Name:
FC-10-L200F-247-02-12
- Description:
- 1YR 24X7 FORTICARE CONTRACT FOR FORTIANALYZER-200F
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3 Year Extended Warranty
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
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30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
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FC-10-L200F-247-02-12 Overview
FC-10-L200F-247-02-12-1YR 24X7 FORTICARE CONTRACT FOR FORTIANALYZER-200F is a one-year subscription support contract designed for FortiAnalyzer-200F. This contract falls under the Security category and provides 24X7 vendor support, ensuring continuous protection and rapid issue resolution for enterprise-grade network management solutions. It is delivered as an electronic service with an email delivery method and does not require a separate activation process.
This support contract is ideal for businesses, enterprises, and IT administration that rely on robust security management. It is compatible with a web-based management interface, making it accessible across various platforms, and is distributed digitally via ESD. The offering is structured as a subscription license with a one-year duration, tailored for environments where continuous, expert support is critical.
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FC-10-L200F-247-02-12 Specifications
| Product Type | Software License |
| Software Category | Security |
| License Type | Subscription |
| License Duration | 1 Year |
| Use Case | Enterprise |
| User Count | N/A |
| Device Count | N/A |
| Platform Compatibility | Web-Based |
| Delivery Method | Email Delivery |
| Activation Type | Not Required |
| Language Support | Multilingual |
| Bit Version | N/A |
| Cloud Integration | N/A |
| Software Format | N/A |
| Support Included | Yes |
| Product Name | FC-10-L200F-247-02-12-1YR 24X7 FORTICARE CONTRACT FOR FORTIANALYZER-200F |
| License Key Included | No |
| ESD (Electronic Software Delivery) | Yes |
| Renewable | Yes |
| Compliance Certifications | N/A |
| Product Region | Global |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Activation Type | Online Activation | Online Activation | Online Activation | Not Required | Online Activation |
| Bit Version | N/A | N/A | N/A | N/A | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Digital Key | Digital Key | Digital Key | Email Delivery | Email Delivery |
| Device Count | N/A | 1 Device | N/A | N/A | 1 Device |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Language Support | English | Multilingual | English | Multilingual | English |
| License Duration | N/A | 3 Years | 1 Year | 1 Year | 3 Years |
| License Key Included | Yes | Yes | Yes | No | Yes |
| License Type | Subscription | Subscription | Subscription | Subscription | Subscription |
| Platform Compatibility | Web-Based | N/A | Cross-Platform | Web-Based | Web-Based |
| Product Name | FC-10-F6H0E-950-02-60-5YR UNIFIED UTM PROT 24X7 FC FILTER & ANTISPAM FORTISANDBOX CLD | FC-10-00119-950-02-36-3 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-101E | FC-10-01500-950-02-12-1YR UTM BNDL 24X7 FC PLUS NGFW FOR FORTIGATE-1500D | FC-10-L200F-247-02-12-1YR 24X7 FORTICARE CONTRACT FOR FORTIANALYZER-200F | FC-10-00208-950-02-36-3 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-201E |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | Yes | Yes | Yes | Yes | Yes |
| Software Category | Security | Security | Security | Security | Security |
| Software Format | Cloud-Based | Downloadable | Downloadable | N/A | Cloud-Based |
| Support Included | Yes | Yes | Yes | Yes | Yes |
| Use Case | Enterprise | Enterprise | Enterprise | Enterprise | Enterprise |
| User Count | N/A | N/A | N/A | N/A | N/A |
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Questions & Answers
Q
What does the 1YR 24x7 FortiCare contract for FortiAnalyzer-200F cover?
A
The contract provides 24x7 remote technical support, firmware updates, and expedited hardware replacement for your FortiAnalyzer-200F for one year.
Q
How do I activate my FC-10-L200F-247-02-12 FortiCare contract?
A
Log in to the FortiCare Support Portal, enter your contract SKU (FC-10-L200F-247-02-12) and serial number, then follow the guided activation steps.
Q
What is the guaranteed response time for support requests?
A
FortiCare 24x7 support guarantees a one-hour response time for Critical severity cases, ensuring minimal downtime.
Q
Does this contract include next-business-day hardware replacement?
A
Yes, the one-year contract includes next-business-day advance hardware replacement for eligible FortiAnalyzer-200F components.
Q
How can I request on-site service under my FortiCare contract?
A
Submit a service request via the FortiCare Support Portal or phone, and an authorized technician will be dispatched on-site per your coverage terms.
Q
Are firmware and software updates included?
A
All FortiAnalyzer-200F firmware and software updates released during your contract period are included at no extra cost.
Q
Can I upgrade to a higher service level during my contract term?
A
Yes, you may upgrade to a higher-tier FortiCare contract by contacting your Fortinet reseller; prorated charges will apply.
Q
How do I renew my FortiCare FC-10-L200F-247-02-12 contract?
A
Renewals can be processed through your Fortinet partner or directly in the FortiCare portal up to 90 days before expiration.
Q
Is phone support available with this contract?
A
Phone support is available 24x7 for all FortiCare-covered cases, ensuring immediate assistance for critical issues.
Q
Do I get access to the FortiCare Support Portal?
A
Yes, your contract grants full access to the FortiCare Support Portal for case management, downloads, and knowledge-base resources.
Q
Can I track my service tickets online?
A
You can monitor, update, and close your support tickets in real time through the FortiCare Support Portal dashboard.
Q
What prerequisites are required for FortiCare support?
A
You must have a valid contract SKU and registered device serial number; ensure your FortiAnalyzer-200F is properly installed and accessible.
Q
Is remote support available 24x7?
A
Yes, FortiCare provides continuous remote diagnostics and troubleshooting support 24 hours a day, seven days a week.
Q
How do I escalate an unresolved support issue?
A
Use the ‘Escalate Case’ option in the FortiCare Portal or call your regional support hotline to reach a senior engineer.
Q
Which regions are covered by this FortiCare contract?
A
This global contract covers all regions where Fortinet services are offered; check the Portal for specific local service-level variations.
Q
Who is eligible to purchase the FC-10-L200F-247-02-12 FortiCare contract?
A
Any official Fortinet customer with a registered FortiAnalyzer-200F appliance may purchase this one-year 24x7 support contract.