United States$5,000,000+
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Kevin Richardson
5
24x7 FortiCare support for access points was responsive.
FC-10-P421E-247-02-DD
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FortiAP-421E 24x7 FortiCare Contract
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FC-10-P421E-247-02-DD
- Description:
- FortiAP-421E 24x7 FortiCare Contract
- Rating:
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-P421E-247-02-DD Overview
FC-10-P421E-247-02-DD is a high-performance wireless access point engineered to deliver seamless connectivity with advanced network capabilities. It operates on dual frequency bands—2.4GHz and 5GHz—while harnessing the power of the Wi-Fi 6 standard to achieve ultra-fast data rates of up to 1Gbps. Key connectivity features such as MU-MIMO and beamforming ensure reliable, efficient transmissions in environments where network demands are high.
Designed for modern enterprise deployments, large offices, and high-density indoor environments, FC-10-P421E-247-02-DD offers flexible installation options including ceiling and wall mounting. With a PoE power supply and an integrated omnidirectional antenna featuring a 5dBi gain, this access point provides extended indoor coverage of approximately 1,000 square feet, making it an ideal solution for resilient, high-capacity wireless networks.
FC-10-P421E-247-02-DD price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-P421E-247-02-DD for additional pricing. Browse the full Fortinet Access Points Fortiap-421E series or explore all Fortinet products.
FC-10-P421E-247-02-DD Specifications
- Product Type
- Wireless Product
- Wireless Type
- Access Point
- Wi-Fi Standard
- Wi-Fi 6
- Frequency Bands
- 2.4GHz / 5GHz
- Data Rate
- 1Gbps
- Max Range
- 200 feet
- Coverage Area
- 1,000 square feet
- Connector Type
- RJ-45
- Antenna Type
- Omnidirectional
- Antenna Gain
- 5dBi
- MIMO Technology
- MU-MIMO
- Beamforming
- Yes
- Mounting Options
- Ceiling Mount / Wall Mount
- Power Supply
- PoE
- Mesh Networking
- No
- Ethernet Port
- 1x Gigabit
- Max Number of Devices Supported
- N/A
- Protocols Supported
- 802.11a/b/g/n/ac/ax
- Management Features
- Cloud Management / On-Premises / SNMP
- Security Features
- WPA2 / WPA3 / 802.1X / VPN
- Compliance
- FCC / CE / RoHS
- Processor
- N/A
- Memory
- N/A
- Outdoor Use
- No
- Product Name
- FC-10-P421E-247-02-DD
- Height
- N/A
- Width
- N/A
- Depth
- N/A
- Weight
- N/A
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-P421E-247-02-DD |  FAP-421E | |
|---|---|---|
| Antenna Gain | 5dBi | 5dBi |
| Antenna Type | Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 |
| Coverage Area | 1,000 square feet | 1500 square feet |
| Data Rate | 1Gbps | 2.5Gbps |
| Depth | N/A | 7.3 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Height | N/A | 2.2 inches |
| MIMO Technology | MU-MIMO | MU-MIMO |
| Management Features | Cloud Management / On-Premises / SNMP | Cloud Management |
| Max Number of Devices Supported | N/A | 200 |
| Max Range | 200 feet | 100 meters |
| Memory | N/A | 1GB |
| Mesh Networking | No | No |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount / Outdoor Mount |
| Outdoor Use | No | Yes |
| Power Supply | PoE | PoE |
| Processor | N/A | Quad-Core 1.2GHz |
| Product Name | FC-10-P421E-247-02-DD | FAP-421E Wireless Access Point |
| Product Type | Wireless Product | Wireless Product |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 / 802.1X / VPN | WPA2 / WPA3 / 802.1X / VPN |
| Weight | N/A | 1.5 lbs |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 |
| Width | N/A | 8.5 inches |
| Wireless Type | Access Point | Access Point |
| Wi‑Fi Standard |
Reviews & Ratings
L
Lawrence King
5
Support team resolved issues efficiently.
M
Martin Evans
4
Good coverage for enterprise WiFi deployments.
N
Neil Robertson
5
Professional and reliable support experience.
O
Oliver Scott
5
Worth having for business critical wireless networks.
Questions & Answers
What is the FortiAP-421E 24x7 FortiCare Contract (SKU: FC-10-P421E-247-02-DD)?
The FortiAP-421E 24x7 FortiCare Contract is a two-year support agreement that provides around-the-clock hardware replacement, firmware updates, and technical assistance for your FortiAP-421E access points.
Which services are included in SKU: FC-10-P421E-247-02-DD?
This SKU includes 24x7 global technical support, next-business-day advance hardware replacement, all FortiOS firmware upgrades, and access to Fortinet’s online support portal.
How do I register my FortiCare contract for FortiAP-421E?
Log in to the Fortinet Customer Service & Support portal, locate “Contract Registration,” enter your FortiAP-421E serial number and SKU FC-10-P421E-247-02-DD, then submit to activate coverage.
What is the hardware replacement policy under this contract?
FortiCare 24x7 provides next-business-day advance hardware replacement for defective FortiAP-421E units, ensuring minimal network downtime.
Are firmware and software updates included?
Yes, you receive all FortiOS and firmware updates—major releases, minor patches, and security hotfixes—throughout the two-year contract term.
What is the guaranteed response time for critical issues?
For severity-1 (critical) issues, FortiCare 24x7 guarantees a one-hour initial response from our support engineers, 24 hours a day, 7 days a week.
How do I open a support case for my FortiAP-421E?
Access the Fortinet support portal, click “Create a Ticket,” select FortiAP-421E, describe your issue, and submit. Alternatively, call the 24x7 support hotline.
Can I renew or extend my FortiCare 24x7 contract?
Yes, you can request renewal up to 90 days before expiration through your Fortinet reseller or via the Fortinet Customer Service & Support portal.
Is phone support available under this contract?
Yes, the FortiCare 24x7 contract includes 24x7 global phone support in multiple regions and languages for urgent technical assistance.
Does FortiCare 24x7 support include advance threat signature updates?
Yes, the contract provides continuous delivery of threat signature, antivirus, IPS, and application control updates for FortiAP-421E.
Can I upgrade from FortiCare 24x7 to a higher support tier?
You can upgrade to Premium or Platinum Support tiers at any time by contacting your Fortinet sales representative or authorized reseller.
How do I check my FortiCare contract status and expiration date?
Log in to the Fortinet support portal, navigate to “My Contracts,” and view details for SKU FC-10-P421E-247-02-DD, including current status and end date.
Are replacement parts genuine Fortinet components?
All hardware replacements under FortiCare 24x7 use factory-certified, genuine Fortinet parts to maintain product integrity and performance.
What payment methods are accepted for the contract?
Fortinet accepts credit cards, wire transfers, and purchase orders (POs) for FortiCare 24x7 contracts, subject to regional payment policies.
How soon does coverage begin after registration?
Coverage takes effect immediately upon successful registration in the support portal or, at the latest, by the next business day.