United States
Name:
FC-10-W060E-212-02-DD
- Description:
- FortiWiFi-60E, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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- Brand:
- Fortinet
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- Warranty:
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3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
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Fast Response: Get your custom quote within 5-10 minutes during business hours (Mon-Fri, 6:00 AM – 6:00 PM PST)
Holiday Bonus: Submissions on holidays receive priority handling the next business day
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-W060E-212-02-DD Overview
FC-10-W060E-212-02-DD is a high-performance wireless Access Point designed to provide robust connectivity and reliable networking for modern environments. This device operates on dual frequency bands of 2.4GHz and 5GHz, leveraging Wi‑Fi 6 technology to deliver efficient data rates up to 1Gbps and advanced connectivity features such as MU‑MIMO and beamforming. Its omnidirectional antenna with 5dBi gain ensures a broad indoor coverage area of approximately 1,000 square feet, making it an ideal solution for large offices, retail spaces, and densely populated environments.
Engineered for versatile installation, the FC-10-W060E-212-02-DD supports both ceiling and wall mounts and includes PoE connectivity for flexible deployment options. Additional features include cloud management support, SNMP for streamlined administration, and comprehensive security protocols including WPA2, WPA3, and 802.1X. With its sleek design, compact dimensions, and lightweight construction, this access point is ideal for users seeking a reliable and high-speed wireless solution that seamlessly integrates into existing network infrastructures.
What is the price of FC-10-W060E-212-02-DD?
Pricing for FC-10-W060E-212-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-W060E-212-02-DD.
Explore more options from Wireless or explore other Fortinet products.
FC-10-W060E-212-02-DD Specifications
| Product Type | Access Point |
| Wireless Type | Access Point |
| Wi-Fi Standard | Wi-Fi 6 |
| Frequency Bands | 2.4GHz, 5GHz |
| Data Rate | 1Gbps |
| Max Range | 100 meters |
| Coverage Area | 1000 square feet |
| Connector Type | RJ-45 |
| Antenna Type | Omnidirectional |
| Antenna Gain | 5dBi |
| MIMO Technology | MU-MIMO |
| Beamforming | Yes |
| Mounting Options | Ceiling Mount, Wall Mount |
| Power Supply | PoE |
| Mesh Networking | No |
| Ethernet Port | 1x Gigabit |
| Max Number Of Devices Supported | 50 |
| Protocols Supported | 802.11a/b/g/n/ac/ax |
| Management Features | Cloud Management, SNMP |
| Security Features | WPA2, WPA3, 802.1X |
| Compliance | FCC, CE, RoHS |
| Processor | Dual-core 1.2GHz |
| Memory | 512MB |
| Outdoor Use | No |
| Product Name | FC-10-W060E-212-02-DD |
| Height | 4 inches |
| Width | 7 inches |
| Depth | 7 inches |
| Weight | 1.5 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Antenna Gain | 5dBi | 8dBi | 5dBi | 5dBi | 5dBi |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC, CE, RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | 2000 square feet | 5000 square feet | 1500 square feet | 1000 square feet | 1000 square feet |
| Data Rate | 2.5Gbps | 2.5Gbps | 2.5Gbps | 1Gbps | 2.5Gbps |
| Depth | 7 inches | 7 inches | 9.5 inches | 7 inches | 4 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz, 5GHz | 2.4GHz / 5GHz |
| Height | 2.5 inches | 2 inches | 1.5 inches | 4 inches | 2 inches |
| Management Features | Cloud Management / SNMP | Cloud Management / On-Premises / SNMP | Cloud Management | Cloud Management, SNMP | Cloud Management / SNMP |
| Max Number of Devices Supported | 150 | 256 | N/A | 50 | 100 |
| Max Range | 150 meters | 300 meters | 150 meters | 100 meters | 50 meters |
| Memory | 2GB | 512MB | 1GB | 512MB | N/A |
| Mesh Networking | No | No | No | No | No |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Mounting Options | Ceiling Mount / Wall Mount | Wall Mount / Pole Mount / Outdoor Mount | Ceiling Mount / Wall Mount | Ceiling Mount, Wall Mount | Ceiling Mount / Wall Mount |
| Outdoor Use | Yes | Yes | No | No | No |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | Quad-Core 1.5GHz | Dual-core 1.2GHz | Quad-core 1.2GHz | Dual-core 1.2GHz | N/A |
| Product Name | FWF-50E-BDL | FWF-50E-BDL-900-DD Wireless Access Point | FC-10-FW60J-212-02-DD | FC-10-W060E-212-02-DD | FC-10-PE221-247-02-DD |
| Product Type | Wireless Product | Wireless Access Point | Wireless Access Point | Access Point | Wireless Product |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 | WPA2, WPA3, 802.1X | WPA2 / WPA3 / 802.1X |
| Weight | 1.2 lbs | 3 lbs | 2.0 lbs | 1.5 lbs | 1.2 lbs |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Wi‑Fi Standard | - | - | - | - | - |
| Width | 7 inches | 7 inches | 9.5 inches | 7 inches | 5 inches |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
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Questions & Answers
Q
What is FortiWiFi-60E with 4-Hour Hardware and Onsite Engineer Premium RMA Service?
A
FortiWiFi-60E is a next-generation firewall with integrated wireless and UTM features, bundled with 24x7 support and a premium RMA service that guarantees hardware replacement or onsite engineer deployment within four hours of failure confirmation.
Q
What does the 4-Hour Hardware and Onsite Engineer Premium RMA Service include?
A
The service provides 24x7 technical support, expedited spare-part dispatch, and a certified onsite engineer who arrives within four hours to replace or repair failed hardware.
Q
Who is eligible for this Premium RMA Service?
A
Customers who purchase SKU FC-10-W060E-212-02-DD automatically receive 24x7 global support and guaranteed four-hour onsite engineer dispatch in covered regions.
Q
How do I initiate an RMA request for FortiWiFi-60E?
A
Log into the Fortinet Support Portal or call Fortinet Technical Support, provide your device serial number and failure details, and request an RMA with the Premium Service reference.
Q
What is the guaranteed response time for hardware replacement?
A
Upon failure validation, a replacement unit or certified engineer will be onsite within four hours, 24x7, for the duration of your service contract.
Q
What are the main benefits of this Premium RMA Service?
A
This service minimizes downtime through priority support, rapid spare-part delivery, and certified engineer onsite replacement within four hours of hardware failure.
Q
How can I track the status of my RMA?
A
Use your RMA reference in the Fortinet Support Portal’s RMA Dashboard or contact Technical Support for real-time updates on part shipment and engineer dispatch.
Q
What hardware failures are covered under this service?
A
All manufacturing and component defects are covered, including power supplies, network interfaces, and motherboard failures, subject to Fortinet’s standard RMA policy.
Q
Are software updates included in the Premium RMA Service?
A
No. The Premium RMA Service covers hardware replacement and engineer labor. Firmware updates and threat-intelligence subscriptions require a separate FortiCare license.
Q
Can I add Premium RMA Service to an existing FortiWiFi-60E?
A
Yes. Contact your Fortinet sales representative or authorized partner to upgrade your active device to include FC-10-W060E-212-02-DD, subject to product age and contract terms.
Q
How is the onsite engineer visit scheduled?
A
After RMA approval, Fortinet Support will contact you to confirm site access details and schedule the engineer visit, ensuring arrival within four hours of confirmation.
Q
Which geographic regions are covered by this Premium RMA Service?
A
Coverage is available in regions listed on Fortinet’s Service Coverage Map. Contact your sales representative to confirm availability in your country or territory.
Q
What should I prepare before the engineer’s arrival?
A
Ensure the device serial number is accessible, network cables and power are ready, and site access is arranged for the onsite engineer to perform the replacement smoothly.
Q
How does the onsite hardware replacement process work?
A
The engineer arrives with the replacement unit, swaps the failed hardware, restores your configuration if needed, and verifies full operational status before departure.
Q
How much does the Premium RMA Service cost?
A
Pricing varies by region and contract term. Contact Fortinet or an authorized partner for a customized quote based on your deployment requirements.
Q
How do I renew or extend my Premium RMA Service contract?
A
Renewals can be processed through the Fortinet Support Portal or your sales representative. Submit a renewal request before your current contract expires to maintain uninterrupted coverage.
