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Henry Lawson
5
24x7 FortiCare support delivered quick resolutions.
FC-10-PE222-247-02-DD
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FortiAP-222E 24x7 FortiCare Contract
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FC-10-PE222-247-02-DD
- Description:
- FortiAP-222E 24x7 FortiCare Contract
- Rating:
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-PE222-247-02-DD Overview
FC-10-PE222-247-02-DD is a high-performance wireless access point engineered for demanding networking environments. This advanced product supports dual-band operation at 2.4GHz and 5GHz, utilizes the latest Wi‑Fi 6 standard, and delivers data rates of up to 2.5Gbps. Its cutting-edge design integrates essential connectivity features such as MU‑MIMO and beamforming, ensuring a stable and high-speed wireless experience for both indoor and outdoor deployments.
FC-10-PE222-247-02-DD comes with omnidirectional antennas boasting a 5dBi gain, which, in combination with versatile mounting options like ceiling, wall, and outdoor mounts, makes it ideal for large offices, smart city infrastructure, and extensive outdoor wireless networks. With integrated PoE power supply support and robust security protocols including WPA2, WPA3, and 802.1X, this product offers a secure, scalable, and reliable solution for modern network demands.
FC-10-PE222-247-02-DD price is is available on request. Get immediate quote.
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FC-10-PE222-247-02-DD Specifications
- Product Type
- Wireless Access Point
- Wireless Type
- Access Point
- Wi-Fi Standard
- Wi-Fi 6
- Frequency Bands
- 2.4GHz / 5GHz
- Data Rate
- 2.5Gbps
- Max Range
- N/A
- Coverage Area
- N/A
- Connector Type
- RJ-45
- Antenna Type
- Omnidirectional
- Antenna Gain
- 5dBi
- MIMO Technology
- MU-MIMO
- Beamforming
- Yes
- Mounting Options
- Ceiling Mount / Wall Mount / Outdoor Mount
- Power Supply
- PoE
- Mesh Networking
- No
- Ethernet Port
- 1x Gigabit
- Max Number of Devices Supported
- N/A
- Protocols Supported
- 802.11a/b/g/n/ac/ax
- Management Features
- Cloud Management
- Security Features
- WPA2 / WPA3 / 802.1X
- Compliance
- FCC / CE / RoHS
- Processor
- N/A
- Memory
- N/A
- Outdoor Use
- Yes
- Product Name
- FC-10-PE222-247-02-DD
- Height
- N/A
- Width
- N/A
- Depth
- N/A
- Weight
- N/A
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-PE222-247-02-DD |  FC-10-W060E-900-02-DD |  FWF-61E-BDL-900-DD |  FC-10-W060E-212-02-DD |  FC-10-W060E-211-02-DD | |
|---|---|---|---|---|---|
| Antenna Gain | 5dBi | 5dBi | 5dBi | 5dBi | 5dBi |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC, CE, RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | N/A | N/A | 3000 square feet | 1000 square feet | N/A |
| Data Rate | 2.5Gbps | 1Gbps | 2.5Gbps | 1Gbps | 1Gbps |
| Depth | N/A | 7.5 inches | 8 inches | 7 inches | N/A |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz, 5GHz | 2.4GHz / 5GHz |
| Height | N/A | 1.5 inches | 2 inches | 4 inches | N/A |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Management Features | Cloud Management | Cloud Management | Cloud Management / On-Premises | Cloud Management, SNMP | Cloud Management / SNMP |
| Max Number of Devices Supported | N/A | 200 | 250 | 50 | N/A |
| Max Range | N/A | 120 meters | 150 meters | 100 meters | N/A |
| Memory | N/A | 1GB | 1GB | 512MB | N/A |
| Mesh Networking | No | Yes | No | No | No |
| Mounting Options | Ceiling Mount / Wall Mount / Outdoor Mount | Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount, Wall Mount | Ceiling Mount / Wall Mount / Outdoor Mount |
| Outdoor Use | Yes | No | No | No | Yes |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | N/A | Quad-core 1.2 GHz | Quad-Core 1.2GHz | Dual-core 1.2GHz | N/A |
| Product Name | FC-10-PE222-247-02-DD | FC-10-W060E-900-02-DD Wireless Access Point | FWF-61E-BDL-900-DD Wireless Access Point | FC-10-W060E-212-02-DD | FC-10-W060E-211-02-DD |
| Product Type | Wireless Access Point | Wireless Access Point | Access Point | Access Point | Wireless Access Point |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X | WPA2, WPA3, 802.1X | WPA2 / WPA3 / 802.1X |
| Weight | N/A | 2.5 lbs | 2 lbs | 1.5 lbs | N/A |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Width | N/A | 7.5 inches | 8 inches | 7 inches | N/A |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
| Wi‑Fi Standard |
Reviews & Ratings
M
Mark Spencer
5
Professional and knowledgeable support staff.
P
Paul Whitman
4
Reliable coverage for wireless infrastructure.
V
Victor Shaw
4
Support experience was consistent.
O
Oliver Finch
5
Good value support contract.
Questions & Answers
What does the FortiAP-222E 24x7 FortiCare Contract include?
The contract provides 24x7 technical support, advanced hardware replacement, firmware updates and access to Fortinet’s knowledge base for FortiAP-222E devices.
How do I order the FortiAP-222E 24x7 FortiCare Contract?
Contact a certified Fortinet partner or reseller with your FortiAP-222E serial number to purchase the contract and receive a licensing key.
What is the support coverage of this contract?
You receive global 24x7 phone, email and web support for troubleshooting, configuration assistance and software issues on your FortiAP-222E.
What are the Service Level Agreements (SLAs) for support?
FortiCare 24x7 guarantees a 1-hour response for critical issues, 4-hour response for high-priority tickets and next-business-day hardware replacement.
How does hardware replacement work under the contract?
Advanced replacement parts are shipped via expedited courier with next-business-day or 4-hour on-site options depending on your location.
Are firmware and software updates included?
Yes, the contract grants unlimited access to all FortiAP-222E firmware updates, patches and new feature releases during the contract term.
Can I escalate support issues under this contract?
You can escalate persistent or complex issues through Fortinet’s escalation matrix to senior engineers and product specialists.
Which FortiAP models are covered by this contract?
This SKU covers only the FortiAP-222E access point; other FortiAP models require their respective FortiCare contracts.
What is the contract term and how do I renew?
The standard term is one year, renewable annually via your Fortinet partner or directly through the FortiCare portal before expiration.
Is remote configuration assistance included?
Yes, FortiCare 24x7 includes remote configuration guidance, best-practice recommendations and troubleshooting over secure channels.
How quickly will I receive replacement hardware?
Replacement hardware ships next-business-day in most regions, with 4-hour on-site delivery available in select locations.
What are the benefits of 24x7 FortiCare compared to standard support?
FortiCare 24x7 offers around-the-clock response, accelerated SLAs and priority access to senior-level engineers for critical incidents.
Are security patches and vulnerability fixes provided?
Yes, you receive all security patches, vulnerability fixes and firmware upgrades as soon as Fortinet releases them.
How can I check my FortiCare contract status?
Log in to the FortiCare portal with your credentials to view contract details, expiration dates and support case history.
What prerequisites are required to activate the contract?
You must register your FortiAP-222E serial number on FortiCare, assign the support license to your account and ensure the device is reachable via FortiCloud.