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FC-10-P0321-247-02-DD
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FortiAP-320C 24x7 FC Contract
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FC-10-P0321-247-02-DD
- Description:
- FortiAP-320C 24x7 FC Contract
- Rating:
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-P0321-247-02-DD Overview
FC-10-P0321-247-02-DD is a high-performance wireless access point engineered to deliver reliable Wi‑Fi 6 connectivity over dual frequency bands of 2.4GHz and 5GHz. Designed for enterprise and large office environments, it supports data rates up to 1Gbps while leveraging advanced MU‑MIMO and beamforming technologies to ensure robust, high-speed connectivity even in dense device scenarios.
This model offers flexible installation options including ceiling and wall mounts, making it suitable for both indoor and outdoor deployments in challenging environments. With secure communications featuring WPA2 and WPA3, comprehensive cloud management, and a streamlined design that supports efficient network scalability, FC-10-P0321-247-02-DD is ideal for organizations that demand reliable performance and seamless coverage.
FC-10-P0321-247-02-DD price is is available on request. Get immediate quote.
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FC-10-P0321-247-02-DD Specifications
- Product Type
- Wireless Access Point
- Wireless Type
- Access Point
- Wi-Fi Standard
- Wi-Fi 6
- Frequency Bands
- 2.4GHz / 5GHz
- Data Rate
- 1Gbps
- Max Range
- 100 meters
- Coverage Area
- 1500 square feet
- Connector Type
- RJ-45
- Antenna Type
- Omnidirectional
- Antenna Gain
- 5dBi
- MIMO Technology
- MU-MIMO
- Beamforming
- Yes
- Mounting Options
- Ceiling Mount / Wall Mount
- Power Supply
- PoE
- Mesh Networking
- No
- Ethernet Port
- 1x Gigabit
- Max Number of Devices Supported
- 64
- Protocols Supported
- 802.11a/b/g/n/ac/ax
- Management Features
- Cloud Management
- Security Features
- WPA2 / WPA3
- Compliance
- FCC / CE / RoHS
- Processor
- Quad-Core 1.2GHz
- Memory
- 2GB
- Outdoor Use
- Yes
- Product Name
- FC-10-P0321-247-02-DD Wireless Access Point
- Height
- 2 inches
- Width
- 8 inches
- Depth
- 8 inches
- Weight
- 1.5 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-P0321-247-02-DD |  FC-10-00056-108-02-DD |  FC-10-FW60J-301-02-DD |  FC-10-W061E-950-02-DD |  FC-10-FW60F-108-02-DD | |
|---|---|---|---|---|---|
| Antenna Gain | 5dBi | 5dBi | 5dBi | N/A | 5dBi |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Internal Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC, CE, RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | 1500 square feet | 5000 square feet | 2000 square feet | N/A | 1000 square feet |
| Data Rate | 1Gbps | 1Gbps | 2.5Gbps | 1Gbps | 2.5Gbps |
| Depth | 8 inches | 7.5 inches | 7.5 inches | N/A | 7 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz/5GHz | 2.4GHz / 5GHz |
| Height | 2 inches | 2.5 inches | 1.2 inches | N/A | 2.5 inches |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Management Features | Cloud Management | Cloud Management / SNMP | Cloud Management, SNMP | Cloud Management | Cloud Management / SNMP |
| Max Number of Devices Supported | 64 | 50 | 128 | N/A | 256 |
| Max Range | 100 meters | 100 meters | 100 meters | N/A | 100 meters |
| Memory | 2GB | 1GB | N/A | N/A | 2GB |
| Mesh Networking | No | No | No | No | Yes |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount |
| Outdoor Use | Yes | No | Yes | No | No |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | Quad-Core 1.2GHz | Quad-Core 1.2GHz | N/A | N/A | ARM Cortex-A53 1.2GHz |
| Product Name | FC-10-P0321-247-02-DD Wireless Access Point | FC-10-00056-108-02-DD Wireless Access Point | FC-10-FW60J-301-02-DD | FC-10-W061E-950-02-DD Wireless Access Point | FC-10-FW60F-108-02-DD |
| Product Type | Wireless Access Point | Wireless Product | Wireless Product | Wireless Access Point | Wireless Access Point |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X | WPA2, WPA3, 802.1X | WPA2/WPA3 | WPA3 / 802.1X / VPN |
| Weight | 1.5 lbs | 1.2 lbs | 1.3 lbs | N/A | 1.2 lbs |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Width | 8 inches | 7.5 inches | 9.8 inches | N/A | 7 inches |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
| Wi‑Fi Standard |
Reviews & Ratings
M
Martin Keane
5
Professional FortiCare assistance when needed.
N
Nigel Porter
5
Support coverage reduced operational risk.
O
Oscar Finley
5
Consistent and knowledgeable support experience.
P
Paul Redman
5
Good value for mission critical deployments.
Questions & Answers
What is the FortiAP-320C 24x7 FC Contract?
The FortiAP-320C 24x7 FC Contract is a FortiCare support agreement that delivers around-the-clock technical assistance, firmware updates, and advanced hardware replacement for your FortiAP-320C wireless access point.
Which services are included in the FortiAP-320C 24x7 FC Contract?
The contract includes 24x7 global technical support, next-business-day or expedited hardware replacement, firmware and software upgrades, and access to Fortinet’s online knowledge base.
How long is the standard contract term?
FortiAP-320C 24x7 FC Contracts are offered in one-, three-, or five-year terms to align with your network lifecycle requirements.
How can I renew my FortiAP-320C 24x7 FC Contract?
You can renew online via the Fortinet Partner Portal or by contacting your authorized Fortinet reseller prior to the contract’s expiration date to maintain uninterrupted coverage.
How do I register my FortiAP-320C device for the 24x7 FC Contract?
Register your FortiAP-320C in the FortiCare portal by entering its serial number, selecting the 24x7 FC Contract, and completing the registration form.
What support levels are offered under the FortiAP-320C 24x7 FC Contract?
The contract provides FortiCare 24x7 critical support, granting access to Level 1–3 engineers for incident triage, troubleshooting, and resolution at any hour.
What is the guaranteed response time for support requests?
FortiCare 24x7 guarantees an initial response within 15 minutes for critical issues and within one hour for high-severity cases.
How do I request advanced hardware replacement?
Submit a support case through the FortiCare portal or phone; upon case validation, Fortinet will dispatch a replacement FortiAP-320C with expedited shipping.
Are firmware updates included in the contract?
Yes. All major and minor firmware updates for FortiAP-320C are included, ensuring your device runs the latest secure and optimized releases.
Does the contract include software upgrades?
Yes. The contract covers full FortiOS feature upgrades and enhancements at no additional cost throughout the term.
Can I upgrade or downgrade my support level during the contract?
Yes. You can request support-level changes through your Fortinet sales representative; adjustments are prorated based on the remaining contract term.
Which geographic regions are supported under the 24x7 FC Contract?
FortiAP-320C 24x7 FC Contracts provide global coverage with regional support centers in the Americas, EMEA, and Asia-Pacific.
How do I open a FortiCare support ticket?
Log into the FortiCare portal, click “Create Case,” fill in the required fields, and submit your issue for immediate assistance.
Can I escalate my support case if needed?
Yes. Unresolved cases can be escalated to a Level 3 engineer or customer advisor by updating your FortiCare ticket or calling Fortinet support.
What are the key benefits of 24x7 coverage?
24x7 coverage ensures nonstop access to Fortinet experts, rapid issue resolution, proactive monitoring, and minimal network downtime.
How can I check the status of my FortiAP-320C contract?
View contract details and expiration dates by logging into the FortiCare portal and navigating to the Device & Contract dashboard.
Is remote troubleshooting included in the contract?
Yes. Certified Fortinet engineers provide remote diagnostics and troubleshooting to swiftly identify and resolve network issues.