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VIC3-2E/M

Description:
Two-port Voice Interface Card - BRI (NT and TE)
Rating:
4.6(5)

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Cisco
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818249722863
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vic3-2e/m two-port voice interface card - bri (nt and te)

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Two-port Voice Interface Card - BRI (NT and TE)

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VIC3-2E/M Overview

VIC3-2E/M is a high-performance Ethernet module designed to deliver up to 10Gbps data rates through its dual SFP+ connector configuration. Engineered for advanced networking environments, this PCIe-based network card is compatible with routers, switches, and servers, ensuring reliable support for TCP/IP communications in critical data center and enterprise network applications.

VIC3-2E/M is purpose-built for expanding data center capacity and upgrading server network interfaces while facilitating high-speed network connectivity. With its robust design and support for features such as auto-negotiation, wake-on-LAN, jumbo frames, and QoS, this module offers a streamlined solution for organizations seeking to enhance connectivity and minimize network latency.

VIC3-2E/M price is is available on request. Get immediate quote.

Request bulk order quote for VIC3-2E/M for additional pricing. Browse the full Vic Vic2 Vic3 Voice Cards series or explore all Cisco products.

VIC3-2E/M Specifications

Product Type
Network Module
Module Type
Ethernet
Data Rate
10Gbps
Connector Type
SFP+
Supported Protocols
TCP/IP
Form Factor
PCIe
Operating Temperature
0 to 70°C
Storage Temperature
-40 to 85°C
Input Voltage
3.3V
Compatibility
Cisco / Juniper / Arista / Dell / HP
Max Speed
10Gbps
Supported Features
Auto-negotiation / Wake-on-LAN / Jumbo Frames / QoS
Power Consumption
15W
Interface Ports
SFP+
Expansion Slots
PCIe
Product Name
VIC3-2E/M
Height
N/A
Width
N/A
Depth
N/A
Weight
N/A

VIC3-2E/M Use Case

Branch Office Telephony Integration with Corporate PBX

In a multinational enterprise, remote branch sites deploy the VIC3-2E/M Two-port Voice Interface Card in TE mode within Cisco ISR routers to connect local ISDN BRI lines directly to the corporate PBX. This ensures reliable voice channels for up to 2 simultaneous calls, seamless extension dialing and centralized call routing. Outcome: Reduces per-site telecom costs by 30%, improves voice quality SLA compliance and accelerates new branch onboarding by 50%.

SMB Call Center Deployment for High-Availability Inbound/Outbound Voice

A small call center uses the VIC3-2E/M card in NT mode to aggregate two ISDN BRI ports into their Cisco router, delivering resilient inbound and outbound voice channels for customer support. The solution provides automatic failover between BRI lines, integrated QoS and real-time CDR logging. Outcome: Delivers 99.99% uptime, scales voice capacity on demand and boosts customer satisfaction by 25%.

Disaster Recovery and PSTN Fallback for Unified Communications

An enterprise IT team integrates the VIC3-2E/M Two-port Voice Interface Card as a PSTN fallback in their Cisco Unity messaging infrastructure. Configured in dual TE/NT mode, the card automatically switches to ISDN BRI lines during WAN or SIP trunk outages, maintaining critical voice services. Outcome: Ensures business continuity, prevents revenue loss and meets a 4-hour RTO for voice services.

Quality Certifications

To get the detailed certification, please go to the Compliance Center.

ISO 14001 Certified - UCCISO 9001 Certified - UCCRoHS CompliantREACH CompliantFCC CertifiedCE Mark - European ConformityVCI CertifiedUKCA Mark - UK Conformity Assessed

Product Comparison Table

Two-port Voice Interface Card - BRI (NT and TE)VIC3-2E/MTwo-port Voice Interface Card - FXSVIC2-2E/MFour-Port Voice Interface Card - FXS and DIDVIC3-4FXS/DIDTwo-port Voice Interface Card - FXO (Universal)VIC2-2FXSTwo-Port Voice Interface Card- FXS and DIDVIC2-2FXO
Product TypeNetwork ModuleNetwork Module / Network CardVoice Interface CardVoice Interface CardVoice Interface Card
Module TypeEthernetEthernetFXS/DIDFXSN/A
Data Rate10Gbps10GN/AN/AN/A
Connector TypeSFP+SFP+RJ-112 x FXSRJ-11
Supported ProtocolsTCP/IPTCP/IPSIP/H.323SIP, H.323, SCCPSIP, SS7
Form FactorPCIePCIeModularModularModular
Operating Temperature0 to 70°C0 to 70°C0 to 70°C0 to 70°C0 to 70°C
Storage Temperature-40 to 85°C-40 to 85°C-40 to 85°C-40 to 85°C-40 to 85°C
Input Voltage3.3V3.3VN/AN/A3.3V
CompatibilityCisco / Juniper / Arista / Dell / HPCisco / Juniper / Dell / HPCisco Unified Communications systems, Voice GatewaysCisco RoutersCisco
Max Speed10Gbps10GbpsN/AN/AN/A
Supported FeaturesAuto-negotiation / Wake-on-LAN / Jumbo Frames / QoSAuto-negotiation, Jumbo Frames, QoSCaller ID, Call Waiting, Direct Inward DialingEcho Cancellation, Caller ID Support, Loop Disconnect SupervisionFXO Port Supervision, DTMF Detection
Power Consumption15W12 WN/AN/A≤5W
Interface PortsSFP+EthernetFXS2 x FXSFXO
Expansion SlotsPCIeN/AN/ACisco NIMN/A
Product NameVIC3-2E/MVIC2-2E/MVIC3-4FXS/DIDCisco VIC2-2FXSVIC2-2FXO
HeightN/A1.0 inchesN/AN/AN/A
WidthN/A4.0 inchesN/AN/AN/A
DepthN/A7.0 inchesN/AN/AN/A
WeightN/A0.6 lbsN/AN/AN/A

Reviews & Ratings

O
Olivia Scott
4

The VIC3-2E/M card provides great flexibility. It ensures stable communication with both analog and digital devices, offering excellent value for money.

D
David Harris
4

The VIC3-2E/M card integrates seamlessly with our system. It delivers reliable voice communication and performs well under heavy usage.

B
Benjamin Green
5

We've had no issues with the VIC3-2E/M. It's a solid solution for handling voice traffic and provides clear, stable communication.

G
Grace Lewis
5

The VIC3-2E/M card offers excellent reliability. It's easy to configure and delivers high-quality voice performance, even with high traffic.

S
Sophia Mitchell
5

The VIC3-2E/M provides reliable performance. It's easy to set up and ensures clear, stable communication for our network.

Questions & Answers

What is the Cisco VIC3-2E/M Two-port Voice Interface Card?

The VIC3-2E/M is a Cisco two-port voice interface card that supports NT and TE BRI channels for integrated voice/data services on compatible Cisco routers.

Which Cisco routers are compatible with the VIC3-2E/M?

The VIC3-2E/M is compatible with Cisco 2800, 2900, 3800, and 3900 Series Integrated Services Routers.

How many BRI channels does the VIC3-2E/M provide?

It provides two independent ISDN BRI ports, each supporting 2B+D channels for simultaneous voice and data transmission.

What BRI operating modes does the VIC3-2E/M support?

The card supports both Network Termination (NT) and Terminal Equipment (TE) BRI modes for flexible deployment.

Which voice codecs are supported by the VIC3-2E/M?

It supports G.711 (μ-law/A-law) and G.729AB codecs for high-quality voice compression and efficient bandwidth usage.

Does the VIC3-2E/M support Survivable Remote Site Telephony (SRST)?

Yes, it supports SRST for seamless PSTN fallback during WAN outages in Cisco Unified Communications deployments.

How do I install the VIC3-2E/M card?

Power down the router, insert the VIC3-2E/M into a compatible WAN module slot, secure it, and power the system back on.

What is the basic IOS configuration for the VIC3-2E/M BRI interfaces?

Configure each interface with "interface bri0/x", set "isdn switch-type" and "dialer pool-member", then define dial peers.

Is the VIC3-2E/M hot-swappable?

No, the VIC3-2E/M is not hot-swappable; the router must be powered down before installation or removal.

What is the maximum call capacity of the VIC3-2E/M?

Each BRI port provides two 64 kbps B-channels, allowing up to four simultaneous voice or data calls.

Can the VIC3-2E/M integrate with Cisco Unified Border Element?

Yes, it integrates with Cisco Unified Border Element for secure SIP trunking and PBX connectivity.

What environmental conditions are required for the VIC3-2E/M?

Operating temperature is 0°C to 45°C (32°F to 113°F) with 10%–90% non-condensing humidity.

What warranty and support options are available for the VIC3-2E/M?

Cisco offers a limited lifetime hardware warranty with optional SMARTnet support for technical assistance and replacement.

How can I troubleshoot ISDN issues on the VIC3-2E/M?

Use "debug isdn q931" and "show isdn status" to verify ISDN layer 1–3 connectivity and error counters.

Where can I purchase the Cisco VIC3-2E/M?

You can order it through Cisco authorized partners or directly via the Cisco Commerce Workspace using SKU VIC3-2E/M.

Are there specific IOS or firmware requirements for the VIC3-2E/M?

Ensure the router runs Cisco IOS 12.4 or later with the voice feature set enabled for full VIC3-2E/M functionality.