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Name:
VIC3-2E/M
- Description:
- Two-port Voice Interface Card - BRI (NT and TE)
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- Brand:
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- GTIN:
- 818249722863
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3 Year Extended Warranty
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Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
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Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
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Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
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In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
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Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
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VIC3-2E/M Overview
VIC3-2E/M is a high-performance Ethernet module designed to deliver up to 10Gbps data rates through its dual SFP+ connector configuration. Engineered for advanced networking environments, this PCIe-based network card is compatible with routers, switches, and servers, ensuring reliable support for TCP/IP communications in critical data center and enterprise network applications.
VIC3-2E/M is purpose-built for expanding data center capacity and upgrading server network interfaces while facilitating high-speed network connectivity. With its robust design and support for features such as auto-negotiation, wake-on-LAN, jumbo frames, and QoS, this module offers a streamlined solution for organizations seeking to enhance connectivity and minimize network latency.
What is the price of VIC3-2E/M?
Pricing for VIC3-2E/M is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for VIC3-2E/M.
Explore more options from Network Modules And Cards or explore other Cisco products.
VIC3-2E/M Specifications
| Product Type | Network Module |
| Module Type | Ethernet |
| Data Rate | 10Gbps |
| Connector Type | SFP+ |
| Supported Protocols | TCP/IP |
| Form Factor | PCIe |
| Operating Temperature | 0 to 70°C |
| Storage Temperature | -40 to 85°C |
| Input Voltage | 3.3V |
| Compatibility | Cisco / Juniper / Arista / Dell / HP |
| Max Speed | 10Gbps |
| Supported Features | Auto-negotiation / Wake-on-LAN / Jumbo Frames / QoS |
| Power Consumption | 15W |
| Interface Ports | SFP+ |
| Expansion Slots | PCIe |
| Product Name | VIC3-2E/M |
| Height | N/A |
| Width | N/A |
| Depth | N/A |
| Weight | N/A |
VIC3-2E/M Use Case
Branch Office Telephony Integration with Corporate PBX
In a multinational enterprise, remote branch sites deploy the VIC3-2E/M Two-port Voice Interface Card in TE mode within Cisco ISR routers to connect local ISDN BRI lines directly to the corporate PBX. This ensures reliable voice channels for up to 2 simultaneous calls, seamless extension dialing and centralized call routing. Outcome: Reduces per-site telecom costs by 30%, improves voice quality SLA compliance and accelerates new branch onboarding by 50%.
SMB Call Center Deployment for High-Availability Inbound/Outbound Voice
A small call center uses the VIC3-2E/M card in NT mode to aggregate two ISDN BRI ports into their Cisco router, delivering resilient inbound and outbound voice channels for customer support. The solution provides automatic failover between BRI lines, integrated QoS and real-time CDR logging. Outcome: Delivers 99.99% uptime, scales voice capacity on demand and boosts customer satisfaction by 25%.
Disaster Recovery and PSTN Fallback for Unified Communications
An enterprise IT team integrates the VIC3-2E/M Two-port Voice Interface Card as a PSTN fallback in their Cisco Unity messaging infrastructure. Configured in dual TE/NT mode, the card automatically switches to ISDN BRI lines during WAN or SIP trunk outages, maintaining critical voice services. Outcome: Ensures business continuity, prevents revenue loss and meets a 4-hour RTO for voice services.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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|---|---|---|---|---|---|
| Compatibility | Cisco Unified Communications systems, Voice Gateways | Cisco Routers | Cisco / Juniper / Dell / HP | Cisco / Juniper / Arista / Dell / HP | Cisco |
| Connector Type | RJ-11 | 2 x FXS | SFP+ | SFP+ | RJ-11 |
| Data Rate | N/A | N/A | 10G | 10Gbps | N/A |
| Depth | N/A | N/A | 7.0 inches | N/A | N/A |
| Expansion Slots | N/A | Cisco NIM | N/A | PCIe | N/A |
| Form Factor | Modular | Modular | PCIe | PCIe | Modular |
| Height | N/A | N/A | 1.0 inches | N/A | N/A |
| Input Voltage | N/A | N/A | 3.3V | 3.3V | 3.3V |
| Interface Ports | FXS | 2 x FXS | Ethernet | SFP+ | FXO |
| Max Speed | N/A | N/A | 10Gbps | 10Gbps | N/A |
| Module Type | FXS/DID | FXS | Ethernet | Ethernet | N/A |
| Operating Temperature | 0 to 70°C | 0 to 70°C | 0 to 70°C | 0 to 70°C | 0 to 70°C |
| Power Consumption | N/A | N/A | 12 W | 15W | ≤5W |
| Product Name | VIC3-4FXS/DID | Cisco VIC2-2FXS | VIC2-2E/M | VIC3-2E/M | VIC2-2FXO |
| Product Type | Voice Interface Card | Voice Interface Card | Network Module / Network Card | Network Module | Voice Interface Card |
| Storage Temperature | -40 to 85°C | -40 to 85°C | -40 to 85°C | -40 to 85°C | -40 to 85°C |
| Supported Features | Caller ID, Call Waiting, Direct Inward Dialing | Echo Cancellation, Caller ID Support, Loop Disconnect Supervision | Auto-negotiation, Jumbo Frames, QoS | Auto-negotiation / Wake-on-LAN / Jumbo Frames / QoS | FXO Port Supervision, DTMF Detection |
| Supported Protocols | SIP/H.323 | SIP, H.323, SCCP | TCP/IP | TCP/IP | SIP, SS7 |
| Weight | N/A | N/A | 0.6 lbs | N/A | N/A |
| Width | N/A | N/A | 4.0 inches | N/A | N/A |
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Questions & Answers
Q
What is the Cisco VIC3-2E/M Two-port Voice Interface Card?
A
The VIC3-2E/M is a Cisco two-port voice interface card that supports NT and TE BRI channels for integrated voice/data services on compatible Cisco routers.
Q
Which Cisco routers are compatible with the VIC3-2E/M?
A
The VIC3-2E/M is compatible with Cisco 2800, 2900, 3800, and 3900 Series Integrated Services Routers.
Q
How many BRI channels does the VIC3-2E/M provide?
A
It provides two independent ISDN BRI ports, each supporting 2B+D channels for simultaneous voice and data transmission.
Q
What BRI operating modes does the VIC3-2E/M support?
A
The card supports both Network Termination (NT) and Terminal Equipment (TE) BRI modes for flexible deployment.
Q
Which voice codecs are supported by the VIC3-2E/M?
A
It supports G.711 (μ-law/A-law) and G.729AB codecs for high-quality voice compression and efficient bandwidth usage.
Q
Does the VIC3-2E/M support Survivable Remote Site Telephony (SRST)?
A
Yes, it supports SRST for seamless PSTN fallback during WAN outages in Cisco Unified Communications deployments.
Q
How do I install the VIC3-2E/M card?
A
Power down the router, insert the VIC3-2E/M into a compatible WAN module slot, secure it, and power the system back on.
Q
What is the basic IOS configuration for the VIC3-2E/M BRI interfaces?
A
Configure each interface with "interface bri0/x", set "isdn switch-type" and "dialer pool-member", then define dial peers.
Q
Is the VIC3-2E/M hot-swappable?
A
No, the VIC3-2E/M is not hot-swappable; the router must be powered down before installation or removal.
Q
What is the maximum call capacity of the VIC3-2E/M?
A
Each BRI port provides two 64 kbps B-channels, allowing up to four simultaneous voice or data calls.
Q
Can the VIC3-2E/M integrate with Cisco Unified Border Element?
A
Yes, it integrates with Cisco Unified Border Element for secure SIP trunking and PBX connectivity.
Q
What environmental conditions are required for the VIC3-2E/M?
A
Operating temperature is 0°C to 45°C (32°F to 113°F) with 10%–90% non-condensing humidity.
Q
What warranty and support options are available for the VIC3-2E/M?
A
Cisco offers a limited lifetime hardware warranty with optional SMARTnet support for technical assistance and replacement.
Q
How can I troubleshoot ISDN issues on the VIC3-2E/M?
A
Use "debug isdn q931" and "show isdn status" to verify ISDN layer 1–3 connectivity and error counters.
Q
Where can I purchase the Cisco VIC3-2E/M?
A
You can order it through Cisco authorized partners or directly via the Cisco Commerce Workspace using SKU VIC3-2E/M.
Q
Are there specific IOS or firmware requirements for the VIC3-2E/M?
A
Ensure the router runs Cisco IOS 12.4 or later with the voice feature set enabled for full VIC3-2E/M functionality.
