United States
Name:
FC-10-PE224-247-02-DD
- Description:
- FortiAP-224E 24x7 FortiCare Contract
- Rating:
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- Availability:
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- Brand:
- Fortinet
- Condition:
- Warranty:
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3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
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Exclusive Bulk Discounts tailored to your order size
Priority Processing with a dedicated account manager
Fast Response: Get your custom quote within 5-10 minutes during business hours (Mon-Fri, 6:00 AM – 6:00 PM PST)
Holiday Bonus: Submissions on holidays receive priority handling the next business day
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-PE224-247-02-DD Overview
FC-10-PE224-247-02-DD is a high-performance wireless access point engineered to deliver seamless connectivity in both indoor and outdoor environments. It supports dual-band operation on the 2.4GHz and 5GHz frequency bands with Wi‑Fi 6 technology, offering data rates up to 2.5Gbps that are ideal for high-density networks and enterprise deployments.
This robust device features advanced connectivity options including MU‑MIMO and beamforming, ensuring reliable performance and extended range. Designed with versatile installation in mind, it can be mounted on ceilings, walls, or outdoors, making it perfect for large offices, outdoor wireless networks, and other challenging environments.
What is the price of FC-10-PE224-247-02-DD?
Pricing for FC-10-PE224-247-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-PE224-247-02-DD.
Explore more options from Wireless or explore other Fortinet products.
FC-10-PE224-247-02-DD Specifications
| Product Type | Wireless Access Point |
| Wireless Type | Access Point |
| Wi-Fi Standard | Wi-Fi 6 |
| Frequency Bands | 2.4GHz / 5GHz |
| Data Rate | 2.5Gbps |
| Max Range | 150 meters |
| Coverage Area | 2000 square feet |
| Connector Type | RJ-45 |
| Antenna Type | Omnidirectional |
| Antenna Gain | 8dBi |
| MIMO Technology | MU-MIMO |
| Beamforming | Yes |
| Mounting Options | Ceiling Mount / Wall Mount / Outdoor Mount |
| Power Supply | PoE |
| Mesh Networking | Yes |
| Ethernet Port | 1x Gigabit |
| Max Number Of Devices Supported | 128 |
| Protocols Supported | 802.11a/b/g/n/ac/ax |
| Management Features | Cloud Management / SNMP |
| Security Features | WPA2 / WPA3 |
| Compliance | FCC / CE / RoHS |
| Processor | Quad-Core 1.2GHz |
| Memory | 1GB |
| Outdoor Use | Yes |
| Product Name | FC-10-PE224-247-02-DD Wireless Access Point |
| Height | 4 inches |
| Width | 7 inches |
| Depth | 2 inches |
| Weight | 1.5 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Antenna Gain | N/A | 5dBi | 5dBi | 5dBi | 8dBi |
| Antenna Type | Internal Omnidirectional | Omnidirectional | Internal Omnidirectional | Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC, CE, RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | N/A | N/A | N/A | N/A | 2000 square feet |
| Data Rate | 1Gbps | 2.5Gbps | 2.5Gbps | 1Gbps | 2.5Gbps |
| Depth | N/A | N/A | N/A | N/A | 2 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz/5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | Dual-Band (2.4GHz & 5GHz) | 2.4GHz / 5GHz |
| Height | N/A | N/A | N/A | N/A | 4 inches |
| Management Features | Cloud Management | Cloud Management | Cloud Management / SNMP | Cloud Management, SNMP | Cloud Management / SNMP |
| Max Number of Devices Supported | N/A | N/A | N/A | N/A | 128 |
| Max Range | N/A | N/A | N/A | N/A | 150 meters |
| Memory | N/A | N/A | N/A | N/A | 1GB |
| Mesh Networking | No | Yes | Yes | No | Yes |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount / Outdoor Mount | Ceiling Mount / Wall Mount | Ceiling Mount, Wall Mount | Ceiling Mount / Wall Mount / Outdoor Mount |
| Outdoor Use | No | Yes | No | No | Yes |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | N/A | N/A | N/A | N/A | Quad-Core 1.2GHz |
| Product Name | FC-10-W061E-950-02-DD Wireless Access Point | FC-10-FW60F-288-02-DD | FC-10-00056-301-02-DD Enterprise Access Point | FC-10-FW60J-131-02-DD | FC-10-PE224-247-02-DD Wireless Access Point |
| Product Type | Wireless Access Point | Wireless Access Point | Wireless Product | Wireless Access Point | Wireless Access Point |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11ax / Ethernet | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2/WPA3 | WPA2 / WPA3 | WPA2 / WPA3 | WPA2, WPA3, 802.1X | WPA2 / WPA3 |
| Weight | N/A | N/A | N/A | N/A | 1.5 lbs |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Wi‑Fi Standard | - | - | - | - | - |
| Width | N/A | N/A | N/A | N/A | 7 inches |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
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Questions & Answers
Q
What is the FortiAP-224E 24x7 FortiCare Contract?
A
The FortiAP-224E 24x7 FortiCare Contract is an annual support subscription that delivers around-the-clock technical assistance, firmware upgrades, advanced hardware replacement, and proactive services for your FortiAP-224E access point.
Q
What support coverage does FortiCare 24x7 provide for FortiAP-224E?
A
FortiCare 24x7 provides 24/7 access to the Fortinet Technical Assistance Center (TAC), on-demand firmware and software updates, expedited RMA hardware replacement, and global support escalation.
Q
How do I activate my FortiAP-224E FortiCare Contract?
A
To activate your contract, register the FortiAP-224E serial number on the Fortinet Support Portal, then assign and authorize the 24x7 FortiCare service to your device through the portal dashboard.
Q
What are the response times under FortiCare 24x7?
A
Severity 1 issues receive an initial TAC response within four hours, Severity 2 within eight hours, and advanced hardware replacement is shipped next business day for qualifying failures.
Q
Does the contract include firmware and software updates?
A
Yes. The FortiAP-224E 24x7 FortiCare Contract includes all FortiOS firmware upgrades, critical and non-critical software patches, and feature releases at no additional charge.
Q
Is on-site hardware replacement included?
A
The contract offers advanced RMA hardware replacement with next-business-day delivery, but on-site technician dispatch may require an additional service upgrade.
Q
How can I submit a support ticket for my FortiAP-224E?
A
You can open a ticket via the Fortinet Support Portal, by emailing FortiCare@fortinet.com, or by calling your regional Fortinet TAC hotline listed on the Fortinet website.
Q
What support channels are available with FortiCare 24x7?
A
FortiCare 24x7 offers phone, email, web chat, and online portal access to the TAC, plus dedicated support engineers for critical escalations.
Q
Can I renew or extend my FortiAP-224E FortiCare Contract?
A
Yes. Contracts can be renewed or extended at any time through your Fortinet reseller or the Support Portal to avoid service lapses and maintain continuous coverage.
Q
Are there any prerequisites to purchase FortiCare 24x7?
A
You must have a valid FortiAP-224E serial number and a current FortiCare contract; new devices require initial registration and contract activation on the Support Portal.
Q
Does FortiCare cover shipping costs for replacement units?
A
Yes. FortiCare 24x7 includes prepaid shipping for advanced RMA hardware replacements to ensure minimal downtime and predictable costs.
Q
Will I receive advance hardware replacement under the contract?
A
FortiCare 24x7 provides advance shipment of replacement units upon TAC approval, reducing on-site outage and allowing you to swap devices immediately.
Q
Is 24x7 FortiCare available globally for FortiAP-224E?
A
FortiCare 24x7 is offered worldwide wherever Fortinet has authorized service partners; service levels may vary by region and local support infrastructure.
Q
How do I verify my FortiCare contract status?
A
Log in to the Fortinet Support Portal, navigate to the Contract Management section, and view active services and expiration dates linked to your FortiAP-224E serial number.
Q
What level of technical expertise is required to use FortiCare 24x7?
A
No specialized expertise is required—Fortinet TAC engineers guide you through diagnostics, configuration changes, and resolution steps to restore full operation.
Q
How do I escalate a critical issue fast?
A
If you face a Severity 1 outage, contact TAC by phone and request an urgent escalation; the incident will be prioritized with a dedicated engineer until resolution.
