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CP-8841-K9
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Cisco 8841 Unified IP Phone, 5-Line, Color Display, Wideband...
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Name:
CP-8841-K9
- Description:
- Cisco 8841 Unified IP Phone, 5-Line, Color Display, Wideband Audio, Charcoal
- Rating:
Added to cart 28 times recently
- Availability:
2 In stock - Ready to Ship
- Brand:
- Cisco
- GTIN:
- 0882658698514
- Condition:
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CP-8841-K9 Overview
The CP-8841-K9 is a charcoal Cisco IP Phone 8841 designed as an enterprise-grade desktop endpoint within the Cisco IP Phone 8800 Series. Built to enhance corporate communication, it integrates five programmable line keys alongside a high-resolution 5-inch color display and full wideband audio support. The phone requires active registration with compatible Cisco call-control infrastructure, supporting Cisco Unified Communications Manager (CUCM), Cisco Unified Communications Manager Express (CME), Business Edition 6000 (BE6000), and Hosted Collaboration Solution (HCS) platforms with supported firmware. It cannot generate a dial tone without a licensed Cisco voice server connection. Operational power is supplied through IEEE 802.3af Power over Ethernet (PoE) Class 2 standards, which reduces desktop cable clutter. For non-PoE workstations, a Cisco Power Cube 4 power adapter is available separately. Within the product line, CP-8841-K9 upgrades over CP-8811-K9 by offering a full-color graphical display instead of a monochrome screen.
Voice clarity is optimized across networks through broad audio codec support, including G.711, G.722, G.722.2, G.729ab, iLBC, iSAC, and OPUS protocols. These codecs deliver crisp narrowband and wideband audio quality across varying bandwidth environments. The 5-inch backlit 800 x 480 24-bit WVGA color screen ensures clear visual navigation for corporate directories, call status tracking, menu options, and interactive XML applications. Five programmable line keys support line assignments, speed dials, or call handling features, while dedicated hard keys provide instant access to hold, resume, transfer, conference, voicemail, directory, headset, mute, and full-duplex speakerphone functions. An internal two-port 10/100/1000BASE-T Gigabit Ethernet switch allows co-located PC connectivity over a single network drop. Peripheral connectivity includes an RJ-9 wideband headset port and a dedicated auxiliary port for Electronic Hookswitch (EHS) control with compatible third-party headsets.
The CP-8841-K9 deploys effectively across executive desks, shared office environments, reception counters, customer support teams, and remote branch sites where centralized Cisco call management handles extension routing, firmware updates, corporate directories, and security policies. The included dual-position foot stand adjusts between 35-degree and 50-degree desk angles for optimal screen visibility under office lighting, while an optional wall-mount kit provides secure placement in space-constrained areas. ORM Systems supplies this endpoint in brand-new and certified refurbished condition. Every refurbished unit undergoes multi-point testing covering keypad response, display quality, handset audio, speakerphone clarity, Ethernet port stability, and complete erasure of former registration data to guarantee plug-and-play reliability. Request a quote for individual replacements, maintenance spare pools, or volume enterprise deployments across your Cisco voice estate.
CP-8841-K9 price is $199.63, a 67% saving from the Cisco list price of $604.94. CP-8841-K9 is in stock and available for next-day dispatch. (terms applied)
Request bulk order quote for CP-8841-K9 for additional pricing. Browse the full 8800 Series Ip Phones series or explore all Cisco products.
CP-8841-K9 Specifications
- Product Type
- IP Phone
- Phone Type
- Desk
- Product Name
- Cisco IP Phone 8841, Charcoal
- Manufacturer Part Number
- CP-8841-K9
- Brand
- Cisco
- Series
- Cisco IP Phone 8800 Series
- Use Case
- Enterprise / Small Business / Call Center / Home Office
- Platform Certification
- Generic SIP
- Compatible Platforms
- Cisco UCM 12.5+; Unified CME 10.0+; BE6000 8.6.2+; Cisco HCS
- Connectivity Type
- Wired
- Software
- Cisco IP Phone firmware
- Protocols Supported
- SIP, SDP, IPv4, IPv6, DHCP, DNS, TFTP, HTTPS, RTP, RTCP
- Codec Support
- G.711, G.722, G.722.2, G.729ab, iLBC, iSAC, OPUS
- Security Features
- Secure boot; TLS signaling; SRTP media; 802.1X; CAPF; MIC; LSC; HTTPS; SSH; VPN client
- Display Type
- Color Display
- Display Details
- 5 in WVGA color; 800 x 480; 24-bit; backlit
- Buttons and Keys
- 5 programmable line keys; 4 soft keys; fixed feature keys
- Audio Features
- Wideband handset; acoustic echo cancellation; dynamic noise reduction; comfort noise generation
- Speakerphone Type
- Full-Duplex
- HD Voice Support
- HD Voice Supported
- Answering Machine
- No Answering Machine
- Camera Support
- Camera Not Built-In
- Headset Support
- RJ-9 analog headset; AUX electronic hookswitch support
- Ethernet Technology
- Gigabit Ethernet
- Network Ports
- 2-port 10/100/1000BASE-T Ethernet switch; RJ-45
- PoE Support
- PoE Supported
- Power Source
- PoE Powered / AC Adapter
- Power Details
- IEEE 802.3af class 2; 802.3at compatible; optional Power Cube 4
- Wall Mountable
- Wall Mountable
- Management
- On-Premises Managed / Auto Provisioning Supported
- Manufacturer Warranty
- Cisco standard 1-year replacement warranty
- Operating Temperature
- 32 to 104°F (0 to 40°C)
- Compliance
- Telecom: HAC; FCC loudness / Accessibility: ADA dial pad / Energy: Energy Star
- Height
- 9.02 in
- Width
- 10.13 in
- Depth
- 1.57 in
- Weight
- 1.17 kg
CP-8841-K9 Use Case
Access Layer Voice Endpoint
CP-8841-K9 sits at the user desk as a Cisco voice endpoint connected to an access switch through Gigabit Ethernet and powered by PoE where the switch provides it. Engineers place the phone in the voice VLAN, apply QoS treatment for call traffic, and use the integrated PC pass-through port to keep the workstation on the data VLAN. The five programmable line keys support assigned extensions and shared appearances. The result is a managed desk voice endpoint with separated voice and data connectivity.
Unified Communications Registration Point
The phone registers into a Cisco call control environment where administrators assign device identity, extension mapping, soft-key behavior, firmware, directory services, and voicemail access. CP-8841-K9 uses its 5-inch 800 x 480 color display to present call state, directories, menus, and feature prompts for the configured user profile. Engineers align DHCP, TFTP, DNS, security profile, and device pool settings before rollout. The result is a repeatable endpoint registration model for Cisco unified communications operations.
Branch Desk Voice Standardisation
CP-8841-K9 operates as a standard branch or office desk phone when teams need consistent Cisco voice endpoints across multiple locations without video hardware. Network teams deploy the same five-line phone profile, headset policy, voice VLAN design, QoS marking, and PoE access-switch standard across repeated desks. The Gigabit Ethernet pass-through port keeps phone and workstation cabling efficient at each seat. The result is simpler endpoint support, cleaner spare management, and consistent desk telephony behavior across distributed offices.
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Every device is inspected, bench-tested, and firmware-verified, with configurations wiped before dispatch. Additional testing can be arranged to confirm full working condition on request.
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Reviews & Ratings
S
Sophia Brown
5
The CP-8841-K9 is an excellent office phone. It provides reliable sound quality, easy setup, and smooth integration with our network.
J
James White
5
The CP-8841-K9 is a fantastic phone. It delivers crystal-clear audio, is easy to use, and integrates seamlessly into our communication system.
O
Olivia Turner
4
We've been using the CP-8841-K9 for a while now. It offers superb audio clarity and integrates flawlessly with our office network.
D
David Carter
4
The CP-8841-K9 has made our communication more efficient. It provides great sound quality, easy installation, and works perfectly with our system.
B
Benjamin Scott
5
The CP-8841-K9 is a solid choice for business. It provides clear audio, reliable performance, and easy integration into our network.
Questions & Answers
What is CP-8841-K9?
CP-8841-K9 is the Cisco 8841 Unified IP Phone, a business desk phone for Cisco voice environments. It provides five programmable line keys, a 5-inch color display, wideband audio, Gigabit Ethernet connectivity, and Power over Ethernet support. The SKU is commonly selected for office users who need reliable call handling without video calling.
What does the CP-8841-K9 model number refer to?
CP-8841-K9 identifies the Cisco 8841 IP Phone hardware in the Cisco 8800 Series. The 8841 model sits above entry-level monochrome phones because it includes a color display and Gigabit Ethernet switch, while remaining below video-enabled models such as CP-8845-K9 and CP-8865-K9.
Is CP-8841-K9 a phone, license, or accessory?
CP-8841-K9 is a physical Cisco IP desk phone, not a software license, handset spare, power supply, or expansion module. It is deployed as an endpoint on an IP voice network and registers to supported Cisco call control platforms, where administrators assign extensions, line appearances, calling features, and user profiles.
Where does Cisco 8841 sit in the Cisco IP phone lineup?
Cisco 8841 sits in the Cisco 8800 Series as a color-display business IP phone for knowledge workers, shared desks, reception areas, and general office users. It offers more screen clarity and network performance than Cisco 8811, while CP-8851-K9, CP-8845-K9, CP-8861-K9, and CP-8865-K9 add higher-end features.
How many line keys does CP-8841-K9 support?
CP-8841-K9 supports five programmable line keys. Administrators assign these keys to directory numbers, shared lines, speed dials, feature keys, or monitored lines depending on the Cisco call control configuration. The five-line layout suits users who manage more than one extension or need quick access to common calling functions.
What display does Cisco CP-8841-K9 include?
Cisco CP-8841-K9 includes a 5-inch widescreen VGA color display with 800 x 480 resolution. The display presents call status, menus, directories, caller information, XML applications, and soft-key prompts. This makes the phone easier to use than monochrome desk phones in environments with frequent call transfers or feature navigation.
Does CP-8841-K9 support wideband audio?
CP-8841-K9 supports wideband audio through the handset, headset, and full-duplex speakerphone path when the calling environment also supports wideband codecs. The phone is designed for clearer voice quality than narrowband desk phones, which helps users handle longer calls, conference conversations, and everyday business communication with less listening fatigue.
What Ethernet connectivity does CP-8841-K9 provide?
CP-8841-K9 provides a built-in Gigabit Ethernet switch for network and co-located PC connectivity. The phone connects to the voice network through RJ-45 Ethernet and supports a PC pass-through connection, allowing a desk phone and workstation to share one network drop while still using separate voice and data VLAN design.
Does CP-8841-K9 support Power over Ethernet?
CP-8841-K9 supports Power over Ethernet for standard desk deployment through a compatible PoE switch. It is commonly powered from Cisco Catalyst access switches or other standards-based PoE infrastructure. A separate power cube is used only when PoE is unavailable or when a specific deployment requires local power.
Does Cisco 8841 include video calling?
Cisco 8841 does not include a built-in video camera. CP-8841-K9 is intended for voice-focused IP telephony with a color display, wideband audio, and Gigabit Ethernet. Buyers needing Cisco desk video should compare it with CP-8845-K9 or CP-8865-K9, which are video-capable models in the same wider phone family.
What is CP-8841-K9 used for?
CP-8841-K9 is used as a business IP desk phone for users who need dependable voice calling, multiple line appearances, directory access, voicemail access, transfer, hold, conference, and speakerphone features. It fits office desks, shared workstations, reception counters, meeting support areas, and administrative roles connected to a Cisco unified communications system.
What environment size suits Cisco CP-8841-K9?
Cisco CP-8841-K9 suits small offices, branch sites, and large enterprise deployments when the voice platform is built around Cisco call control. It scales by registering each endpoint to the communications platform and using network services such as VLANs, QoS, DHCP options, TFTP, and centralized phone configuration.
Which users benefit most from CP-8841-K9?
CP-8841-K9 fits users who handle regular business calls but do not need video calling or a large number of programmable keys. The five-line layout, color display, speakerphone, and headset support suit desk-based staff, team leads, front-office users, support teams, and shared office phones with standard Cisco calling features.
Is CP-8841-K9 suitable for shared desk deployments?
CP-8841-K9 is suitable for shared desks when the Cisco voice environment supports the required user profile, extension mobility, or shared-line configuration. Its color display and five line keys make shared call handling easier than basic single-line phones, while Gigabit Ethernet pass-through keeps workstation connectivity practical at the same desk.
Which Cisco platforms are compatible with CP-8841-K9?
CP-8841-K9 is commonly deployed with Cisco Unified Communications Manager and Cisco Business Edition voice environments. It is part of the Cisco 8800 Series endpoint portfolio and uses Cisco phone firmware and provisioning workflows. Compatibility should be checked against the target CUCM release, device pack, firmware version, and regional ordering requirements.
Does CP-8841-K9 work with Cisco Expressway?
CP-8841-K9 is used in Cisco collaboration deployments that include Cisco Expressway for supported remote access designs. The exact behavior depends on the call control release, firmware, security profile, and network configuration. Engineers should validate Cisco Expressway, CUCM, certificate, DNS, and firewall requirements before using the phone outside the corporate network.
Which network standards matter for CP-8841-K9 deployment?
CP-8841-K9 deployments usually rely on Ethernet switching, PoE, voice VLANs, DHCP, DNS, TFTP, LLDP-MED or CDP, and QoS markings for voice traffic. These standards and services allow the phone to receive power, discover call control settings, download firmware, register correctly, and keep voice traffic separated from general data traffic.
Is CP-8841-K9 compatible with third-party SIP platforms?
CP-8841-K9 is the Cisco Unified IP Phone version intended for Cisco call control, not the Multiplatform Phone firmware SKU. Third-party SIP buyers should compare it with Cisco 8841 multiplatform variants such as CP-8841-3PCC-K9 where appropriate. Firmware type matters because provisioning, feature support, and platform compatibility differ between Cisco UC and MPP models.
How does CP-8841-K9 compare with CP-8811-K9?
CP-8841-K9 is the better choice when a color display and Gigabit Ethernet pass-through are required. CP-8811-K9 is a lower-cost Cisco 8800 Series phone with a simpler display and fewer premium endpoint features. Buyers usually choose CP-8841-K9 for clearer screen navigation, modern desk use, and stronger day-to-day call handling.
How does CP-8841-K9 compare with CP-8851-K9?
CP-8851-K9 sits above CP-8841-K9 for users who need additional line capacity and enhanced endpoint options. CP-8841-K9 remains a practical five-line color-display phone for standard desks. Buyers choose CP-8851-K9 for heavier call handling, while CP-8841-K9 fits general office users who do not need the higher model’s added capabilities.
How does CP-8841-K9 compare with CP-8845-K9?
CP-8845-K9 adds video calling capability, while CP-8841-K9 focuses on voice calling with a 5-inch color display, wideband audio, and Gigabit Ethernet. CP-8841-K9 is more suitable where video is not required. CP-8845-K9 is the adjacent option when desk video meetings or video-enabled call workflows are part of the requirement.
How does CP-8841-K9 compare with CP-8865-K9?
CP-8865-K9 is a higher-end Cisco 8800 Series video phone, while CP-8841-K9 is a standard voice IP phone with five programmable line keys. CP-8841-K9 fits broad desk rollouts where cost control and voice quality matter. CP-8865-K9 fits selected users who need advanced collaboration features and integrated video.
Is CP-8841-K9 available new or refurbished?
CP-8841-K9 is commonly sourced in new, refurbished, and used enterprise hardware channels, subject to supplier availability. ORM Systems lists Cisco IP phones for B2B procurement and can support condition-based quoting. Buyers should confirm required condition, cosmetic grade, accessories, firmware, and warranty coverage before placing a production rollout order.
What affects the CP-8841-K9 price?
CP-8841-K9 price depends on condition, quantity, availability, warranty term, included accessories, and whether the buyer needs tested refurbished or new boxed stock. Bulk orders usually change unit pricing because procurement teams can source multiple units together. The most accurate price comes from a quote based on required quantity and delivery location.
Is CP-8841-K9 still in production or end-of-life?
Cisco lifecycle status for CP-8841-K9 should be verified during procurement because lifecycle notices can vary by exact part number, firmware track, region, and bundle. Many organizations continue to buy Cisco 8841 phones for refreshes, spares, and installed-base support. Buyers should check Cisco lifecycle data and available replacement options before standardizing.
What lead time should buyers expect for CP-8841-K9?
CP-8841-K9 lead time depends on required condition, order size, destination, and supplier stock at the time of quote. Small refurbished quantities are often easier to source than large matched batches. For rollout projects, buyers should request availability by quantity, condition, delivery location, warranty requirement, and any accessory requirements.
Are bulk discounts available for CP-8841-K9?
Bulk discounts are commonly available for CP-8841-K9 when buyers order multiple units for office refreshes, spares pools, branch rollouts, or standardization projects. Quantity, condition, testing requirements, and delivery schedule all affect the final price. ORM Systems can quote volume pricing for matched batches where consistent model and condition matter.
What warranty is available with CP-8841-K9 from ORM Systems?
CP-8841-K9 can be supplied with warranty coverage based on condition and order terms, with up to 3-year warranty options available on eligible hardware. Warranty details should be confirmed on the quote because coverage may differ for new, refurbished, and used units. Buyers should also confirm return terms and replacement handling.
Are refurbished CP-8841-K9 phones tested before dispatch?
Refurbished CP-8841-K9 phones should be tested before dispatch for power, display condition, keypad response, handset audio, speakerphone function, Ethernet connectivity, and basic registration readiness where applicable. Buyers should confirm whether accessories such as handsets, cords, stands, and power adapters are included, because accessory packs can differ between refurbished batches.
What certifications or compliance standards apply to CP-8841-K9?
CP-8841-K9 is a Cisco enterprise IP phone and should be checked against Cisco’s official compliance documentation for the target region. Important procurement checks include safety, electromagnetic compatibility, telecom, environmental, and Energy Star information where applicable. Buyers should request the exact compliance requirement before ordering phones for regulated deployment environments.
How is CP-8841-K9 configured for first use?
CP-8841-K9 is configured through the Cisco voice platform and supporting network services. Engineers typically connect the phone to a PoE access switch, place it in the correct voice VLAN, allow it to obtain network settings, download firmware or configuration, and register it to Cisco Unified Communications Manager with the assigned device profile.
Does CP-8841-K9 require a license?
CP-8841-K9 itself is hardware, but use on a Cisco calling platform normally requires the correct user, device, or collaboration licensing for that environment. License needs depend on the Cisco Unified Communications Manager, Business Edition, or wider collaboration subscription model in use. Buyers should confirm licensing separately from the phone hardware purchase.
What accessories or prerequisites are needed for CP-8841-K9?
CP-8841-K9 usually needs a handset, handset cord, desk stand, Ethernet cable, PoE switch port, and a supported Cisco call control environment. A local power cube is needed only where PoE is not available. Headsets, wall-mount kits, and spare cords should be selected separately when the deployment requires them.
Where can buyers purchase CP-8841-K9 in the UK?
Buyers can purchase CP-8841-K9 through ORM Systems for UK B2B IT hardware procurement. ORM Systems supports Cisco phone sourcing, refurbished and new condition requests, quantity-based pricing, and quote-led purchasing. Business buyers should provide target quantity, preferred condition, delivery postcode, and any accessory requirements for an accurate quote.
Does ORM Systems ship CP-8841-K9 internationally?
ORM Systems can support international enquiries for CP-8841-K9 depending on destination, export requirements, courier availability, and stock condition. International buyers should confirm delivery country, quantity, warranty expectations, and any required compliance documents before ordering. Shipping cost and lead time are best confirmed during the quotation process.