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FortiAnalyzer support ensured uninterrupted analytics operations.
FC-10-L300F-247-02-12
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1YR 24X7 FC FOR FORTIANALYZER-300F
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FC-10-L300F-247-02-12
- Description:
- 1YR 24X7 FC FOR FORTIANALYZER-300F
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-L300F-247-02-12 Overview
FC-10-L300F-247-02-12-1YR 24X7 FC FOR FORTIANALYZER-300F is a subscription-based support license designed specifically for FortiAnalyzer-300F appliances. It provides 24x7 technical support along with access to firmware and software updates, positioning itself as a key enabler in maintaining robust security analytics and network management for organizations.
Positioned within the security software category, this one-year subscription license is tailored for enterprise environments, ensuring seamless IT management and critical system uptime. Distributed via email delivery, the digital key activation process makes it ideal for businesses requiring reliable, rapid deployment and ongoing support on their FortiAnalyzer platforms.
FC-10-L300F-247-02-12 price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-L300F-247-02-12 for additional pricing. Browse the full Fortinet Ngfw Licenses series or explore all Fortinet products.
FC-10-L300F-247-02-12 Specifications
- Use Case
- Enterprise
- Product Type
- Software License
- User Count
- N/A
- Device Count
- N/A
- Platform Compatibility
- N/A
- Activation Type
- Online Activation
- Bit Version
- N/A
- Cloud Integration
- N/A
- License Key Included
- Yes
- ESD (Electronic Software Delivery)
- Yes
- Compliance Certifications
- N/A
- Product Region
- Global
- Language Support
- English
- Software Format
- Downloadable
- Support Included
- Yes
- Delivery Method
- Email Delivery
- Software Category
- Security
- License Type
- Subscription
- License Duration
- 1 Year
- Renewable
- Yes
- Product Name
- FC-10-L300F-247-02-12-1YR 24X7 FC FOR FORTIANALYZER-300F
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-L300F-247-02-12 |  FC-10-0060F-950-02-36 |  FC-10-0401E-950-02-60 |  FC-10-00307-950-02-36 |  FC-10-00208-950-02-60 | |
|---|---|---|---|---|---|
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Software Category | Security | Security | Security | Security | Security |
| License Type | Subscription | Subscription | Subscription | Subscription | Subscription |
| License Duration | 1 Year | 3 Years | 5 Years | 3 Years | N/A |
| Use Case | Enterprise | Business | Enterprise | Enterprise | Enterprise |
| User Count | N/A | N/A | Unlimited | Unlimited | N/A |
| Device Count | N/A | 1 Device | Unlimited | 1 Device | 1 Device |
| Platform Compatibility | N/A | N/A | Cross-Platform | Web-Based | Web-Based |
| Delivery Method | Email Delivery | Email Delivery | Digital Key | Email Delivery | Digital Key |
| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Language Support | English | English | English | English | English |
| Bit Version | N/A | N/A | N/A | N/A | 64-bit |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Software Format | Downloadable | N/A | Downloadable | Downloadable | Downloadable |
| Support Included | Yes | Yes | Yes | Yes | Yes |
| Product Name | FC-10-L300F-247-02-12-1YR 24X7 FC FOR FORTIANALYZER-300F | FC-10-0060F-950-02-36-3YR 24X7 UNIFIED UTM PROT FORTICARE + APP CTRL FORTIGATE-60F | FC-10-0401E-950-02-60-5YR 24X7 FORTIGATE-401E UNIFIED UTM PROT FC PLUS APP CONTROL | FC-10-00307-950-02-36-3 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-301E | FC-10-00208-950-02-60-5YR 24X7 UTM BNDL |
| License Key Included | Yes | Yes | Yes | Yes | Yes |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Renewable | Yes | Yes | Yes | Yes | Yes |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Product Region | Global | Global | Global | Global | Global |
Reviews & Ratings
C
Craig Wilson
4
Responsive 24x7 support when needed.
J
Jamie Douglas
5
Smooth renewal and activation process.
B
Barry King
5
Reliable logging and reporting uptime.
C
Colm Fraser
4
Essential for security monitoring.
Questions & Answers
What is FC-10-L300F-247-02-12 1YR 24x7 FortiCare for FortiAnalyzer-300F?
The FC-10-L300F-247-02-12 plan provides one year of 24x7 global FortiCare support, including remote technical assistance, firmware updates, and advanced hardware replacement for a single FortiAnalyzer-300F unit.
Which support services are included in this FortiCare plan?
This plan includes 24x7 phone and online technical support, firmware and security updates, hardware diagnostics, and advanced replacement for eligible FortiAnalyzer-300F components.
What are the hardware replacement service levels?
Advanced hardware replacement is guaranteed within 4 hours for critical components, subject to local depot availability and valid service coverage for your FortiAnalyzer-300F.
Does the plan cover firmware and software updates?
Yes. The plan provides unrestricted access to all FortiOS, FortiAnalyzer firmware updates, security patches, and new feature releases for the duration of the support term.
How do I activate my FortiCare support contract?
Register your FortiAnalyzer-300F serial number on the Fortinet Support portal and enter the service contract code provided at purchase to activate your 24x7 FortiCare coverage.
Can I renew this support contract after one year?
Yes. Renewals can be processed through your Fortinet reseller or the Fortinet Support portal prior to contract expiration to maintain uninterrupted 24x7 support.
Is it possible to upgrade to a higher FortiCare tier?
You can upgrade to Premium or Elite support tiers at any time by contacting your Fortinet sales representative; pro-rated charges apply based on remaining contract duration.
What geographic regions are covered by this plan?
This FortiCare plan offers global coverage with localized support in major regions including North America, EMEA, APAC, and LATAM, subject to Fortinet’s regional service capabilities.
Which FortiAnalyzer models are supported under this SKU?
The FC-10-L300F-247-02-12 SKU is specifically designed for FortiAnalyzer-300F appliances and is not compatible with other FortiAnalyzer models.
What is the guaranteed response time for critical issues?
Critical (Severity 1) issues receive an initial response within 15 minutes, with continuous escalation and resolution efforts until the issue is resolved or a workaround is provided.
Does the plan include 24x7 remote technical support?
Yes. You receive unlimited 24x7 remote support from certified Fortinet engineers for troubleshooting, configuration guidance, and best-practice recommendations.
How does this plan extend my original device warranty?
FortiCare extends the standard manufacturer’s warranty by one year, ensuring hardware coverage and support services for the full duration of the contract.
How can I purchase or order this FortiCare plan?
Contact an authorized Fortinet reseller or visit the Fortinet Quick Launch portal to select SKU FC-10-L300F-247-02-12 and complete your purchase online or via reseller.
What is the cancellation policy for this support contract?
Cancellations must be requested in writing within 30 days of purchase; pro-rated refunds may apply, subject to Fortinet’s standard FortiCare terms and conditions.
How do I contact FortiCare for support?
Log in to the Fortinet Support portal to submit tickets, or call the 24x7 FortiCare hotline listed on the portal for immediate assistance with your FortiAnalyzer-300F.