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CISCO3825-CCME/K9
- Description:
- 3825 Voice Bundle w/ PVDM2-64,FL-CCME-175,SP Serv,128F/512D
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Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
CISCO3825-CCME/K9 Overview
CISCO3825-CCME/K9 is a modular, enterprise-grade router engineered to deliver integrated services with high reliability and performance. It features a flexible architecture that supports diverse power options, including AC power with redundant configurations, and comes equipped with dedicated WAN and LAN interfaces that ensure robust connectivity across branch office environments.
Designed for demanding use cases, the router provides integrated services such as voice and video, modular expansion capabilities for future upgrades, and advanced VPN features to secure remote connections. Its throughput and redundancy attributes, coupled with proven performance in enterprise deployments, make it an optimal solution for secure, scalable networking in dynamic environments.
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Explore more options from Routers or explore other Cisco products.
CISCO3825-CCME/K9 Specifications
| Product Type | Enterprise Router |
| VPN Support | IPSec / SSL VPN / GRE |
| Power Source | AC Power Supply / Redundant |
| Routing Protocols | OSPF / BGP / EIGRP / RIP / Static Routing |
| Broadband | N/A |
| Architecture | Modular |
| WAN Configuration | Dual WAN |
| WAN Ports | 2 WAN |
| LAN Ports | 4 LAN Ports |
| Ethernet Technology | 10/100 |
| Wi-Fi Standard | N/A |
| Connectivity Type | Wired |
| Network Protocols | IP, TCP, UDP, ICMP, PPP |
| Remote Management | Telnet, SSH, SNMP, HTTP/HTTPS |
| Compliance Standards | FCC, CE |
| Wireless Support | No |
| Speed/Capacity | Fast Ethernet |
| Firewall Features | Yes |
| Features | VPN / VoIP / IPv6 Compatible / Firewall |
| Use Case | Enterprise |
| Management | Managed |
| Form Factor | Rack-mount |
| Integrated Services | Voice / Video / WAN Optimization |
| High Availability Support | Supported |
| Safety | N/A |
| EMC | N/A |
| Telecom | N/A |
| Throughput Capacity | 0.035 Gbps |
| QoS Features | Supported |
| Built-in Security Features | Firewall / Intrusion Prevention |
| Expansion Slots | NIM |
| Modular Slots Available | 2 Slots |
| Stacking Capability | No |
| 5G Support | No |
| Memory | 256 MB |
| Flash Memory | 128 MB |
| Interface Ports | RJ-45 |
| Power | 290 Watts |
| Device Type | Router |
| Product Name | Cisco 3825 Integrated Services Router |
| Height | N/A |
| Width | N/A |
| Depth | N/A |
| Weight | N/A |
CISCO3825-CCME/K9 Use Case
Remote-Branch Survivable Telephony for Retail Chains
A national retail operator deploys the CISCO3825-CCME/K9-3825 Voice Bundle w/ PVDM2-64, FL-CCME-175, SP Serv, 128F/512D at 50 branch locations to host on-premises Cisco CallManager Express and Survivable Remote Site Telephony. The solution delivers up to 64 concurrent VoIP calls, automatic PSTN failover during WAN outages and streamlined voice-and-data convergence. Outcome: 99.9% call uptime, lower PSTN toll charges and consistent in-store customer communications.
SMB Contact-Center Integration with High-Density DSP Resources
A mid-sized support center integrates the CISCO3825-CCME/K9-3825 Voice Bundle to power up to 175 agent phones, IVR self-service flows and real-time voice recording using the PVDM2-64 DSP module. The platform unifies voice, data and application traffic across a single WAN link while delivering high-quality codecs, MOS-based call monitoring and SP-grade licensing. Outcome: 60% faster deployment, 30% lower TCO and enhanced customer experience through uninterrupted IVR and call-recording services.
Service-Provider Multi-Tenant VoIP Hosting with Scalable CME
A regional service provider leverages the CISCO3825-CCME/K9-3825 Voice Bundle to offer hosted UC services for up to 512 end-user devices across multiple SMB customers. FL-CCME-175 enables isolated CallManager Express instances per tenant, while SP Serv licensing and 128F/512D endpoint support ensure rapid on-boarding and flexible growth. Outcome: 25% higher margin per customer, accelerated service delivery and predictable scalability for new voice subscribers.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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|---|---|---|---|---|---|
| 5G Support | No | No | No | No | No |
| Architecture | Modular | Modular | Modular | Modular | Modular |
| Broadband | N/A | N/A | N/A | N/A | N/A |
| Built-in Security Features | Firewall | Firewall / Intrusion Prevention | Firewall, Intrusion Prevention, Malware Protection | Firewall / Intrusion Prevention / Malware Protection | Firewall / Intrusion Prevention |
| Compliance Standards | IEEE / FCC / CE | FCC, CE | FCC, CE | FCC / CE / RoHS | FCC, CE |
| Connectivity Type | Wired | Wired | Wired | Wired | Wired |
| Depth | 14.2 inches | N/A | 18.1 inches | 16.7 inches | N/A |
| Device Type | Router | Router | Router | Router | Router |
| EMC | N/A | N/A | N/A | N/A | N/A |
| Ethernet Technology | 10/100 | 10/100 | 10/100 | 10/100 | 10/100 |
| Expansion Slots | EHWIC | EHWIC / NIM | EHWIC | EHWIC | NIM |
| Features | VPN / Voice / IPv6 Compatible / Firewall / MPLS | VPN / VoIP / IPv6 Compatible / Firewall | VPN, NAT, IPv6 Compatible, Firewall | VPN / VoIP / IPv6 Compatible / Firewall | VPN / VoIP / IPv6 Compatible / Firewall |
| Firewall Features | Yes | Yes | Yes | Yes | Yes |
| Flash Memory | 256 MB | 256 MB | 256 MB | 256 MB | 128 MB |
| Form Factor | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Height | 1.75 inches | N/A | 1.73 inches | 1.73 inches | N/A |
| High Availability Support | Supported | Supported | Supported | Not Supported | Supported |
| Integrated Services | Voice / Video / WAN Optimization | Voice / Video / WAN Optimization | Voice, Video, WAN Optimization | Voice / Video | Voice / Video / WAN Optimization |
| Interface Ports | RJ-45 | RJ-45 / SFP | RJ-45, SFP | RJ-45 | RJ-45 |
| LAN Ports | 4 LAN Ports | 4 LAN Ports | 4 LAN Ports | 4 LAN Ports | 4 LAN Ports |
| Management | Managed | Managed | Managed | Managed | Managed |
| Memory | 512 MB | 512 MB | 512 MB | 512 MB | 256 MB |
| Modular Slots Available | 2 Slots | 3+ Slots | 2 Slots | 2 Slots | 2 Slots |
| Network Protocols | IPv4 / IPv6 | IPv4, IPv6 | IPv4, IPv6 | IPv4, IPv6 | IP, TCP, UDP, ICMP, PPP |
| Power | 350W | 350 W | 350W | 221W | 290 Watts |
| Power Source | AC Power Supply with Redundant Options | AC Power Supply / Redundant | AC Power Supply / Redundant | AC Power Supply | AC Power Supply / Redundant |
| Product Name | Cisco 3825 Integrated Services Router | Cisco CISCO3845 Integrated Services Router | CISCO3845-WAE/K9 | CISCO3825-AC-IP | Cisco 3825 Integrated Services Router |
| Product Type | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router |
| QoS Features | Supported | Supported | Supported | Supported | Supported |
| Remote Management | CLI / SNMP | TELNET, SSH, SNMP | Telnet, SSH, SNMP | SNMP, CLI, Telnet, SSH | Telnet, SSH, SNMP, HTTP/HTTPS |
| Routing Protocols | OSPF / BGP / EIGRP / RIP / Static Routing | OSPF / BGP / EIGRP / RIP / Static Routing | OSPF / BGP / EIGRP / RIP / Static Routing | OSPF / BGP / EIGRP / Static Routing | OSPF / BGP / EIGRP / RIP / Static Routing |
| Safety | N/A | N/A | N/A | IEC 60950-1 | N/A |
| Speed/Capacity | Gigabit | Gigabit | Gigabit | N/A | Fast Ethernet |
| Stacking Capability | No | No | No | No | No |
| Telecom | N/A | N/A | N/A | N/A | N/A |
| Throughput Capacity | N/A | 0.3 Gbps | 75 Mbps | 0.075 | 0.035 Gbps |
| Use Case | Enterprise | Enterprise / Business | Enterprise | Enterprise | Enterprise |
| VPN Support | IPSec / DMVPN / SSL VPN | IPSec | IPSec | IPSec / DMVPN / N/A | IPSec / SSL VPN / GRE |
| WAN Configuration | Dual WAN | Dual WAN | Dual WAN | Dual WAN | Dual WAN |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 20 lbs | N/A | 26 lbs | 38 lbs | N/A |
| Wi-Fi Standard | N/A | N/A | N/A | N/A | N/A |
| Width | 17.1 inches | N/A | 17.3 inches | 17.3 inches | N/A |
| Wireless Support | No | No | No | No | No |
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Questions & Answers
Q
What is the Cisco3825-CCME/K9 3825 Voice Bundle with PVDM2-64?
A
The Cisco3825-CCME/K9 voice bundle includes a Cisco 3825 ISR, PVDM2-64 DSP module, FL-CCME-175 license, SP Services, and supports up to 128 FXS ports and 512 MB DRAM.
Q
How many simultaneous voice calls can PVDM2-64 handle on this bundle?
A
PVDM2-64 supports up to 64 G.711 calls or 32 G.729 compressed calls concurrently, ensuring hardware-based voice quality and performance.
Q
What does the FL-CCME-175 license provide in the Cisco 3825 bundle?
A
The FL-CCME-175 license enables Cisco CallManager Express for up to 175 endpoints, offering auto-attendant, voicemail, conferencing, and basic call-routing features.
Q
How many FXS ports are supported by the Cisco3825-CCME/K9 voice bundle?
A
This bundle supports up to 128 FXS ports via additional voice port adapters, allowing direct connection of analog phones and fax machines.
Q
Can I expand the DRAM on the Cisco 3825 for higher performance?
A
Yes. The Cisco 3825 supports up to 2 GB of DRAM via two 512 MB modules alongside the factory-installed 512 MB for enhanced routing and voice processing.
Q
What are Cisco SP Services included in this voice bundle?
A
Cisco SP Services provide technical support, software updates, and next-business-day hardware replacement under service provider agreements for the Cisco 3825 voice bundle.
Q
Does the Cisco3825-CCME/K9 voice bundle support SIP trunking?
A
Yes. The Cisco 3825 offers native SIP trunking support, including SIP-to-PSTN gateways and carrier-grade SIP peer functionality for IP telephony.
Q
How does the Cisco 3825 voice bundle handle Quality of Service (QoS)?
A
It features Cisco QoS capabilities—classification, marking, policing, shaping, and low-latency queuing—to prioritize and ensure high-quality voice traffic.
Q
What are the power consumption specifications of the Cisco 3825?
A
The Cisco 3825 consumes approximately 75 W under typical load; exact power draw varies based on module population and environmental conditions.
Q
Is the Cisco 3825 voice bundle rack-mountable?
A
Yes. The Cisco 3825 is a 1U rack-mountable router and includes mounting brackets for standard 19-inch server racks.
Q
How do I install Cisco CallManager Express on the 3825?
A
To install, enable the FL-CCME-175 license in CLI, upload the IOS image with CCME, then run the setup wizard to configure telephony parameters.
Q
What user capacity does CCME-175 support on this bundle?
A
CallManager Express under FL-CCME-175 supports provisioning up to 175 endpoints, including IP phones, analog gateways, and multimedia devices.
Q
Can this bundle support both analog and IP phones simultaneously?
A
Yes. The Cisco 3825 voice bundle supports hybrid deployments, handling analog FXS connections and IP phones concurrently through integrated call-control.
Q
What redundancy features are available on the Cisco 3825?
A
Redundancy options include optional dual power supplies, HSRP failover configuration, and PVDM2 DSP redundancy for continuous voice service.
Q
What warranty and support options are available for this voice bundle?
A
Cisco offers a limited lifetime hardware warranty. SP Services agreements provide 8x5 or 24x7 support with next-business-day replacement.
Q
What are typical deployment scenarios for the Cisco 3825 voice bundle?
A
Common use cases include branch-office voice gateway consolidation, medium-sized enterprise PBX replacement, and managed voice services for service providers.
