United States
Name:
FC-10-P423E-247-02-DD
- Description:
- FortiAP-423E 24x7 FortiCare Contract
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- Brand:
- Fortinet
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- Warranty:
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3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
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Request a quote below - Get Exclusive Pricing and Support.
Exclusive Bulk Discounts tailored to your order size
Priority Processing with a dedicated account manager
Fast Response: Get your custom quote within 5-10 minutes during business hours (Mon-Fri, 6:00 AM – 6:00 PM PST)
Holiday Bonus: Submissions on holidays receive priority handling the next business day
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-P423E-247-02-DD Overview
FC-10-P423E-247-02-DD is a high-performance wireless access point engineered to deliver reliable connectivity using the latest Wi‑Fi 6 standard across both 2.4GHz and 5GHz frequency bands. It supports data speeds up to 2.5Gbps with advanced features such as MU-MIMO and beamforming for optimized multi-device performance, ensuring robust network operation in high-density environments.
Designed with flexible installation in mind, FC-10-P423E-247-02-DD offers a range of mounting options including ceiling and wall mounts, making it ideal for modern office settings, large homes, and small data centers. Its integrated omnidirectional antennas with a 5dBi gain provide extensive indoor coverage, while industry-standard security and management features deliver a secure, scalable, and easy-to-deploy solution.
What is the price of FC-10-P423E-247-02-DD?
Pricing for FC-10-P423E-247-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-P423E-247-02-DD.
Explore more options from Wireless or explore other Fortinet products.
FC-10-P423E-247-02-DD Specifications
| Product Type | Wireless Product |
| Wireless Type | Access Point |
| Wi-Fi Standard | Wi-Fi 6 |
| Frequency Bands | 2.4GHz / 5GHz |
| Data Rate | 2.5Gbps |
| Max Range | 100 meters / 328 feet |
| Coverage Area | 1500 square feet |
| Connector Type | RJ-45 |
| Antenna Type | Omnidirectional |
| Antenna Gain | 5dBi |
| MIMO Technology | MU-MIMO |
| Beamforming | Yes |
| Mounting Options | Ceiling Mount / Wall Mount |
| Power Supply | PoE |
| Mesh Networking | No |
| Ethernet Port | 1x Gigabit |
| Max Number Of Devices Supported | 200 |
| Protocols Supported | 802.11a/b/g/n/ac/ax |
| Management Features | Cloud Management / On-Premises |
| Security Features | WPA2 / WPA3 / 802.1X |
| Compliance | FCC / CE / RoHS |
| Processor | Quad-Core 1.2GHz |
| Memory | 1GB |
| Outdoor Use | No |
| Product Name | FC-10-P423E-247-02-DD Wireless Access Point |
| Height | 1.5 inches |
| Width | 9.5 inches |
| Depth | 9.5 inches |
| Weight | 1.2 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Antenna Gain | 5dBi | 5dBi | 8dBi | 5dBi | 5dBi |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC, CE, RoHS | FCC, CE, RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | N/A | 5000 square feet | 1000 square feet | 2000 square feet | 1500 square feet |
| Data Rate | 1Gbps | 2.5Gbps | 1Gbps | 2.5Gbps | 2.5Gbps |
| Depth | N/A | 8 inches | 8 inches | 6.8 inches | 9.5 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz, 5GHz | 2.4GHz, 5GHz, 6GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Height | N/A | 2 inches | 4 inches | 1.2 inches | 1.5 inches |
| Management Features | Cloud Management / On-Premises / SNMP | Cloud Management, SNMP | Cloud Management, SNMP | Cloud Management | Cloud Management / On-Premises |
| Max Number of Devices Supported | N/A | 128 | N/A | 128 | 200 |
| Max Range | N/A | 100 meters | 100 meters | 150 meters | 100 meters / 328 feet |
| Memory | N/A | 1GB | 1GB | 1GB | 1GB |
| Mesh Networking | No | Yes | No | No | No |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount, Wall Mount | Ceiling Mount, Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount |
| Outdoor Use | No | Yes | Yes | No | No |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | N/A | Quad-core 1.2GHz | Quad-Core 1.2GHz | Quad-Core 1.2GHz | Quad-Core 1.2GHz |
| Product Name | FC-10-FW60F-289-02-DD | FWF-30E-BDL-900-DD | FC-10-W060E-100-02-DD Wireless Access Point | FWF-60E-DSL-BDL-988-DD | FC-10-P423E-247-02-DD Wireless Access Point |
| Product Type | Wireless Access Point | Wireless Product | Wireless Access Point | Access Point | Wireless Product |
| Protocols Supported | 802.11ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 | WPA2, WPA3, 802.1X | WPA2, WPA3, 802.1X | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X |
| Weight | N/A | 1.5 lbs | 2 lbs | 1.5 lbs | 1.2 lbs |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6E | Wi-Fi 6 | Wi-Fi 6 |
| Wi‑Fi Standard | - | - | - | - | - |
| Width | N/A | 8 inches | 8 inches | 6.8 inches | 9.5 inches |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
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Questions & Answers
Q
What is the FortiAP-423E 24x7 FortiCare Contract?
A
The FortiAP-423E 24x7 FortiCare Contract is a subscription service providing around-the-clock technical support, firmware upgrades, and expedited hardware replacement for your FortiAP-423E access point.
Q
Which support services are included in the 24x7 FortiCare Contract?
A
The contract includes 24x7 phone and online technical support, firmware and security updates, hardware repair or replacement, and access to the Fortinet customer support portal.
Q
What response times does the 24x7 FortiCare Contract guarantee?
A
The contract guarantees a 1-hour response time for critical issues (Severity 1) and timely responses for lower-severity cases, ensuring rapid resolution at any time.
Q
Does the contract cover hardware replacement for my FortiAP-423E?
A
Yes, the contract includes advanced hardware replacement for defective FortiAP-423E units, shipped within 24 hours upon fault verification.
Q
Are firmware and security updates included?
A
Yes, the contract provides all FortiOS firmware upgrades, security patches, and feature enhancements at no additional cost during the subscription term.
Q
How do I activate my FortiAP-423E 24x7 FortiCare Contract?
A
To activate your contract, register your FortiAP-423E serial number on the Fortinet support portal and apply the provided activation key under your account settings.
Q
What is the standard contract term for FortiCare 24x7?
A
The standard contract term is 1 year, with options to extend for up to 5 years in total at the time of initial purchase or renewal.
Q
Can I renew my FortiCare contract before it expires?
A
Yes, you can renew up to 90 days in advance through your Fortinet partner or the support portal to maintain continuous coverage.
Q
How much does the FortiAP-423E 24x7 FortiCare Contract cost?
A
Pricing varies by region and term length; contact an authorized Fortinet reseller for a customized quote based on your deployment size and renewal options.
Q
How do I submit a support request under this contract?
A
Log in to the Fortinet support portal, click “Create Case,” select your service contract, and provide device details and issue description for immediate assistance.
Q
Which support channels are available 24x7?
A
You have access to phone, email, and web-based ticketing for 24x7 expert support, with live chat available during business hours in most regions.
Q
Is on-site support included in the FortiCare contract?
A
On-site support is available as an optional add-on; the standard contract provides next-business-day hardware replacement but remote resolution for most issues.
Q
Can I upgrade my FortiCare contract mid-term?
A
Yes, you can upgrade service levels or add-on options at any time; pricing will be prorated for the remaining term of your existing contract.
Q
Which geographic regions are supported by the 24x7 FortiCare Contract?
A
FortiCare 24x7 offers global coverage; regional support availability and on-site services may vary by location—verify with your local Fortinet partner.
Q
What is the cancellation policy for the FortiCare contract?
A
Cancellations within 30 days of activation are eligible for a full refund; after 30 days, contracts are non-refundable but can be transferred to another eligible device.
Q
Does Fortinet offer service credits for missed SLAs?
A
Yes, if guaranteed response or replacement SLAs are not met, eligible customers may receive service credits as outlined in the FortiCare Service Level Agreement.
