Name:
VIC2-2FXO
- Description:
- Two-Port Voice Interface Card- FXS and DID
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- Brand:
- Cisco
- Condition:
- GTIN:
- 818249722863
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3 - List Price:
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$506.00
- Price:
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$264.00
48% off
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VIC2-2FXO
Two-Port Voice Interface Card- FXS and DID
$264.00
36 in Global Warehouse
$264.00
48% off
TRUSTED, TRIED, PROVEN
VIC2-2FXO Overview
VIC2-2FXO is a voice interface card designed for integrating analog telephony into modern communication networks. It features two FXO ports with RJ-11 connectors, providing a seamless bridge between traditional PSTN lines and IP-based voice gateways. Engineered for reliable voice call processing, this module is compatible with select Cisco routers and voice gateways while supporting industry-standard protocols such as SIP and SS7.
Optimized for deployments in enterprise and carrier environments, the VIC2-2FXO offers a modular form factor that simplifies installation and system expansion. Its robust design ensures operation within a temperature range of 0 to 70°C and draws minimal power, making it ideal for mission-critical voice applications where dependable analog line supervision and DTMF detection are essential.
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VIC2-2FXO Specifications
| Product Type | Voice Interface Card |
| Module Type | N/A |
| Data Rate | N/A |
| Connector Type | RJ-11 |
| Supported Protocols | SIP, SS7 |
| Form Factor | Modular |
| Operating Temperature | 0 to 70°C |
| Storage Temperature | -40 to 85°C |
| Input Voltage | 3.3V |
| Compatibility | Cisco |
| Max Speed | N/A |
| Supported Features | FXO Port Supervision, DTMF Detection |
| Power Consumption | ≤5W |
| Interface Ports | FXO |
| Expansion Slots | N/A |
| Product Name | VIC2-2FXO |
| Height | N/A |
| Width | N/A |
| Depth | N/A |
| Weight | N/A |
VIC2-2FXO Use Case
Direct Inward Dialing for SMB IP-PBX with VIC2-2FXO Two-Port Voice Interface Card (FXS & DID)
In this scenario, a small‐to‐medium business leverages the VIC2-2FXO Two-Port Voice Interface Card (FXS and DID) to connect two analog PSTN lines into its IP-PBX. By mapping dedicated Direct Inward Dial (DID) numbers to individual extensions, the company maintains existing analog infrastructure, cuts telecom costs by 30%, and accelerates deployment by 50%, all while delivering precise call routing and improved user experience.
Contact Center DID Routing with VIC2-2FXO FXS/DID Voice Interface Card
A mid-sized contact center implements the VIC2-2FXO Two-Port Voice Interface Card to assign two high-density DID channels for departmental call distribution. Integrated with the VoIP gateway, this solution optimizes inbound call flow, reduces average response time by 40%, and enhances CX through real-time monitoring and accurate call segmentation—driving higher first-call resolution and customer satisfaction.
Enterprise VoIP Redundancy & PSTN Failover via VIC2-2FXO FXO/FXS Interface
An enterprise IT team deploys the VIC2-2FXO Two-Port Voice Interface Card as a failover mechanism for their SIP trunks. Upon primary VoIP network outage, the FXO ports automatically reroute voice traffic to analog PSTN lines, ensuring 99.99% uptime, uninterrupted business continuity, and protection of revenue-critical communications without manual intervention.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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|---|---|---|---|---|---|
| Compatibility | Cisco Unified Communications systems, Voice Gateways | Cisco, Juniper, Arista, Dell, HP | Cisco | Cisco | Cisco |
| Connector Type | RJ-11 | RJ-45 | RJ-11 | RJ-11 | RJ-11 |
| Data Rate | N/A | 1Gbps | N/A | N/A | N/A |
| Depth | N/A | N/A | N/A | N/A | N/A |
| Expansion Slots | N/A | N/A | N/A | N/A | EHWIC |
| Form Factor | Modular | PCIe | Modular | Modular | Modular |
| Height | N/A | N/A | N/A | N/A | N/A |
| Input Voltage | N/A | 3.3V | 5V | 3.3V | 3.3V |
| Interface Ports | FXS | Ethernet | N/A | FXO | FXO |
| Max Speed | N/A | 1Gbps | N/A | N/A | N/A |
| Module Type | FXS/DID | Ethernet | 2-Port FXS/DID | N/A | WAN |
| Operating Temperature | 0 to 70°C | 0 to 70°C | 0 to 70°C | 0 to 70°C | 0 to 70°C |
| Power Consumption | N/A | N/A | N/A | ≤5W | 5W |
| Product Name | VIC3-4FXS/DID | VIC2-2BRI-NT/TE | VIC3-2FXS/DID | VIC2-2FXO | VIC2-4FXO |
| Product Type | Voice Interface Card | Network Module / Network Card | Voice Interface Card | Voice Interface Card | Voice Interface Card |
| Storage Temperature | -40 to 85°C | -40 to 85°C | -40 to 85°C | -40 to 85°C | -40 to 85°C |
| Supported Features | Caller ID, Call Waiting, Direct Inward Dialing | Auto-negotiation, Wake-on-LAN, Jumbo Frames, QoS | N/A | FXO Port Supervision, DTMF Detection | FXO Signaling, Caller ID |
| Supported Protocols | SIP/H.323 | TCP/IP | SIP | SIP, SS7 | Analog Telephony |
| Weight | N/A | N/A | N/A | N/A | N/A |
| Width | N/A | N/A | N/A | N/A | N/A |
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Questions & Answers
Q
What is the VIC2-2FXO Two-Port Voice Interface Card?
A
The VIC2-2FXO is a modular expansion card that provides two FXO ports for analog trunk connections and supports DID functionality, enabling SIP-based gateways and PBXs to interface with PSTN lines.
Q
How many voice ports does the VIC2-2FXO card provide?
A
The VIC2-2FXO card provides two FXO ports, allowing simultaneous connection to two separate PSTN analog trunk lines for inbound and outbound voice traffic.
Q
What is the difference between FXO and FXS ports on this card?
A
FXO ports connect to PSTN lines, whereas FXS ports deliver dial tone to analog endpoints; the VIC2-2FXO specifically offers two FXO interfaces for trunk connectivity.
Q
Does the VIC2-2FXO support Direct Inward Dial (DID)?
A
Yes, the VIC2-2FXO supports DID, allowing each PSTN line to route calls directly to individual extensions without operator intervention.
Q
Which devices are compatible with the VIC2-2FXO card?
A
The VIC2-2FXO is compatible with Cisco ISR routers in the 2900, 3900, 4300 and 4400 series that have an HWIC or VWIC slot and support voice interfaces.
Q
What signaling and voice protocols does the card support?
A
It supports loop-start and ground-start signaling, caller ID, pulse or DTMF dialing, G.711 a-law/μ-law, and G.729A voice codecs for optimized bandwidth usage.
Q
How do I install the VIC2-2FXO card in my router?
A
Power down the router, insert the VIC2-2FXO into an available HWIC/VWIC slot until it clicks, secure with screws, reconnect power, and verify with the router’s show hw-module or show card command.
Q
What are the typical use cases for the VIC2-2FXO card?
A
Common use cases include connecting small office PBXs to PSTN trunks, enabling voice failover, and integrating legacy analog lines into VoIP or SIP-based communications platforms.
Q
What are the power requirements for the VIC2-2FXO?
A
The VIC2-2FXO card draws under 5W from the router chassis power supply and meets Cisco’s environmental and safety regulatory standards.
Q
How many simultaneous calls can one VIC2-2FXO card handle?
A
Each FXO port supports one simultaneous call, so the card can handle up to two concurrent inbound or outbound voice streams.
Q
How do I configure dial-peer settings for DID on the VIC2-2FXO?
A
In global configuration mode, create dial peers with match digits for each DID number, assign session target or port, and apply codec and signalling parameters under voice service voip.
Q
What voice quality can I expect from the VIC2-2FXO?
A
Using G.711 codecs, you’ll achieve toll-quality voice (approx. 64 kbps per call); G.729 provides good quality at 8 kbps for bandwidth-constrained links.
Q
How do I troubleshoot call failures on my VIC2-2FXO card?
A
Use debug voice ccapi inout and show voice port FXO commands to verify signaling status, check PSTN line status LED, confirm dial-peer configurations, and review system logs.
Q
Can I upgrade the VIC2-2FXO firmware?
A
Firmware upgrades are managed through your router’s IOS image; updating the system image automatically updates modules including the VIC2-2FXO to the matched firmware level.
Q
What warranty and technical support options are available?
A
The VIC2-2FXO card comes with a limited lifetime hardware warranty and access to Cisco’s Technical Assistance Center (TAC) for software and configuration support.
Q
Where can I purchase the VIC2-2FXO Two-Port Voice Interface Card?
A
You can purchase the VIC2-2FXO from authorized Cisco resellers, online marketplaces, or directly through Cisco’s sales channels; verify SKU VIC2-2FXO when ordering.