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Name:
J9371AAE
- Description:
- HP MSM760/765 Add 40 AP E-LTU
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3 Year Extended Warranty
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Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
J9371AAE Overview
J9371AAE-HP MSM760/765 Add 40 AP E-LTU is a network management software license designed to extend wireless infrastructure by adding up to 40 access points. It is optimized for IT management in enterprise and SMB environments, providing compatibility with Windows platforms and ensuring reliable connectivity with minimal configuration.
This volume license is delivered via a digital key and supports online activation, making it accessible for IT administrators seeking to efficiently scale network capabilities. With a lifetime duration and intended for enterprise use cases, the product is a trusted solution for organizations that require robust network management and seamless software integration.
What is the price of J9371AAE?
Pricing for J9371AAE is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for J9371AAE.
Explore more options from Software Licenses or explore other Hpe products.
J9371AAE Specifications
| Product Type | Software License |
| Software Category | Network Management |
| License Type | Volume |
| License Duration | Lifetime |
| Use Case | Enterprise |
| User Count | N/A |
| Device Count | N/A |
| Platform Compatibility | Windows |
| Delivery Method | Digital Key |
| Activation Type | Online Activation |
| Language Support | English |
| Bit Version | N/A |
| Cloud Integration | N/A |
| Software Format | Downloadable |
| Support Included | Yes |
| Product Name | J9371AAE-HP MSM760/765 Add 40 AP E-LTU |
| License Key Included | Yes |
| ESD (Electronic Software Delivery) | Yes |
| Renewable | N/A |
| Compliance Certifications | N/A |
| Product Region | Global |
J9371AAE Use Case
Enterprise Campus Expansion with J9371AAE-HP MSM760/765 Add 40 AP E-LTU
A global corporation aims to extend its campus network across five new research buildings, deploying 40 additional APs under its existing MSM760/765 controller. By licensing J9371AAE-HP MSM760/765 Add 40 AP E-LTU, IT teams achieve seamless wireless scalability, centralized RF optimization, and simplified firmware updates—ensuring consistent high-performance connectivity and lower total cost of ownership.
High-Density Event Venue Connectivity Using J9371AAE-HP MSM760/765 Add 40 AP E-LTU
A conference center hosting 10,000+ daily attendees requires rapid deployment of 40 extra APs to maintain high-density throughput and reliable VoIP services. Leveraging J9371AAE-HP MSM760/765 Add 40 AP E-LTU delivers dynamic load balancing, advanced interference mitigation, and enterprise-grade security—resulting in uninterrupted guest experience and optimized network performance.
Remote Branch Rollout and Centralized Management with J9371AAE-HP MSM760/765 Add 40 AP E-LTU
A national retail chain opens 20 new stores, each needing two APs to support POS systems, digital signage, and guest Wi-Fi under a central controller. Implementing J9371AAE-HP MSM760/765 Add 40 AP E-LTU streamlines branch-level provisioning, enforces consistent security policies, and reduces onsite IT overhead—accelerating time-to-service and enhancing operational efficiency.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Bit Version | N/A | N/A | N/A | N/A | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Digital Key | Digital Key | Digital Key | Digital Key | Digital Key |
| Device Count | N/A | N/A | Unlimited | 1 Device | N/A |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Language Support | English | English | English | English | English |
| License Duration | Lifetime | Lifetime | Lifetime | N/A | Lifetime |
| License Key Included | Yes | Yes | Yes | Yes | Yes |
| License Type | Volume | Volume | Perpetual | Subscription | Volume |
| Platform Compatibility | Cross-Platform | Windows | Cross-Platform | N/A | Web-Based |
| Product Name | J9697AAE-HP MSM720/760/765 Add 10 AP E-LTU | J9371AAE-HP MSM760/765 Add 40 AP E-LTU | JZ394AAE-Aruba MC-VA-1K (USF1) Controller E-LTU | Q9B90AAE-Aruba Adv Crypto 1 Session Lic E-LTU | JY899AAE-ARUBA MC-VA-50 RW CNTLR 50 AP E-LTU PL=VL |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | No | N/A | N/A | No | N/A |
| Software Category | Network Management | Network Management | Network Management | Security | Network Management |
| Software Format | Downloadable | Downloadable | Downloadable | N/A | Downloadable |
| Support Included | Yes | Yes | Yes | Yes | Vendor Support Required |
| Use Case | Enterprise | Enterprise | Enterprise | IT Admin | Enterprise |
| User Count | N/A | N/A | Unlimited | 1 User | N/A |
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Questions & Answers
Q
What is the HP MSM760/765 Add 40 AP E-LTU (SKU: J9371AAE)?
A
The HP MSM760/765 Add 40 AP E-LTU is an electronic license that enables up to 40 additional access points on an existing HP MSM760 or MSM765 wireless controller.
Q
How many access points does the Add 40 AP E-LTU support?
A
This license authorizes you to connect and manage 40 extra access points on a compatible MSM760 or MSM765 controller.
Q
Which controllers are compatible with SKU J9371AAE?
A
The Add 40 AP E-LTU works exclusively with HP MSM760 and MSM765 wireless controllers running firmware version 3.1 or later.
Q
Is this a perpetual or subscription-based license?
A
The HP MSM760/765 Add 40 AP E-LTU is a perpetual electronic license, granting indefinite use once activated on a valid controller.
Q
How do I activate the Add 40 AP E-LTU license?
A
Log in to the MSM controller's web management interface, navigate to Licensing > Add License, enter the E-LTU activation key, and follow on-screen prompts.
Q
Are software updates included with this license?
A
Electronic LTU licenses do not include software upgrades; you must maintain a separate support contract for firmware updates and technical support.
Q
Can I transfer this license between controllers?
A
Yes. You can revoke the license on one MSM760/765 controller and reapply it to another using the controller’s license management tool.
Q
What administrative features are enabled by this license?
A
The license extends AP capacity and preserves all controller features including VLAN tagging, RF management, guest access, and QoS policies for additional APs.
Q
Does the Add 40 AP E-LTU support IPv6?
A
Yes. Once installed, the licensed APs fully support IPv6 addressing, routing, and security policies on the MSM760/765 platform.
Q
What are the minimum firmware requirements?
A
Ensure your MSM760 or MSM765 controller is running firmware version 3.1 or higher to accept and manage the Add 40 AP E-LTU license.
Q
How does this license enhance network scalability?
A
By enabling 40 additional APs, the E-LTU license allows you to expand coverage, increase user density, and scale performance without hardware upgrades.
Q
Does this license include access point hardware?
A
No. The E-LTU is a software license only; you must procure compatible HP access point models separately.
Q
What security features remain available for the added APs?
A
All added APs support WPA2/WPA3 encryption, 802.1X authentication, rogue AP detection, and RF intrusion prevention policies.
Q
Is a support contract required to purchase the E-LTU?
A
While not mandatory for purchase, an active HP Network Foundation Care contract is recommended to access updates and technical assistance.
Q
How do I verify the license installation?
A
In the MSM web interface, go to Licensing > License Information to view the active AP count and confirm the Add 40 AP E-LTU status.
Q
Where can I purchase or renew the HP MSM760/765 Add 40 AP E-LTU?
A
Contact an authorized HP reseller or order direct through the HP Online Store using SKU J9371AAE to purchase or renew your license.
