United States
Name:
J9697AAE
- Description:
- HP MSM720/760/765 Add 10 AP E-LTU
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
J9697AAE Overview
J9697AAE-HP MSM720/760/765 Add 10 AP E-LTU is a network management software license that delivers a digital key for online activation and is designed to enhance the functionality of HP MSM720/760/765 devices. This license, available as a volume option with a lifetime duration, supports enterprise use cases across multiple platforms in a cross-platform environment, ensuring compatibility and efficient IT management for organizations.
Engineered specifically for IT administrators and enterprises, J9697AAE-HP MSM720/760/765 Add 10 AP E-LTU is a downloadable add-on product delivered via electronic software delivery. Its straightforward activation process and included license key provide secure and reliable integration, making it ideal for SMBs, large-scale enterprises, and educational institutions needing robust network management solutions.
What is the price of J9697AAE?
Pricing for J9697AAE is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for J9697AAE.
Explore more options from Software Licenses or explore other Hpe products.
J9697AAE Specifications
| Product Type | Software License |
| Software Category | Network Management |
| License Type | Volume |
| License Duration | Lifetime |
| Use Case | Enterprise |
| User Count | N/A |
| Device Count | N/A |
| Platform Compatibility | Cross-Platform |
| Delivery Method | Digital Key |
| Activation Type | Online Activation |
| Language Support | English |
| Bit Version | N/A |
| Cloud Integration | N/A |
| Software Format | Downloadable |
| Support Included | Yes |
| Product Name | J9697AAE-HP MSM720/760/765 Add 10 AP E-LTU |
| License Key Included | Yes |
| ESD (Electronic Software Delivery) | Yes |
| Renewable | No |
| Compliance Certifications | N/A |
| Product Region | Global |
J9697AAE Use Case
Enterprise Campus Expansion with J9697AAE-HP MSM765 Add 10 AP E-LTU
A global financial services firm leverages the J9697AAE-HP MSM765 Add 10 AP E-LTU to instantly license ten additional access points on its existing HP MSM765 wireless controller. By avoiding hardware upgrades, IT teams achieve rapid 802.11ac network densification across newly acquired office wings. Benefit: Zero-touch provisioning, centralized policy enforcement, and a 40% faster deployment cycle while maintaining end-to-end encryption and regulatory compliance.
Retail Chain High-Traffic Pop-Up Events with HP MSM760 Add 10 AP E-LTU
A national retail brand uses J9697AAE-HP MSM760 Add 10 AP E-LTU to scale its HP MSM760 controller, enabling ten extra access points for seasonal pop-up stores in high-footfall malls. This flexible licensing model supports reliable guest and POS connectivity without forklift upgrades. Benefit: On-demand Wi-Fi capacity, consistent user experience under peak load, and a 25% reduction in operational provisioning costs.
Healthcare Facility IoT & Staff Mobility with HP MSM720 Add 10 AP E-LTU
A 300-bed hospital integrates smart beds, telemetry devices, and clinician mobile workstations by activating ten new APs via J9697AAE-HP MSM720 Add 10 AP E-LTU on its HP MSM720 controller. This expansion delivers granular SSID segmentation for medical IoT and guest access. Benefit: Enhanced patient monitoring uptime, role-based access control, and seamless roaming for medical staff, driving a 99.9% network SLA adherence.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Bit Version | N/A | N/A | N/A | 64-bit | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Digital Key | Digital Key | Digital Key | Digital Key | Digital Key |
| Device Count | N/A | N/A | Unlimited | Unlimited | N/A |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Language Support | English | English | English | Multilingual | English |
| License Duration | Lifetime | Lifetime | Lifetime | Lifetime | Lifetime |
| License Key Included | Yes | Yes | Yes | Yes | Yes |
| License Type | Perpetual | Volume | Perpetual | Perpetual | Perpetual |
| Platform Compatibility | N/A | Cross-Platform | Cross-Platform | Cross-Platform | Web-Based |
| Product Name | JW538AAE-Aruba LIC-ACR-8 Controller Advanced Cryptography 8 Session License E-LTU | J9697AAE-HP MSM720/760/765 Add 10 AP E-LTU | JZ394AAE-Aruba MC-VA-1K (USF1) Controller E-LTU | JW472AAE-CNTRLR PER AP CAPACITY LICS ELTU PL-PV | JZ382AAE-Aruba MC-VA-1K (EGF1) Controller E-LTU |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | No | No | N/A | N/A | N/A |
| Software Category | Security | Network Management | Network Management | Network Management | Network Management |
| Software Format | Downloadable | Downloadable | Downloadable | Downloadable | Downloadable |
| Support Included | Vendor Support Required | Yes | Yes | Yes | Yes |
| Use Case | Enterprise | Enterprise | Enterprise | Enterprise | Enterprise |
| User Count | N/A | N/A | Unlimited | 100+ Users | N/A |
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Questions & Answers
Q
What is the HP MSM720/760/765 Add 10 AP E-LTU?
A
The HP MSM720/760/765 Add 10 AP E-LTU is a perpetual electronic license that enables ten additional access points on supported HP MSM wireless controllers.
Q
Which HP controllers support the Add 10 AP E-LTU license?
A
This license is compatible with HP MSM720, MSM760, and MSM765 wireless controllers running firmware 7.0 or later.
Q
How many access points does the Add 10 AP E-LTU license add?
A
Each Add 10 AP E-LTU license allows you to manage ten extra access points on a single HP MSM controller.
Q
Is the HP Add 10 AP E-LTU license perpetual or term-based?
A
The HP MSM Add 10 AP E-LTU is a perpetual license, with no recurring fees or expiration date.
Q
How will I receive the HP MSM720/760/765 Add 10 AP E-LTU license key?
A
After purchase, you receive an electronic license key via email, which you can immediately apply through the controller’s web interface.
Q
Do I need a support contract to use the Add 10 AP E-LTU license?
A
No active support contract is required to activate or maintain the Add 10 AP E-LTU license once purchased.
Q
Can I transfer the Add 10 AP E-LTU license to another controller?
A
Yes, you can transfer the license to a different MSM720/760/765 controller by deactivating it on the original device and re-entering the key on the new controller.
Q
What firmware version is required for the Add 10 AP E-LTU?
A
Your HP MSM controller must run firmware version 7.0 or higher to support the Add 10 AP E-LTU license.
Q
How do I install the HP MSM Add 10 AP E-LTU license?
A
Log in to the MSM web GUI, navigate to Licensing > Activate License, enter the provided key, and reboot the controller to complete installation.
Q
How long does license activation take?
A
License activation is instantaneous; you can add and configure your new access points immediately after entering the key.
Q
Can I stack multiple Add 10 AP E-LTU licenses?
A
Yes, you can purchase and apply multiple Add 10 AP E-LTU licenses to support more than ten additional access points.
Q
Will adding more APs impact controller performance?
A
HP MSM controllers are designed to handle additional APs within rated capacity; performance impact is negligible when operating within specifications.
Q
Is technical support included with the E-LTU license?
A
The license itself does not include support, but you can purchase HP Care Pack services separately for technical assistance.
Q
How do I verify successful license installation?
A
In the MSM web GUI, check Licensing > License Summary to confirm the Add 10 AP E-LTU is active and displays the correct AP count.
Q
What warranty applies to the HP MSM Add 10 AP E-LTU?
A
Electronic licenses do not carry a hardware warranty, but HP guarantees license authenticity and functionality under its EULA.
Q
Can I upgrade beyond 10 APs in the future?
A
Yes, you can purchase additional Add 10 AP E-LTU licenses to continually expand your wireless network capacity.
