United States
Q
What is an HPE Controller License?
A
An HPE Controller License is a software key that unlocks advanced features on Hewlett Packard Enterprise storage controllers, including RAID levels, caching, replication and encryption.
Q
Why do I need an HPE Controller License?
A
You need an HPE Controller License to enable enterprise-grade storage capabilities, enhance performance, ensure data redundancy and access advanced management functions.
Q
What types of HPE Controller Licenses are available?
A
HPE offers perpetual and subscription licenses plus feature-specific keys for enhanced RAID tiers, cache memory, encryption, thin provisioning and data replication.
Q
How do I choose the right HPE Controller License for my environment?
A
Identify your capacity and performance needs, then compare available RAID levels, cache sizes, encryption and replication options to match your workload and budget.
Q
Can I upgrade my HPE Controller License?
A
Yes. You can upgrade to a higher-tier or additional feature license through the HPE Licensing Portal or by contacting your HPE sales representative.
Q
How do I activate an HPE Controller License?
A
Activate by entering your license key in the HPE Controller’s management interface or HPE Smart Storage Administrator, then follow the on-screen prompts to apply it.
Q
What is the difference between perpetual and subscription HPE Controller Licenses?
A
A perpetual license is a one-time purchase granting indefinite use, while a subscription license provides time-bound feature access that requires periodic renewal.
Q
How do I renew my HPE Controller License?
A
Renew via the HPE Licensing Portal or through your authorized HPE partner before the expiration date to maintain uninterrupted access to licensed features.
Q
How do I transfer an HPE Controller License to another server?
A
Deactivate the license on the current server using the management interface, then reassign the key in the HPE Licensing Portal for activation on the target server.
Q
What happens if my HPE Controller License expires?
A
Upon expiration, subscription-based features revert to base functionality, disabling any advanced RAID levels, caching or encryption until renewal.
Q
How do I check my HPE Controller License status?
A
View your license status in the HPE Smart Storage Administrator or HPE OneView under the licensing section to see active, expired or available keys.
Q
Are HPE Controller Licenses region-restricted?
A
No. HPE Controller Licenses are globally valid, though you may need to comply with local import regulations and support agreements.
Q
Do I need an HPE Controller License for every controller in a cluster?
A
Yes. Each physical controller requires its own license key to activate licensed features, unless covered by a cluster-wide Enterprise license.
Q
Can I add features to an existing HPE Controller License?
A
Yes. Purchase and apply additional feature licenses through the controller’s management interface to extend functionality as needed.
Q
Where can I purchase HPE Controller Licenses?
A
You can purchase HPE Controller Licenses from authorized HPE partners, resellers or the HPE Online Store with options designed for enterprise environments.
Q
Who do I contact for HPE Controller License support?
A
For license support, contact HPE Support via the HPE Support Center portal or your authorized HPE partner or sales representative.
