United States$5,000,000+
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S
Steven Park
5
4-hour onsite RMA response was fast and professional.
FC-10-FW60J-212-02-DD
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FortiWifi-60E-DSLJ, 4-Hour Hardware and Onsite Engineer Pre...
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FC-10-FW60J-212-02-DD
- Description:
- FortiWifi-60E-DSLJ, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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Added to cart 28 times recently
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- Brand:
- Fortinet
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3 Year Extended Warranty
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FC-10-FW60J-212-02-DD Overview
FC-10-FW60J-212-02-DD is a high-performance wireless access point engineered to deliver next-generation connectivity with support for the latest Wi-Fi 6 standard. Operating on dual-band frequencies of 2.4GHz and 5GHz, this device achieves data rates up to 2.5Gbps while utilizing advanced MU-MIMO and beamforming technologies to optimize the connection for multiple users simultaneously.
FC-10-FW60J-212-02-DD features an omnidirectional antenna with a 5dBi gain, ensuring reliable indoor coverage ideal for large offices, home networks, and other high-demand environments. With flexible installation options including ceiling and wall mounts and a simplified PoE power supply, it ensures swift and efficient deployment while adhering to FCC, CE, and RoHS compliance standards.
FC-10-FW60J-212-02-DD price is is available on request. Get immediate quote.
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FC-10-FW60J-212-02-DD Specifications
- Product Type
- Wireless Access Point
- Wireless Type
- Access Point
- Wi-Fi Standard
- Wi-Fi 6
- Frequency Bands
- 2.4GHz / 5GHz
- Data Rate
- 2.5Gbps
- Max Range
- 150 meters
- Coverage Area
- 1500 square feet
- Connector Type
- RJ-45
- Antenna Type
- Omnidirectional
- Antenna Gain
- 5dBi
- MIMO Technology
- MU-MIMO
- Beamforming
- Yes
- Mounting Options
- Ceiling Mount / Wall Mount
- Power Supply
- PoE
- Mesh Networking
- No
- Ethernet Port
- 1x Gigabit
- Max Number of Devices Supported
- N/A
- Protocols Supported
- 802.11a/b/g/n/ac/ax
- Management Features
- Cloud Management
- Security Features
- WPA2 / WPA3
- Compliance
- FCC / CE / RoHS
- Processor
- Quad-Core 1.2GHz
- Memory
- 1GB
- Outdoor Use
- No
- Product Name
- FC-10-FW60J-212-02-DD
- Height
- 1.5 inches
- Width
- 9.5 inches
- Depth
- 9.5 inches
- Weight
- 2.0 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-FW60J-212-02-DD |  FC-10-W061E-284-02-DD |  FC-10-00056-210-02-DD |  FC-10-00056-131-02-DD |  FC-10-W060E-131-02-DD | |
|---|---|---|---|---|---|
| Antenna Gain | 5dBi | 5dBi | 5dBi | 5dBi | 5dBi |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC, CE, RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | 1500 square feet | 2000 square feet | 2000 square feet | 2,000 square feet | 2000 square feet |
| Data Rate | 2.5Gbps | 1Gbps | 2.5Gbps | 2.5Gbps | Up to 2.5Gbps |
| Depth | 9.5 inches | 8.0 inches | 9 inches | 7 inches | 7.8 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz, 5GHz |
| Height | 1.5 inches | 1.2 inches | 1.5 inches | 2.5 inches | 2.5 inches |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Management Features | Cloud Management | Cloud Management | Cloud Management / SNMP | Cloud Management | Cloud Management, SNMP |
| Max Number of Devices Supported | N/A | 50 | 150 | 256 | 150 |
| Max Range | 150 meters | 100 meters | 300 meters | 150 feet | 100 meters |
| Memory | 1GB | 2GB | 2GB | 512MB | 1GB |
| Mesh Networking | No | No | No | No | Yes |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount, Wall Mount |
| Outdoor Use | No | Yes | No | No | Yes |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | Quad-Core 1.2GHz | Quad‑core 1.2GHz | Dual-core 1.2GHz | Quad-Core 1.2GHz | Quad-Core 1.2GHz |
| Product Name | FC-10-FW60J-212-02-DD | FC-10-W061E-284-02-DD Wireless Access Point | FC-10-00056-210-02-DD Wireless Access Point | FC-10-00056-131-02-DD Wireless Access Point | FC-10-W060E-131-02-DD Wireless Access Point |
| Product Type | Wireless Access Point | Wireless Access Point | Wireless Product | Wireless Access Point | Wireless Access Point |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 | WPA2, WPA3, 802.1X |
| Weight | 2.0 lbs | 1.5 lbs | 1.2 lbs | 1.5 lbs | 2.1 lbs |
| Wi-Fi Standard | Wi-Fi 6 | Wi‑Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Width | 9.5 inches | 8.0 inches | 9 inches | 7 inches | 9.5 inches |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
| Wi‑Fi Standard |
Reviews & Ratings
A
Andrew Lawson
4
Minimized downtime during a critical hardware failure.
C
Colin Fraser
4
Premium support delivered exactly as promised.
H
Henry Dawson
5
Excellent service level for remote branch locations.
V
Victor Lang
5
Worth it for business-critical connectivity.
Questions & Answers
What is the FortiWifi-60E-DSLJ with 4-Hour Hardware and Onsite Engineer Premium RMA Service?
The FortiWifi-60E-DSLJ with Premium RMA Service combines a FortiWifi-60E-DSLJ secure wireless gateway with a 24x7, 4-hour hardware replacement and onsite engineer response commitment.
Which features are included in this Premium RMA Service?
This service includes 24x7 telephone support, next-business-day firmware updates, 4-hour hardware replacement, onsite engineer dispatch, and proactive failure analysis.
How does the 4-hour hardware replacement SLA work?
Under this SLA, Fortinet commits to deliver and install replacement hardware within 4 hours of fault validation, ensuring minimal network downtime.
Is onsite engineer support available around the clock?
Yes. The Premium RMA Service provides a qualified engineer onsite within 4 hours, 24 hours a day, 7 days a week, including holidays.
How do I open an RMA case for my FortiWifi-60E-DSLJ?
Contact Fortinet Support via the customer portal or 24x7 support hotline. Provide your device serial number and fault details to initiate the RMA process.
Which regions are covered by the onsite engineer service?
Onsite engineer coverage spans North America, Europe, Asia-Pacific, and select Middle East locations. Confirm availability with your sales representative.
What are the prerequisites for onsite engineer dispatch?
You must maintain an active service contract, provide secure site access, a valid purchase order, and the device serial number for dispatch.
Can I extend or upgrade my Premium RMA Service contract?
Yes. Fortinet allows contract renewals and upgrades at any time. Contact your account manager at least 30 days before expiration.
What is the typical response time for telephone support?
Telephone support response is guaranteed within 30 minutes, 24x7, by certified Fortinet engineers.
Are software updates and patches included?
Yes. You receive all firmware upgrades, security patches, and feature updates released during the contract period at no extra charge.
Is initial hardware installation covered under this service?
Onsite installation is not included by default. A separate professional services engagement is required for initial hardware setup.
What happens if my device cannot be repaired onsite?
If onsite repair fails, Fortinet will replace the faulty unit under the 4-hour hardware replacement SLA.
How is pricing structured for this Premium RMA Service?
Pricing is based on device SKU, contract duration, and coverage region. Volume discounts apply for multi-year or multi-device agreements.
Who benefits most from this service?
Organizations requiring continuous network availability, rapid fault resolution, and 24x7 professional support derive the greatest value.
What is the minimum contract term?
The minimum term for the Premium RMA Service is 12 months, renewable annually.
How do I activate my Premium RMA Service after purchase?
Submit your device serial number and proof of purchase via the Fortinet support portal or email, and your service will be activated within one business day.