United States
Name:
FC-10-FW60J-212-02-DD
- Description:
- FortiWifi-60E-DSLJ, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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- Brand:
- Fortinet
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- Warranty:
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3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
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Exclusive Bulk Discounts tailored to your order size
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Fast Response: Get your custom quote within 5-10 minutes during business hours (Mon-Fri, 6:00 AM – 6:00 PM PST)
Holiday Bonus: Submissions on holidays receive priority handling the next business day
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-FW60J-212-02-DD Overview
FC-10-FW60J-212-02-DD is a high-performance wireless access point engineered to deliver next-generation connectivity with support for the latest Wi-Fi 6 standard. Operating on dual-band frequencies of 2.4GHz and 5GHz, this device achieves data rates up to 2.5Gbps while utilizing advanced MU-MIMO and beamforming technologies to optimize the connection for multiple users simultaneously.
FC-10-FW60J-212-02-DD features an omnidirectional antenna with a 5dBi gain, ensuring reliable indoor coverage ideal for large offices, home networks, and other high-demand environments. With flexible installation options including ceiling and wall mounts and a simplified PoE power supply, it ensures swift and efficient deployment while adhering to FCC, CE, and RoHS compliance standards.
What is the price of FC-10-FW60J-212-02-DD?
Pricing for FC-10-FW60J-212-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-FW60J-212-02-DD.
Explore more options from Wireless or explore other Fortinet products.
FC-10-FW60J-212-02-DD Specifications
| Product Type | Wireless Access Point |
| Wireless Type | Access Point |
| Wi-Fi Standard | Wi-Fi 6 |
| Frequency Bands | 2.4GHz / 5GHz |
| Data Rate | 2.5Gbps |
| Max Range | 150 meters |
| Coverage Area | 1500 square feet |
| Connector Type | RJ-45 |
| Antenna Type | Omnidirectional |
| Antenna Gain | 5dBi |
| MIMO Technology | MU-MIMO |
| Beamforming | Yes |
| Mounting Options | Ceiling Mount / Wall Mount |
| Power Supply | PoE |
| Mesh Networking | No |
| Ethernet Port | 1x Gigabit |
| Max Number Of Devices Supported | N/A |
| Protocols Supported | 802.11a/b/g/n/ac/ax |
| Management Features | Cloud Management |
| Security Features | WPA2 / WPA3 |
| Compliance | FCC / CE / RoHS |
| Processor | Quad-core 1.2GHz |
| Memory | 1GB |
| Outdoor Use | No |
| Product Name | FC-10-FW60J-212-02-DD |
| Height | 1.5 inches |
| Width | 9.5 inches |
| Depth | 9.5 inches |
| Weight | 2.0 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Antenna Gain | 5dBi | 5dBi | 5dBi | 5dBi | 5dBi |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC, CE, RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | 2000 square feet | 2000 square feet | 1500 square feet | 2,000 square feet | 2000 square feet |
| Data Rate | 1Gbps | Up to 2.5Gbps | 2.5Gbps | 2.5Gbps | 2.5Gbps |
| Depth | 8.0 inches | 7.8 inches | 9.5 inches | 7 inches | 9 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz, 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Height | 1.2 inches | 2.5 inches | 1.5 inches | 2.5 inches | 1.5 inches |
| Management Features | Cloud Management | Cloud Management, SNMP | Cloud Management | Cloud Management | Cloud Management / SNMP |
| Max Number of Devices Supported | 50 | 150 | N/A | 256 | 150 |
| Max Range | 100 meters | 100 meters | 150 meters | 150 feet | 300 meters |
| Memory | 2GB | 1GB | 1GB | 512MB | 2GB |
| Mesh Networking | No | Yes | No | No | No |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount, Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount |
| Outdoor Use | Yes | Yes | No | No | No |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | Quad‑core 1.2GHz | Quad-core 1.2GHz | Quad-core 1.2GHz | Quad-Core 1.2GHz | Dual-core 1.2GHz |
| Product Name | FC-10-W061E-284-02-DD Wireless Access Point | FC-10-W060E-131-02-DD Wireless Access Point | FC-10-FW60J-212-02-DD | FC-10-00056-131-02-DD Wireless Access Point | FC-10-00056-210-02-DD Wireless Access Point |
| Product Type | Wireless Access Point | Wireless Access Point | Wireless Access Point | Wireless Access Point | Wireless Product |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 | WPA2, WPA3, 802.1X | WPA2 / WPA3 | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X |
| Weight | 1.5 lbs | 2.1 lbs | 2.0 lbs | 1.5 lbs | 1.2 lbs |
| Wi-Fi Standard | Wi‑Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Wi‑Fi Standard | - | - | - | - | - |
| Width | 8.0 inches | 9.5 inches | 9.5 inches | 7 inches | 9 inches |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
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Questions & Answers
Q
What is the FortiWifi-60E-DSLJ with 4-Hour Hardware and Onsite Engineer Premium RMA Service?
A
The FortiWifi-60E-DSLJ with Premium RMA Service combines a FortiWifi-60E-DSLJ secure wireless gateway with a 24x7, 4-hour hardware replacement and onsite engineer response commitment.
Q
Which features are included in this Premium RMA Service?
A
This service includes 24x7 telephone support, next-business-day firmware updates, 4-hour hardware replacement, onsite engineer dispatch, and proactive failure analysis.
Q
How does the 4-hour hardware replacement SLA work?
A
Under this SLA, Fortinet commits to deliver and install replacement hardware within 4 hours of fault validation, ensuring minimal network downtime.
Q
Is onsite engineer support available around the clock?
A
Yes. The Premium RMA Service provides a qualified engineer onsite within 4 hours, 24 hours a day, 7 days a week, including holidays.
Q
How do I open an RMA case for my FortiWifi-60E-DSLJ?
A
Contact Fortinet Support via the customer portal or 24x7 support hotline. Provide your device serial number and fault details to initiate the RMA process.
Q
Which regions are covered by the onsite engineer service?
A
Onsite engineer coverage spans North America, Europe, Asia-Pacific, and select Middle East locations. Confirm availability with your sales representative.
Q
What are the prerequisites for onsite engineer dispatch?
A
You must maintain an active service contract, provide secure site access, a valid purchase order, and the device serial number for dispatch.
Q
Can I extend or upgrade my Premium RMA Service contract?
A
Yes. Fortinet allows contract renewals and upgrades at any time. Contact your account manager at least 30 days before expiration.
Q
What is the typical response time for telephone support?
A
Telephone support response is guaranteed within 30 minutes, 24x7, by certified Fortinet engineers.
Q
Are software updates and patches included?
A
Yes. You receive all firmware upgrades, security patches, and feature updates released during the contract period at no extra charge.
Q
Is initial hardware installation covered under this service?
A
Onsite installation is not included by default. A separate professional services engagement is required for initial hardware setup.
Q
What happens if my device cannot be repaired onsite?
A
If onsite repair fails, Fortinet will replace the faulty unit under the 4-hour hardware replacement SLA.
Q
How is pricing structured for this Premium RMA Service?
A
Pricing is based on device SKU, contract duration, and coverage region. Volume discounts apply for multi-year or multi-device agreements.
Q
Who benefits most from this service?
A
Organizations requiring continuous network availability, rapid fault resolution, and 24x7 professional support derive the greatest value.
Q
What is the minimum contract term?
A
The minimum term for the Premium RMA Service is 12 months, renewable annually.
Q
How do I activate my Premium RMA Service after purchase?
A
Submit your device serial number and proof of purchase via the Fortinet support portal or email, and your service will be activated within one business day.
