United States
Q
What is a Fortinet FortiAP Wireless Access Point?
A
Fortinet FortiAP is a secure, high-performance wireless access point that integrates with Fortinet’s Security Fabric to deliver reliable Wi-Fi connectivity and advanced threat protection for enterprise and small-to-medium networks.
Q
How does FortiAP integrate with FortiGate Security Fabric?
A
FortiAP connects directly to FortiGate firewalls via CAPWAP or SNMP, enabling unified policy enforcement, real-time threat intelligence sharing, and single-pane-of-glass management across wired and wireless networks.
Q
Which Wi-Fi standards are supported by FortiAP?
A
FortiAP models support IEEE 802.11a/b/g/n/ac/ax standards with dual-radio capability, offering concurrent 2.4 GHz and 5 GHz operation for maximum throughput and device density.
Q
What security features does FortiAP offer?
A
FortiAP provides integrated wireless intrusion prevention (WIPS), rogue-AP detection, secure guest onboarding, WPA3 encryption, and seamless integration with FortiGuard threat intelligence for real-time protection.
Q
What deployment modes does FortiAP support?
A
FortiAP supports standalone, controller-based (via FortiGate), cloud-managed (FortiCloud), and mesh deployment modes to meet diverse network scale and management requirements.
Q
How is initial configuration of FortiAP done?
A
Initial setup is performed via the FortiGate GUI, FortiCloud portal, or local web UI—simply connect the AP, power it on, discover it in your management interface, and apply predefined SSIDs and security policies.
Q
How can I manage multiple FortiAP devices centrally?
A
You can centrally manage FortiAPs through FortiGate controllers or the FortiCloud management platform, leveraging templates, automatic firmware updates, and real-time monitoring dashboards.
Q
What Power over Ethernet (PoE) options are available for FortiAP?
A
FortiAP supports IEEE 802.3af (PoE) and 802.3at (PoE+), with higher-power models also compatible with 802.3bt to power built-in radios and external IoT devices over a single Ethernet cable.
Q
How does FortiAP handle guest network access?
A
FortiAP offers captive portal functionality, customizable guest landing pages, voucher or social-login authentication, and bandwidth control policies to securely onboard and manage guest users.
Q
How do I scale wireless coverage with FortiAP?
A
Scale coverage by deploying additional FortiAPs in controller- or cloud-managed modes, using RF planning tools in FortiPlanner, and enabling mesh networking for locations where cabling is impractical.
Q
Does FortiAP support mesh networking?
A
Yes, FortiAP supports self-healing wireless mesh to extend connectivity without new cabling. Mesh links automatically reroute traffic to maintain optimal coverage and resilience.
Q
How do I update FortiAP firmware?
A
Firmware updates are delivered through FortiGate or FortiCloud. Administrators can schedule staged rollouts, preview release notes, and monitor update status from the management console.
Q
What licensing is required for FortiAP?
A
FortiAP requires a valid FortiCloud or FortiGate license. FortiCloud licenses cover cloud management, analytics, and FortiGuard services, while FortiGate licenses include controller management and security subscriptions.
Q
What performance can I expect from FortiAP?
A
Performance varies by model, but FortiAP-ax series delivers up to 5 Gbps aggregate throughput, over 4× the capacity of Wi-Fi 5, supporting high-density environments and bandwidth-intensive applications.
Q
How do I troubleshoot common FortiAP connectivity issues?
A
Use the FortiGate’s wireless controller dashboard for real-time RF metrics, run built-in diagnostics like echo tests and spectrum analysis, and verify SSID, VLAN, and firmware compatibility.
Q
What warranty and support options are available for FortiAP?
A
FortiAP comes with a one-year limited hardware warranty. FortiCare support plans offer extended hardware coverage, 24×7 technical support, firmware upgrades, and expedited RMA services.
