer interactions.
Q
How do I install the UA2SVCCBAS00 license on Huawei eSpace UC?
A
Log in to the eSpace UC Manager, navigate to License Management, upload the UA2SVCCBAS00 activation key, and apply. The system validates automatically online or via an offline license file.
Q
What are the system requirements for Huawei eSpace UC license UA2SVCCBAS00?
A
UA2SVCCBAS00 requires eSpace UC server v100R008C00 or later, a minimum of 4 vCPUs, 8 GB RAM, and a supported web browser for the management interface.
Q
Is the UA2SVCCBAS00 license compatible with existing eSpace UC deployments?
A
Yes. The UA2SVCCBAS00 virtual call center module integrates seamlessly with existing Huawei eSpace UC architectures without requiring additional hardware.
Q
How many agents does the Virtual Call Center Basic Function License support?
A
The UA2SVCCBAS00 basic license supports up to 50 concurrent agents. For higher capacity, upgrade to an advanced or premium call center license.
Q
Can I upgrade from the basic UA2SVCCBAS00 license to an advanced package?
A
Yes. You can upgrade anytime by purchasing the advanced or premium license through Huawei’s licensing portal or an authorized reseller without service disruption.
Q
What is the validity period of the UA2SVCCBAS00 license?
A
UA2SVCCBAS00 is a perpetual license granting lifetime authorization. Annual maintenance subscriptions ensure access to updates, patches, and technical support.
Q
How do I activate and manage the UA2SVCCBAS00 license after purchase?
A
Retrieve your UA2SVCCBAS00 activation key from Huawei Marketplace or your reseller portal. In eSpace UC Manager, enter the key under License Management to activate and monitor usage.
Q
What are the key benefits of the Virtual Call Center Basic Function License UA2SVCCBAS00?
A
Key benefits include reduced wait times, intelligent call distribution, real-time agent supervision, and streamlined customer service workflows with minimal configuration.
Q
Does the UA2SVCCBAS00 license include call reporting features?
A
UA2SVCCBAS00 provides basic call statistics such as queue status, call volumes, and agent performance. For advanced analytics, consider upgrading to the premium license.
Q
How does the UA2SVCCBAS00 license integrate with CRM systems?
A
The license supports SIP-based CRM integration via Huawei’s OpenAPI, enabling screen pops, automatic call logging, and real-time customer data retrieval.
Q
What support and maintenance options are available for UA2SVCCBAS00?
A
Huawei offers tiered support plans for UA2SVCCBAS00, including online ticketing, phone support, and optional on-site assistance. Annual maintenance covers software updates and patches.
Q
How can I purchase the UA2SVCCBAS00 license and what is the pricing structure?
A
Purchase UA2SVCCBAS00 through Huawei’s official channels or authorized resellers. Pricing is per seat, with volume discounts available. Contact sales for a customized quote.
Q
What happens if the UA2SVCCBAS00 license is deactivated or revoked?
A
If UA2SVCCBAS00 is deactivated, call center functions halt until reactivation. Perpetual licenses do not expire, but lapsed maintenance may limit access to updates and support.
