United States$5,000,000+
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E
Evan Porter
5
4-hour onsite RMA response was impressive.
FC-10-W060E-212-02-DD
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FortiWiFi-60E, 4-Hour Hardware and Onsite Engineer Premium...
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FC-10-W060E-212-02-DD
- Description:
- FortiWiFi-60E, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-W060E-212-02-DD Overview
FC-10-W060E-212-02-DD is a high-performance wireless Access Point designed to provide robust connectivity and reliable networking for modern environments. This device operates on dual frequency bands of 2.4GHz and 5GHz, leveraging Wi‑Fi 6 technology to deliver efficient data rates up to 1Gbps and advanced connectivity features such as MU‑MIMO and beamforming. Its omnidirectional antenna with 5dBi gain ensures a broad indoor coverage area of approximately 1,000 square feet, making it an ideal solution for large offices, retail spaces, and densely populated environments.
Engineered for versatile installation, the FC-10-W060E-212-02-DD supports both ceiling and wall mounts and includes PoE connectivity for flexible deployment options. Additional features include cloud management support, SNMP for streamlined administration, and comprehensive security protocols including WPA2, WPA3, and 802.1X. With its sleek design, compact dimensions, and lightweight construction, this access point is ideal for users seeking a reliable and high-speed wireless solution that seamlessly integrates into existing network infrastructures.
FC-10-W060E-212-02-DD price is is available on request. Get immediate quote.
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FC-10-W060E-212-02-DD Specifications
- Product Type
- Access Point
- Wireless Type
- Access Point
- Wi-Fi Standard
- Wi-Fi 6
- Frequency Bands
- 2.4GHz, 5GHz
- Data Rate
- 1Gbps
- Max Range
- 100 meters
- Coverage Area
- 1000 square feet
- Connector Type
- RJ-45
- Antenna Type
- Omnidirectional
- Antenna Gain
- 5dBi
- MIMO Technology
- MU-MIMO
- Beamforming
- Yes
- Mounting Options
- Ceiling Mount, Wall Mount
- Power Supply
- PoE
- Mesh Networking
- No
- Ethernet Port
- 1x Gigabit
- Max Number of Devices Supported
- 50
- Protocols Supported
- 802.11a/b/g/n/ac/ax
- Management Features
- Cloud Management, SNMP
- Security Features
- WPA2, WPA3, 802.1X
- Compliance
- FCC, CE, RoHS
- Processor
- Dual-core 1.2GHz
- Memory
- 512MB
- Outdoor Use
- No
- Product Name
- FC-10-W060E-212-02-DD
- Height
- 4 inches
- Width
- 7 inches
- Depth
- 7 inches
- Weight
- 1.5 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-W060E-212-02-DD |  FWF-50E-BDL-900-DD |  FC-10-FW60J-212-02-DD |  FWF-50E-BDL |  FC-10-PE221-247-02-DD | |
|---|---|---|---|---|---|
| Antenna Gain | 5dBi | 8dBi | 5dBi | 5dBi | 5dBi |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC, CE, RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | 1000 square feet | 5000 square feet | 1500 square feet | 2000 square feet | 1000 square feet |
| Data Rate | 1Gbps | 2.5Gbps | 2.5Gbps | 2.5Gbps | 2.5Gbps |
| Depth | 7 inches | 7 inches | 9.5 inches | 7 inches | 4 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz, 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Height | 4 inches | 2 inches | 1.5 inches | 2.5 inches | 2 inches |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Management Features | Cloud Management, SNMP | Cloud Management / On-Premises / SNMP | Cloud Management | Cloud Management / SNMP | Cloud Management / SNMP |
| Max Number of Devices Supported | 50 | 256 | N/A | 150 | 100 |
| Max Range | 100 meters | 300 meters | 150 meters | 150 meters | 50 meters |
| Memory | 512MB | 512MB | 1GB | 2GB | N/A |
| Mesh Networking | No | No | No | No | No |
| Mounting Options | Ceiling Mount, Wall Mount | Wall Mount / Pole Mount / Outdoor Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount |
| Outdoor Use | No | Yes | No | Yes | No |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | Dual-core 1.2GHz | Dual-core 1.2GHz | Quad-Core 1.2GHz | Quad-core 1.5GHz | N/A |
| Product Name | FC-10-W060E-212-02-DD | FWF-50E-BDL-900-DD Wireless Access Point | FC-10-FW60J-212-02-DD | FWF-50E-BDL | FC-10-PE221-247-02-DD |
| Product Type | Access Point | Wireless Access Point | Wireless Access Point | Wireless Product | Wireless Product |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2, WPA3, 802.1X | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X |
| Weight | 1.5 lbs | 3 lbs | 2.0 lbs | 1.2 lbs | 1.2 lbs |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Width | 7 inches | 7 inches | 9.5 inches | 7 inches | 5 inches |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
| Wi‑Fi Standard |
Reviews & Ratings
C
Clifford Hayes
5
Hardware replacement handled professionally.
N
Norman Ellis
4
Reduced downtime during a failure.
S
Sean Douglas
4
Premium support worth the cost.
G
Gareth Wells
5
Reliable service for critical WiFi firewalls.
Questions & Answers
What is FortiWiFi-60E with 4-Hour Hardware and Onsite Engineer Premium RMA Service?
FortiWiFi-60E is a next-generation firewall with integrated wireless and UTM features, bundled with 24x7 support and a premium RMA service that guarantees hardware replacement or onsite engineer deployment within four hours of failure confirmation.
What does the 4-Hour Hardware and Onsite Engineer Premium RMA Service include?
The service provides 24x7 technical support, expedited spare-part dispatch, and a certified onsite engineer who arrives within four hours to replace or repair failed hardware.
Who is eligible for this Premium RMA Service?
Customers who purchase SKU FC-10-W060E-212-02-DD automatically receive 24x7 global support and guaranteed four-hour onsite engineer dispatch in covered regions.
How do I initiate an RMA request for FortiWiFi-60E?
Log into the Fortinet Support Portal or call Fortinet Technical Support, provide your device serial number and failure details, and request an RMA with the Premium Service reference.
What is the guaranteed response time for hardware replacement?
Upon failure validation, a replacement unit or certified engineer will be onsite within four hours, 24x7, for the duration of your service contract.
What are the main benefits of this Premium RMA Service?
This service minimizes downtime through priority support, rapid spare-part delivery, and certified engineer onsite replacement within four hours of hardware failure.
How can I track the status of my RMA?
Use your RMA reference in the Fortinet Support Portal’s RMA Dashboard or contact Technical Support for real-time updates on part shipment and engineer dispatch.
What hardware failures are covered under this service?
All manufacturing and component defects are covered, including power supplies, network interfaces, and motherboard failures, subject to Fortinet’s standard RMA policy.
Are software updates included in the Premium RMA Service?
No. The Premium RMA Service covers hardware replacement and engineer labor. Firmware updates and threat-intelligence subscriptions require a separate FortiCare license.
Can I add Premium RMA Service to an existing FortiWiFi-60E?
Yes. Contact your Fortinet sales representative or authorized partner to upgrade your active device to include FC-10-W060E-212-02-DD, subject to product age and contract terms.
How is the onsite engineer visit scheduled?
After RMA approval, Fortinet Support will contact you to confirm site access details and schedule the engineer visit, ensuring arrival within four hours of confirmation.
Which geographic regions are covered by this Premium RMA Service?
Coverage is available in regions listed on Fortinet’s Service Coverage Map. Contact your sales representative to confirm availability in your country or territory.
What should I prepare before the engineer’s arrival?
Ensure the device serial number is accessible, network cables and power are ready, and site access is arranged for the onsite engineer to perform the replacement smoothly.
How does the onsite hardware replacement process work?
The engineer arrives with the replacement unit, swaps the failed hardware, restores your configuration if needed, and verifies full operational status before departure.
How much does the Premium RMA Service cost?
Pricing varies by region and contract term. Contact Fortinet or an authorized partner for a customized quote based on your deployment requirements.
How do I renew or extend my Premium RMA Service contract?
Renewals can be processed through the Fortinet Support Portal or your sales representative. Submit a renewal request before your current contract expires to maintain uninterrupted coverage.