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H1K92A3
HPE 3Y Proactive Care 24x7 Service:Non-discountable - FLEX
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H1K92A3-HPE 3Y Proactive Care 24x7 Service:Non-discountable - FLEX is a subscription-based service designed to deliver comprehensive, around‐the‐clock proactive care for enterprise IT environments. Built to support critical business functions, this service offers a 3-year coverage period with digital delivery and no activation requirement, ensuring that organizations receive continuous vendor support with streamlined integration into their IT management framework.
H1K92A3-HPE 3Y Proactive Care 24x7 Service:Non-discountable - FLEX is tailored for enterprise use cases where reliable, non-discounted care is essential. With its subscription license type and global availability, the service is optimized for organizations seeking proactive maintenance without the complications of physical media or key activation, thereby enhancing system reliability and minimizing downtime.
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In a multinational corporation’s flagship data center, the H1K92A3-HPE 3Y Proactive Care 24x7 Service: Non-discountable – FLEX continuously monitors server hardware and firmware health across 500+ HPE Gen10 and Gen11 systems. By leveraging real-time analytics and proactive fault detection, the service prevents critical failures, slashes unplanned downtime by up to 60%, and delivers 24x7 expert remediation. Outcome: sustained 99.99% availability and optimized IT staff productivity.
At a regional hospital network, the H1K92A3-HPE 3Y Proactive Care 24x7 Service: Non-discountable – FLEX safeguards MRI and CT imaging servers hosting sensitive patient data. The service’s automated alerting and quarterly health reviews ensure timely firmware updates, hardware replacements, and HIPAA-compliant reporting. Outcome: uninterrupted diagnostic imaging, reduced Mean Time to Repair (MTTR) by 45%, and full regulatory compliance.
A leading brokerage firm deploys the H1K92A3-HPE 3Y Proactive Care 24x7 Service: Non-discountable – FLEX across its low-latency trading clusters. Through advanced telemetry and 24x7 HPE support, potential SSD, NIC, and power-supply issues are identified and resolved before impacting order execution. Outcome: consistent sub-millisecond transaction performance, elimination of trading interruptions, and protection against revenue-critical outages.
To get the detailed certification, please go to the Compliance Center.
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Software Category | Other | Network Management | Network Management | Network Management | Security |
| License Type | Subscription | OEM | Subscription | Volume | Subscription |
| License Duration | 3 Years | 3 Years | 1 Year | Lifetime | 1 Year |
| Use Case | Enterprise | IT Admin | IT Admin | Enterprise | IT Admin |
| User Count | N/A | 1 User | N/A | Unlimited | N/A |
| Device Count | N/A | 1 Device | 1 Device | Unlimited | N/A |
| Platform Compatibility | N/A | Windows | Cross-Platform | Cross-Platform | Web-Based |
| Delivery Method | Email Delivery | Digital Key | Digital Key | Email Delivery | Digital Key |
| Activation Type | Not Required | Online Activation | Online Activation | Online Activation | Online Activation |
| Language Support | English | English | English | English | English |
| Bit Version | N/A | 64-bit | N/A | N/A | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Software Format | N/A | Downloadable | Web Access | Downloadable | Downloadable |
| Support Included | Yes | Yes | Yes | Vendor Support Required | Yes |
| Product Name | H1K92A3-HPE 3Y Proactive Care 24x7 Service:Non-discountable - FLEX | F6Q89A-HPE OV for BL 3yr 24x7 FIO Phys 1Svr Lic | HPE iLO Advanced 1-SVR License, 1 Year Support | C6N27A-HPE Insight Control Lic | Q7E32A-HPE iLO Adv Security Flx Lic 1yr Sup |
| License Key Included | No | Yes | Yes | Yes | Yes |
| ESD (Electronic Software Delivery) | No | Yes | Yes | Yes | Yes |
| Renewable | Yes | No | Yes | N/A | Yes |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Product Region | Global | Global | Global | Global | Global |
Proactive Care delivered fast responses during critical incidents.
Support team was knowledgeable and responsive.
Reduced downtime significantly.
Excellent coverage for mission critical systems.
Gives peace of mind for production workloads.
HPE 3Y Proactive Care 24x7 Service:Non-discountable - FLEX is a three-year, 24x7 support package offering proactive monitoring, rapid response, firmware updates, and on-site hardware replacement with fixed pricing.
It includes continuous remote support, 2-hour response for critical issues, proactive performance monitoring, automated health reports, firmware updates, and next-business-day on-site hardware replacement.
24x7 support provides around-the-clock remote assistance, immediate escalation for Severity 1 issues, access to HPE experts at any time, and priority case handling.
The plan covers eligible HPE servers, storage, and networking hardware for three years, delivering unlimited remote support, proactive services, and on-site repairs.