United States
Name:
FC-10-00038-288-02-DD
- Description:
- FortiWiFi-30E, SD-WAN Cloud Assisted Monitoring: Cloud-based SD-WAN Bandwidth & Quality Monitoring Service
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- Brand:
- Fortinet
- Condition:
- Warranty:
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3 Year Extended Warranty
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Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-00038-288-02-DD Overview
FC-10-00038-288-02-DD is a high-performance wireless access point engineered to deliver seamless connectivity for modern network environments. Operating on dual frequency bands of 2.4GHz and 5GHz and utilizing Wi‑Fi 6 technology, it provides data speeds of up to 2.5Gbps while incorporating advanced features such as MU-MIMO and beamforming for efficient, high-density device management.
Designed with versatile installation in mind, FC-10-00038-288-02-DD supports both ceiling and wall mount configurations, making it an ideal solution for large offices, enterprise data centers, and other demanding indoor applications. Its robust features and reliable connectivity ensure optimal performance and streamlined network management across modern wireless ecosystems.
What is the price of FC-10-00038-288-02-DD?
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Explore more options from Wireless or explore other Fortinet products.
FC-10-00038-288-02-DD Specifications
| Product Type | Wireless Access Point |
| Wireless Type | Access Point |
| Wi-Fi Standard | Wi-Fi 6 |
| Frequency Bands | 2.4GHz / 5GHz |
| Data Rate | 2.5Gbps |
| Max Range | N/A |
| Coverage Area | N/A |
| Connector Type | RJ-45 |
| Antenna Type | Omnidirectional |
| Antenna Gain | N/A |
| MIMO Technology | MU-MIMO |
| Beamforming | Yes |
| Mounting Options | Ceiling Mount / Wall Mount |
| Power Supply | PoE |
| Mesh Networking | No |
| Ethernet Port | 1x Gigabit |
| Max Number Of Devices Supported | N/A |
| Protocols Supported | 802.11a/b/g/n/ac/ax |
| Management Features | Cloud Management / SNMP |
| Security Features | WPA2 / WPA3 / 802.1X |
| Compliance | FCC / CE / RoHS |
| Processor | N/A |
| Memory | N/A |
| Outdoor Use | No |
| Product Name | FC-10-00038-288-02-DD |
| Height | N/A |
| Width | N/A |
| Depth | N/A |
| Weight | N/A |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Antenna Gain | 5dBi | 5dBi | N/A | N/A | 5dBi |
| Antenna Type | Omnidirectional | Internal | Omnidirectional | Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | N/A | 1000 square feet | N/A | N/A | 2000 square feet |
| Data Rate | 1Gbps | 1Gbps | 2.5Gbps | 2.5Gbps | 5Gbps |
| Depth | N/A | 10 inches | N/A | N/A | 7 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Height | N/A | 2.5 inches | N/A | N/A | 1.5 inches |
| Management Features | On-Premises | Cloud Management / SNMP | Cloud Management / On-Premises | Cloud Management / SNMP | Cloud Management / On-Premises |
| Max Number of Devices Supported | N/A | 200 | N/A | N/A | 128 |
| Max Range | 100 meters | 100 meters | N/A | N/A | 150 meters |
| Memory | N/A | 2GB | N/A | N/A | 1GB |
| Mesh Networking | No | Yes | No | No | No |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount / Outdoor Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount |
| Outdoor Use | No | No | Yes | No | Yes |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | N/A | Quad-Core 1.2GHz | N/A | N/A | Quad-core 1.2GHz |
| Product Name | FC-10-W502R-210-02-DD | FC-10-00055-189-02-DD Wireless Access Point | FC-10-00055-274-01-DD | FC-10-00038-288-02-DD | FWF-50E-2R-BDL Wireless Access Point |
| Product Type | Wireless Access Point | Wireless Access Point | Access Point | Wireless Access Point | Wireless Access Point |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X | WPA3 / 802.1X | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X |
| Weight | N/A | 1.5 lbs | N/A | N/A | 2 lbs |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Wi‑Fi Standard | - | - | - | - | - |
| Width | N/A | 10 inches | N/A | N/A | 7 inches |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
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Questions & Answers
Q
What is FortiWiFi-30E SD-WAN Cloud Assisted Monitoring?
A
FortiWiFi-30E SD-WAN Cloud Assisted Monitoring is a cloud-based service that continuously tracks and analyzes SD-WAN bandwidth utilization and link quality to ensure optimal application performance.
Q
How does cloud-based SD-WAN bandwidth monitoring work?
A
The service deploys lightweight agents on FortiWiFi-30E devices to collect real-time throughput and latency metrics, sending data to the Fortinet cloud for centralized analysis and reporting.
Q
What key benefits does SD-WAN Cloud Assisted Monitoring provide?
A
It delivers actionable insights on link health, auto-alerts for performance degradation, historical trend analysis, and SLA compliance reports to maximize network uptime and user experience.
Q
Which subscription license is required?
A
You need the FC-10-00038-288-02-DD subscription, which includes continuous cloud-based SD-WAN bandwidth and quality monitoring for FortiWiFi-30E.
Q
How do I activate the Cloud Assisted Monitoring service?
A
Log into the FortiGate Cloud portal, register your FortiWiFi-30E under the Devices menu, and apply the FC-10-00038-288-02-DD license key to enable monitoring.
Q
What are the technical prerequisites?
A
Ensure FortiWiFi-30E is running FortiOS 6.4 or later, has HTTPS outbound access to FortiGate Cloud, and the device time is synchronized via NTP.
Q
Which performance metrics are tracked?
A
The service monitors throughput, packet loss, jitter, latency, link uptime, application response times, and QoS SLA adherence across all SD-WAN members.
Q
Can I generate custom reports?
A
Yes; FortiGate Cloud provides a report builder to create and schedule PDF or CSV reports with custom metrics, graphs, and time-range filters.
Q
How are alerts and notifications delivered?
A
Users receive email or SMS alerts based on customizable thresholds for latency, packet loss, or bandwidth spikes, ensuring proactive remediation.
Q
Is there a service-level agreement (SLA)?
A
Fortinet guarantees 99.9% availability of the cloud monitoring platform, with detailed SLA terms provided in your subscription agreement.
Q
How does it improve application performance?
A
By continuously evaluating link health and automatically steering traffic over optimal paths, the service minimizes packet loss and latency for critical applications.
Q
Can I monitor multiple sites from a single dashboard?
A
Absolutely; FortiGate Cloud aggregates SD-WAN data from all registered FortiWiFi-30E units into a unified dashboard for multi-site oversight.
Q
What security measures protect my monitoring data?
A
All telemetry is transmitted over encrypted TLS tunnels and stored in ISO-certified data centers with role-based access controls and two-factor authentication.
Q
How do I scale monitoring as my network grows?
A
Simply register additional FortiWiFi-30E devices to your FortiGate Cloud account; the subscription covers unlimited device scaling under the same license.
Q
What support options are available?
A
Fortinet provides 24x7 global support, online knowledge base access, and optional premium support packages for accelerated response and dedicated SLA management.
