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Hugh Reynolds
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24x7 FortiCare support delivered fast resolutions.
FC-10-PE223-247-02-DD
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FortiAP-223E 24x7 FortiCare Contract
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FC-10-PE223-247-02-DD
- Description:
- FortiAP-223E 24x7 FortiCare Contract
- Rating:
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-PE223-247-02-DD Overview
FC-10-PE223-247-02-DD is a cutting-edge access point engineered for high-speed and reliable wireless connectivity in enterprise and high-demand environments. It operates on dual frequency bands—2.4GHz and 5GHz—and adheres to the Wi‑Fi 6 standard, offering data rates up to 1Gbps while integrating advanced features such as MU‑MIMO and beamforming for enhanced performance and device management.
Designed with an omnidirectional antenna that delivers a 5dBi gain, FC-10-PE223-247-02-DD provides an extended maximum range of up to 150 meters under optimal indoor conditions. Its versatile installation options, including ceiling and wall mount, combined with a PoE power supply, make it an ideal solution for large offices, commercial spaces, and other networks requiring robust, high-performance wireless communication.
FC-10-PE223-247-02-DD price is is available on request. Get immediate quote.
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FC-10-PE223-247-02-DD Specifications
- Product Type
- Wireless Product
- Wireless Type
- Access Point
- Wi-Fi Standard
- Wi-Fi 6
- Frequency Bands
- 2.4GHz / 5GHz
- Data Rate
- 1Gbps
- Max Range
- 150 meters
- Coverage Area
- N/A
- Connector Type
- RJ-45
- Antenna Type
- Omnidirectional
- Antenna Gain
- 5dBi
- MIMO Technology
- MU-MIMO
- Beamforming
- Yes
- Mounting Options
- Ceiling Mount / Wall Mount
- Power Supply
- PoE
- Mesh Networking
- No
- Ethernet Port
- 1x Gigabit
- Max Number of Devices Supported
- N/A
- Protocols Supported
- 802.11ax / Ethernet
- Management Features
- Cloud Management
- Security Features
- WPA2 / WPA3
- Compliance
- FCC / CE / RoHS
- Processor
- N/A
- Memory
- N/A
- Outdoor Use
- No
- Product Name
- FC-10-PE223-247-02-DD
- Height
- N/A
- Width
- N/A
- Depth
- N/A
- Weight
- N/A
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-PE223-247-02-DD |  FC-10-00055-188-02-DD |  FC-10-00038-288-02-DD |  FC-10-W060E-900-02-DD |  FC-10-00038-179-02-DD | |
|---|---|---|---|---|---|
| Antenna Gain | 5dBi | 5dBi | N/A | 5dBi | 10dBi |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC, CE, RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | N/A | 1500 square feet | N/A | N/A | 2000 square feet |
| Data Rate | 1Gbps | 1Gbps | 2.5Gbps | 1Gbps | 2.5Gbps |
| Depth | N/A | 7 inches | N/A | 7.5 inches | 8 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz, 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Height | N/A | 3 inches | N/A | 1.5 inches | 1.5 inches |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Management Features | Cloud Management | Cloud Management, SNMP | Cloud Management / SNMP | Cloud Management | Cloud Management / SNMP |
| Max Number of Devices Supported | N/A | 100 | N/A | 200 | 256 |
| Max Range | 150 meters | 1500ft | N/A | 120 meters | 200 ft |
| Memory | N/A | 1GB | N/A | 1GB | 2GB |
| Mesh Networking | No | No | No | Yes | Yes |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount, Wall Mount | Ceiling Mount / Wall Mount | Wall Mount | Ceiling Mount / Wall Mount |
| Outdoor Use | No | No | No | No | No |
| Power Supply | PoE | PoE, AC Adapter | PoE | PoE | PoE |
| Processor | N/A | Quad-Core 1.2GHz | N/A | Quad-core 1.2 GHz | 1.2GHz Quad-Core |
| Product Name | FC-10-PE223-247-02-DD | FC-10-00055-188-02-DD Access Point | FC-10-00038-288-02-DD | FC-10-W060E-900-02-DD Wireless Access Point | FC-10-00038-179-02-DD Enterprise Wireless Access Point |
| Product Type | Wireless Product | Wireless Product | Wireless Access Point | Wireless Access Point | Wireless Product |
| Protocols Supported | 802.11ax / Ethernet | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 | WPA2, WPA3, 802.1X | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X |
| Weight | N/A | 1.5 lbs | N/A | 2.5 lbs | 1.2 lbs |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Width | N/A | 7 inches | N/A | 7.5 inches | 8 inches |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
| Wi‑Fi Standard |
Reviews & Ratings
O
Oscar Franklin
4
Professional and knowledgeable support staff.
M
Miles Thornton
5
Support coverage reduced operational risk.
G
Glen Howard
5
Consistent response times.
V
Victor Sloan
5
Good value support contract.
Questions & Answers
What is the FortiAP-223E 24x7 FortiCare Contract?
The FortiAP-223E 24x7 FortiCare Contract is a support agreement (SKU FC-10-PE223-247-02-DD) providing around-the-clock technical assistance, firmware updates, and expedited hardware replacement for your FortiAP-223E access point.
What technical services are included in the FortiAP-223E 24x7 FortiCare Contract?
The contract includes 24x7 phone and online technical support, unlimited firmware and software updates, configuration guidance, and next-business-day advanced hardware replacement for your FortiAP-223E.
How do I activate my FortiAP-223E 24x7 FortiCare Contract?
Activate your contract via the Fortinet Support Portal by entering SKU FC-10-PE223-247-02-DD and your FortiAP-223E serial number to register and initiate full support services.
What are the response times under the FortiAP-223E 24x7 FortiCare Contract?
FortiCare guarantees a 1-hour response for critical Severity 1 issues and a 4-hour response for high-severity cases, ensuring rapid engagement by certified Fortinet engineers.
Does the FortiAP-223E 24x7 FortiCare Contract include hardware replacement?
Yes. The contract covers advanced hardware replacement with next-business-day delivery for defective FortiAP-223E units, minimizing downtime and ensuring continuous network availability.
Can I renew my FortiAP-223E 24x7 FortiCare Contract?
Yes. Renew your FortiAP-223E 24x7 FortiCare Contract up to 60 days before expiration through the Fortinet Support Portal or your authorized Fortinet reseller.
Are firmware and software updates included in the FortiAP-223E 24x7 FortiCare Contract?
Yes. You receive all FortiAP-223E firmware upgrades, security patches, and software maintenance releases at no additional charge for the duration of your FortiCare term.
How do I request support under the FortiAP-223E 24x7 FortiCare Contract?
Submit a case via the Fortinet Support Portal or call the 24x7 global support hotline, referencing your contract SKU FC-10-PE223-247-02-DD and device serial number.
What Service Level Agreements (SLAs) apply to the FortiAP-223E 24x7 FortiCare Contract?
SLAs include a 1-hour initial response for Severity 1, a 4-hour response for Severity 2, and standard response times for lower severities, ensuring timely issue resolution.
Can I transfer my FortiAP-223E 24x7 FortiCare Contract to another location?
Yes. You can transfer the contract to a new site or device owner by updating the service details in the Fortinet Support Portal under your account.
Is remote troubleshooting included in the FortiAP-223E 24x7 FortiCare Contract?
Yes. Certified Fortinet engineers provide remote diagnostics, troubleshooting, and configuration assistance to resolve issues quickly without the need for on-site visits.
What exclusions apply to the FortiAP-223E 24x7 FortiCare Contract?
Excluded items include physical damage, misuse, unauthorized modifications, and third-party hardware; all other technical and hardware support for FortiAP-223E is covered.
How do I track the status of my FortiAP-223E support cases?
Log into the Fortinet Support Portal to view real-time case updates, resolution notes, and historical records for all your FortiCare support requests.
What are the key benefits of the FortiAP-223E 24x7 FortiCare Contract?
Benefits include guaranteed uptime, proactive firmware updates, 24x7 expert support, rapid hardware replacement, and reduced risk of network outages for your FortiAP-223E.
Can I upgrade the FortiAP-223E 24x7 FortiCare Contract for additional services?
Yes. You can upgrade to FortiCare Premium or Bundled Services for on-site support, advanced security services, and extended hardware coverage options.
How long is the FortiAP-223E 24x7 FortiCare Contract valid?
Contracts are available in 1-year, 3-year, and 5-year terms, allowing you to choose a duration that aligns with your organization’s budgeting and support requirements.
Does one FortiAP-223E 24x7 FortiCare Contract cover multiple devices?
No. Each contract covers a single FortiAP-223E unit. For multi-device deployments, purchase individual contracts for each access point to ensure complete coverage.