United States
Name:
FC-10-FG1HE-950-02-60
- Description:
- 5 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-100E
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- Brand:
- Fortinet
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3 Year Extended Warranty
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Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
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Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
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Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-FG1HE-950-02-60 Overview
FC-10-FG1HE-950-02-60-5 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-100E delivers an all-inclusive, subscription-based security solution engineered for the FortiGate 100E appliance. This robust offering falls under the security software category and features comprehensive threat protection — covering application control, intrusion prevention, antivirus, web filtering, and antispam — all backed by continuous 24x7 FortiCare support and advanced sandboxing via FortiSandbox Cloud.
Optimized for enterprise and business IT administration use, this product is distributed through email delivery as a digital license key and activated online. The protection package is designed exclusively for deployment on the FG-100E device, ensuring seamless integration and dedicated performance for SMBs and enterprises that demand reliable, long-term security coverage over a 5-year period.
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FC-10-FG1HE-950-02-60 Specifications
| Product Type | Software License |
| Software Category | Security |
| License Type | Subscription |
| License Duration | 5 Years |
| Use Case | Enterprise |
| User Count | N/A |
| Device Count | 1 Device |
| Platform Compatibility | N/A |
| Delivery Method | Email Delivery |
| Activation Type | Online Activation |
| Language Support | Multilingual |
| Bit Version | N/A |
| Cloud Integration | N/A |
| Software Format | Cloud-Based |
| Support Included | Yes |
| Product Name | FC-10-FG1HE-950-02-60-5 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-100E |
| License Key Included | Yes |
| ESD (Electronic Software Delivery) | Yes |
| Renewable | Yes |
| Compliance Certifications | N/A |
| Product Region | Global |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Bit Version | N/A | N/A | N/A | N/A | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Email Delivery | Digital Key | Email Delivery | Email Delivery | Email Delivery |
| Device Count | 1 Device | 1 Device | N/A | 1 Device | 1 Device |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Language Support | N/A | English | English | Multilingual | Multilingual |
| License Duration | Lifetime | N/A | 3 Years | 5 Years | 5 Years |
| License Key Included | Yes | Yes | Yes | Yes | Yes |
| License Type | Volume | Subscription | Subscription | Subscription | Subscription |
| Platform Compatibility | Android | Web-Based | N/A | N/A | N/A |
| Product Name | FTM-ELIC-5-FORTITOKENMOBILE SW 1TIME PW TOKENS | FC-10-00307-950-02-60-5 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-301E | FC-10-F200F-950-02-36-3 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-200F | FC-10-FG1HE-950-02-60-5 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-100E | FC-10-0500E-950-02-60-5 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-500E |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | No | Yes | Yes | Yes | Yes |
| Software Category | Security | Security | Security | Security | Security |
| Software Format | Downloadable | Cloud-Based | Cloud-Based | Cloud-Based | Downloadable |
| Support Included | Yes | Yes | Yes | Yes | Yes |
| Use Case | Enterprise | Enterprise | Enterprise | Enterprise | Enterprise |
| User Count | 1 User | N/A | N/A | N/A | N/A |
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Questions & Answers
Q
What does the 5-year Unified (UTM) Protection license include for FG-100E?
A
The 5-year UTM Protection license for FG-100E includes 24x7 FortiCare support, Application Control, Intrusion Prevention (IPS), Antivirus, Web Filtering, Antispam and FortiSandbox Cloud threat analysis.
Q
How do I activate my FC-10-FG1HE-950-02-60 license?
A
Log in to the Fortinet Support Portal, navigate to License Management, enter your SKU and activation key, then assign it to the target FG-100E appliance.
Q
What is included in FortiCare 24x7 support?
A
FortiCare 24x7 provides round-the-clock technical assistance, firmware updates, hardware replacement and global support for your FG-100E throughout the 5-year term.
Q
How does FortiSandbox Cloud enhance threat detection?
A
FortiSandbox Cloud executes suspicious files in a secure cloud environment to identify zero-day malware and deliver actionable threat intelligence to FG-100E.
Q
What are the benefits of Application Control on FG-100E?
A
Application Control on FG-100E identifies and manages over 3,000 applications, enforces usage policies and optimizes bandwidth to improve security and performance.
Q
How does the IPS feature protect my network?
A
The Intrusion Prevention System inspects network traffic against a library of exploit signatures and blocks malicious packets in real time on FG-100E.
Q
How does FortiGuard Antivirus work on FG-100E?
A
FortiGuard Antivirus uses signature-based, heuristic and cloud-assisted scanning to detect, quarantine and block malware at the network edge.
Q
How does Web Filtering improve my security posture?
A
Web Filtering enforces browsing policies by categorizing and blocking access to malicious or non-compliant websites using real-time URL databases.
Q
What protection does the Antispam service provide?
A
Antispam filters inbound and outbound email, blocking phishing, malware-laden messages and unsolicited mail before it reaches users.
Q
Can I renew the 5-year UTM Protection license?
A
Yes, you can renew or extend your UTM Protection license through your Fortinet channel partner or the Support Portal before the current term expires.
Q
Is it possible to upgrade the license term mid-cycle?
A
Yes, you can upgrade to a longer protection period by purchasing the term difference via your Fortinet reseller and applying the new license key.
Q
How do I check my license status?
A
Log in to the Fortinet Support Portal or the FG-100E GUI Dashboard’s License & Warranty section to view active UTM services and expiration dates.
Q
How do I manage UTM services centrally across multiple FG-100E devices?
A
Use FortiManager or FortiCloud to centrally configure, monitor and push UTM policies and updates to all FG-100E appliances from a single console.
Q
What is the support response time for critical (Severity 1) issues?
A
FortiCare 24x7 guarantees an initial response within 30 minutes for Severity 1 incidents during the 5-year coverage period.
Q
Does the license include FortiOS firmware upgrades and signature updates?
A
Yes, the 5-year UTM Protection license provides all FortiOS firmware upgrades and FortiGuard signature updates at no additional cost.
