United States$5,000,000+
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Caleb Morris
5
Upgrade to 24x7 support was seamless.
FC-10-W502R-274-01-DD
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FortiWiFi-50E-2R, 1 Year HW bundle Upgrade to 24x7 from 8x5...
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FC-10-W502R-274-01-DD
- Description:
- FortiWiFi-50E-2R, 1 Year HW bundle Upgrade to 24x7 from 8x5 FortiCare Contract
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-W502R-274-01-DD Overview
FC-10-W502R-274-01-DD is a high-performance wireless access point designed for modern networks, offering dual-band operation on 2.4GHz and 5GHz frequencies with support for Wi-Fi 6. It delivers reliable, gigabit-level data rates and features advanced connectivity capabilities such as MU-MIMO and beamforming. This model is engineered for versatile deployment in large offices, data centers, and high-density environments where seamless coverage and robust security (WPA2/WPA3) are paramount.
FC-10-W502R-274-01-DD further distinguishes itself with a sleek, ceiling and wall mount-ready design powered by PoE connectivity for simplified installation. The integrated omnidirectional antennas with a 5dBi gain ensure broad coverage, while its cloud management capabilities provide centralized control and ease of network oversight. This access point complies with FCC, CE, and RoHS standards, making it an ideal solution for secure and scalable wireless networks.
FC-10-W502R-274-01-DD price is is available on request. Get immediate quote.
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FC-10-W502R-274-01-DD Specifications
- Product Type
- Wireless Access Point
- Wireless Type
- Access Point
- Wi-Fi Standard
- Wi-Fi 6
- Frequency Bands
- 2.4GHz / 5GHz
- Data Rate
- 1Gbps
- Max Range
- 100 meters
- Coverage Area
- N/A
- Connector Type
- RJ-45
- Antenna Type
- Omnidirectional
- Antenna Gain
- 5dBi
- MIMO Technology
- MU-MIMO
- Beamforming
- Yes
- Mounting Options
- Ceiling Mount / Wall Mount
- Power Supply
- PoE
- Mesh Networking
- No
- Ethernet Port
- 1x Gigabit
- Max Number of Devices Supported
- 64
- Protocols Supported
- 802.11a/b/g/n/ac/ax
- Management Features
- Cloud Management
- Security Features
- WPA2 / WPA3
- Compliance
- FCC / CE / RoHS
- Processor
- N/A
- Memory
- N/A
- Outdoor Use
- No
- Product Name
- FC-10-W502R-274-01-DD Wireless Access Point
- Height
- N/A
- Width
- N/A
- Depth
- N/A
- Weight
- N/A
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-W502R-274-01-DD |  FC-10-W061E-188-02-DD |  FC-10-00056-211-02-DD |  FC-10-FW60J-301-02-DD |  FC-10-00056-210-02-DD | |
|---|---|---|---|---|---|
| Antenna Gain | 5dBi | 5dBi | 5dBi | 5dBi | 5dBi |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC, CE, RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | N/A | 3000 square feet | 1500 square feet | 2000 square feet | 2000 square feet |
| Data Rate | 1Gbps | 2.5Gbps | 1Gbps | 2.5Gbps | 2.5Gbps |
| Depth | N/A | N/A | 7 inches | 7.5 inches | 9 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz / 6GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Height | N/A | N/A | 2 inches | 1.2 inches | 1.5 inches |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Management Features | Cloud Management | Cloud Management / SNMP | Cloud Management | Cloud Management, SNMP | Cloud Management / SNMP |
| Max Number of Devices Supported | 64 | 128 | 50 | 128 | 150 |
| Max Range | 100 meters | 150 meters | 100 meters | 100 meters | 300 meters |
| Memory | N/A | N/A | 1GB | N/A | 2GB |
| Mesh Networking | No | Yes | No | No | No |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount / Outdoor Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount |
| Outdoor Use | No | Yes | No | Yes | No |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | N/A | N/A | Quad-Core 1.2GHz | N/A | Dual-core 1.2GHz |
| Product Name | FC-10-W502R-274-01-DD Wireless Access Point | FC-10-W061E-188-02-DD | FC-10-00056-211-02-DD Wireless Access Point | FC-10-FW60J-301-02-DD | FC-10-00056-210-02-DD Wireless Access Point |
| Product Type | Wireless Access Point | Wireless Access Point | Wireless Access Point | Wireless Product | Wireless Product |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X | WPA2, WPA3, 802.1X | WPA2 / WPA3 / 802.1X |
| Weight | N/A | N/A | 1.1 lbs | 1.3 lbs | 1.2 lbs |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6E | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Width | N/A | N/A | 7 inches | 9.8 inches | 9 inches |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
| Wi‑Fi Standard |
Reviews & Ratings
L
Leon Grant
4
Better response times after upgrade.
N
Norman Fisher
5
Worth upgrading for critical sites.
V
Victor Price
5
Peace of mind with round-the-clock coverage.
L
Leonard Shaw
4
Recommended support upgrade.
Questions & Answers
What does the FC-10-W502R-274-01-DD upgrade include?
The FC-10-W502R-274-01-DD upgrade converts your FortiWiFi-50E-2R bundle from 8x5 to 24x7 hardware support, adding round-the-clock phone access, advanced replacement, and premium FortiCare services.
How does 24x7 FortiCare support differ from 8x5?
24x7 FortiCare provides continuous technical assistance, unrestricted case submission, and expedited RMAs at any time, while 8x5 support limits service to business hours.
What is the guaranteed response time for hardware issues?
With 24x7 FortiCare, you receive a two-hour hardware replacement SLA and immediate case escalation outside business hours to minimize downtime.
How do I activate the 1-year upgrade?
After purchase, register your SKU in the Fortinet Support portal. Your contract will auto-upgrade to 24x7 within 24 hours.
Can I add this upgrade to an existing FortiWiFi-50E-2R license?
Yes. Apply the FC-10-W502R-274-01-DD SKU to your current FortiWiFi-50E-2R bundle without altering its licensing features.
Is on-site hardware replacement included?
Yes. Your upgrade provides advanced swap-out hardware shipment, ensuring a replacement unit is delivered promptly to your site.
Are software updates still covered?
Yes. You retain full access to FortiGuard signatures, firmware updates, and centralized management throughout the 24x7 support period.
What regions are covered by this upgrade?
The FC-10-W502R-274-01-DD upgrade covers all regions where FortiCare 24x7 support is offered; verify availability in your territory via Fortinet Support.
How do I track my RMA status?
Log in to the Fortinet Support portal, navigate to 'My Cases,' and view real-time updates on your RMA and replacement shipment.
Can I renew this upgrade after one year?
Yes. You can renew online or through your Fortinet partner. Renewal notifications begin 30 days before contract expiration.
Are there any setup fees for the upgrade?
No. There are no additional setup charges. The SKU covers the full one-year upgrade to 24x7 support.
What payment options are available?
Fortinet accepts purchase orders, credit cards, and leasing programs through authorized resellers. Contact your Fortinet partner for details.
Is telephone support multilingual?
Yes. FortiCare 24x7 provides multilingual technical support in major languages. Check availability per region in the Support portal.
Can I transfer the contract to another device?
No. The upgrade is tied to your original FortiWiFi-50E-2R serial number and cannot be transferred to different hardware.
How do I escalate an unresolved case?
Use the 'Urgent Escalation' option in the Support portal or call the dedicated 24x7 hotline. Reference your case number for priority handling.
What happens if I cancel mid-term?
Cancellations are subject to prorated refunds per Fortinet’s policies. Contact your reseller or Fortinet Support to initiate cancellation.