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FortiAnalyzer support contract ensures smooth logging and reporting operations.
FC-10-L300F-247-02-36
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FortiAnalyzer-300F 24x7 FortiCare Contract - 3 Year of FAZ-3...
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FC-10-L300F-247-02-36
- Description:
- FortiAnalyzer-300F 24x7 FortiCare Contract - 3 Year of FAZ-300F
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3 Year Extended Warranty
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FC-10-L300F-247-02-36 Overview
FC-10-L300F-247-02-36-FortiAnalyzer-300F 24x7 FortiCare Contract - 3 Year of FAZ-300F is a subscription-based service designed to provide continuous and proactive support for FortiAnalyzer 300F appliances. This contract falls under the Network Management category and is delivered via email with online activation, ensuring streamlined support and maintenance for enterprise environments.
Specifically tailored for IT administrators managing critical network security and event logging, this 3-year subscription contract offers digital delivery of technical support for FortiAnalyzer systems. It is compatible with the FortiAnalyzer ecosystem and accessed through web-based management interfaces, making it an ideal solution for enterprises requiring robust, round-the-clock service and performance optimization.
FC-10-L300F-247-02-36 price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-L300F-247-02-36 for additional pricing. Browse the full Fortinet Ngfw Licenses series or explore all Fortinet products.
FC-10-L300F-247-02-36 Specifications
- Use Case
- Enterprise
- Product Type
- Software License
- Software Category
- Network Management
- User Count
- N/A
- Device Count
- N/A
- Platform Compatibility
- N/A
- Activation Type
- Online Activation
- Bit Version
- N/A
- Cloud Integration
- N/A
- Software Format
- N/A
- ESD (Electronic Software Delivery)
- Yes
- Compliance Certifications
- N/A
- Product Region
- Global
- Language Support
- English
- License Key Included
- No
- Support Included
- Yes
- Delivery Method
- Email Delivery
- License Type
- Subscription
- Renewable
- Yes
- License Duration
- 3 Years
- Product Name
- FC-10-L300F-247-02-36-FortiAnalyzer-300F 24x7 FortiCare Contract - 3 Year of FAZ-300F
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-L300F-247-02-36 |  FC-10-0060E-950-02-60 |  FC-10-01500-950-02-36 |  FC-10-0400E-950-02-36 |  FC-10-01006-950-02-12 | |
|---|---|---|---|---|---|
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Software Category | Network Management | Security | Security | Security | Security |
| License Type | Subscription | Subscription | Subscription | Subscription | Subscription |
| License Duration | 3 Years | Lifetime | 3 Years | 3 Years | 1 Year |
| Use Case | Enterprise | Business | Enterprise | Enterprise | Enterprise |
| User Count | N/A | N/A | N/A | N/A | N/A |
| Device Count | N/A | 1 Device | N/A | 1 Device | 1 Device |
| Platform Compatibility | N/A | N/A | N/A | N/A | Web-Based |
| Delivery Method | Email Delivery | Email Delivery | Digital Key | Email Delivery | Digital Key |
| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Language Support | English | English | Multilingual | English | English |
| Bit Version | N/A | N/A | N/A | N/A | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Software Format | N/A | Downloadable | Downloadable | N/A | N/A |
| Support Included | Yes | Yes | Yes | Yes | Yes |
| Product Name | FC-10-L300F-247-02-36-FortiAnalyzer-300F 24x7 FortiCare Contract - 3 Year of FAZ-300F | FC-10-0060E-950-02-60-5 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-60E | FC-10-01500-950-02-36-3 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-1500D | FC-10-0400E-950-02-36-3 year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud) of FG-400E | FC-10-01006-950-02-12-1YR 24X7 UTM BNDL FOR FORTIGATE-1000D |
| License Key Included | No | Yes | Yes | Yes | Yes |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Renewable | Yes | Yes | Yes | Yes | Yes |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Product Region | Global | Global | Global | Global | Global |
Reviews & Ratings
S
Samuel Price
5
Reliable analytics uptime with responsive FortiCare support.
D
Dylan Harper
5
Three year coverage gave us long term peace of mind.
V
Victor Shaw
4
Performance remained stable even with heavy log volumes.
G
George Whitman
4
Essential service for compliance focused environments.
Questions & Answers
What does the FortiAnalyzer-300F 24x7 FortiCare Contract cover?
The contract provides continuous 24x7 global technical support, firmware and software updates, proactive diagnostics, and advanced hardware replacement for your FortiAnalyzer-300F appliance.
How long is the FortiCare contract valid?
This SKU delivers a three-year FortiCare service term, commencing on the contract activation date.
What support hours are included in the 24x7 FortiCare Contract?
FortiCare 24x7 ensures unlimited technical support and hardware replacement requests around the clock, every day of the year.
What hardware replacement service is provided under this contract?
You receive expedited advanced hardware replacement with next-business-day or four-hour rush options, depending on region and availability.
Are firmware and software updates included?
Yes. All FortiAnalyzer firmware, feature enhancements, and security updates are automatically provided at no extra charge during the contract term.
What is the guaranteed response time for support cases?
Critical cases (Severity 1) are targeted within 30 minutes, while lower-priority issues follow published SLA response intervals.
How do I open a FortiCare support case?
Initiate a case via the Fortinet Support Portal, by email, or by calling the regional support hotline, available 24x7 under this contract.
How do I activate my FortiCare-300F contract?
Log into the Fortinet Support Portal, navigate to Asset Registration, enter the contract serial number, and follow the activation prompts.
Can I renew the contract before it expires?
Yes. Renewals can be processed up to 90 days before expiration via your Fortinet reseller or the Support Portal to avoid any service gaps.
Which geographic regions are supported under this contract?
This global contract covers all Fortinet-supported regions, including Americas, EMEA, and APAC, subject to local service-level availability.
Does the contract include phone and email support?
Yes. It grants unlimited 24x7 phone, email, and web portal access to Fortinet’s Technical Assistance Center (TAC).
Are advanced RMA options available?
Advanced Replacement is standard; you may upgrade to 4-hour or even 2-hour RMA service in select regions for priority hardware dispatch.
What are the main benefits of choosing 24x7 FortiCare?
Continuous support, faster issue resolution, proactive diagnostics, and guaranteed hardware replacement minimize downtime and maintain security posture.
What exclusions apply to the FortiCare contract?
Exclusions include damage from unauthorized modifications, natural disasters, misuse, and consumable items like batteries beyond manufacturer-rated life.
How is the contract pricing determined?
Pricing is based on the device model, service level (24x7), and term length; contact your Fortinet reseller for a customized quote.
Can I upgrade or add services mid-term?
Yes. Additional services such as Enhanced RMA or Professional Services can be added at prorated rates via your Fortinet sales representative.