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JD374A
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- HP 5500-24G-SFP EI Switch
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3 Year Extended Warranty
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Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
JD374A Overview
JD374A is engineered with a robust, modular architecture that supports both Layer 2 and Layer 3 operations, providing high-performance routing and switching with versatile port configurations. It features advanced power options—including AC and redundant power supply support—and offers comprehensive connectivity through a mix of Ethernet downlink, uplink, and SFP ports to accommodate diverse network topologies.
JD374A excels in delivering scalable performance for enterprise and data center applications, with integrated stacking capabilities that enable easy expansion and efficient network management. Its design emphasizes reliability and flexibility, making it ideal for use cases ranging from branch office connectivity to large-scale campus deployments where stability, throughput, and future-proofing are paramount.
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JD374A Specifications
| Product Type | Switch |
| Power Source | AC Power Supply / Redundant Power Supply |
| Layer Supported | Layer 2 / Layer 3 |
| Form Factor | Rack-mount |
| Power Consumption | 50W |
| Number Of Ethernet Ports | 24–48 Ports |
| Number Of Downlink Ports | 24 Ports |
| Manageable | Managed |
| Ethernet Technology | 10/100/1000 |
| Media Type Supported | Twisted Pair / Fiber / Combo |
| Redundant Power Supply Supported | Yes |
| Manufacturer Part Number | JD374A |
| Uplink Configuration | 10G |
| IOS | IP Services |
| POE Support | POE+ |
| SFP Ports | 4 SFP Ports |
| Memory | 256 MB |
| Rack Units | 1 RU |
| Interface Ports | 10/100/1000 |
| Port/Expansion Slot Details | 2 expansion slots |
| Flash Memory | 64 MB |
| Switching Capacity | 128 Gbps |
| Switching Capacity With Stacking | 256 Gbps |
| Product Name | JD374A Enterprise Layer 3 Switch |
| Height | 1.75 inches |
| Width | 19 inches |
| Depth | 16.5 inches |
| Weight | 15 lbs |
JD374A Use Case
Enterprise Branch Aggregation with High-Speed Uplinks
A multinational retail chain deploys the JD374A-HP 5500-24G-SFP EI Switch at each branch to aggregate IP cameras, point-of-sale terminals and Wi-Fi access points over 24 Gigabit ports, with dual SFP fiber uplinks to the regional data center. Leveraging hardware-based ACLs, QoS and link-aggregation, the solution delivers low-latency, secure traffic segmentation and rapid uplink failover. Outcome: 50% faster transaction processing, centralized network management and 99.99% branch uptime.
Industrial Automation and Real-Time Control
A smart-manufacturing plant integrates the JD374A-HP 5500-24G-SFP EI Switch to connect PLCs, HMIs and IoT sensors across the production line via 24 Gigabit access ports and fiber links to the control room. Advanced QoS, VLAN segmentation and redundant links isolate critical control traffic and guarantee uninterrupted operations under high loads. Outcome: 30% reduction in downtime, improved process efficiency and real-time visibility into manufacturing metrics.
IP Surveillance Backbone for Campus and Smart Cities
A university campus and city-wide security project use the JD374A-HP 5500-24G-SFP EI Switch as the aggregation point for high-definition IP cameras, leveraging 24 Gigabit ports at field cabinets and SFP uplinks to the central monitoring HUB. The switch’s high-performance switching fabric, hardware multicast optimization and VRRP-based redundancy ensure seamless video streaming and instant failover. Outcome: 24/7 high-resolution surveillance, 40% lower bandwidth consumption and unified video management.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Depth | 11 inches | 14 inches | 16.5 inches | 11 inches | 11 inches |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Flash Memory | 64 MB | 64 MB | 64 MB | 64 MB | 64 MB |
| Form Factor | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Height | 1 inches | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches |
| Interface Ports | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| IOS | IP Services | IP Services | IP Services | IP Services | IP Lite |
| Layer Supported | Layer 2 / Layer 3 | Layer 2 / Layer 3 | Layer 2 / Layer 3 | Layer 2 / Layer 3 | Layer 2 / Layer 3 |
| Manageable | Managed | Managed | Managed | Managed | Managed |
| Manufacturer Part Number | JD377A | JG240A | JD374A | JD375A | JG241A |
| Media Type Supported | Twisted Pair / Fiber / Combo | Twisted Pair / Fiber / Combo | Twisted Pair / Fiber / Combo | Combo | Combo |
| Memory | 256 MB | 256 MB | 256 MB | 256 MB | 256 MB |
| Number of Downlink Ports | 24 Ports | 24 Ports | 24 Ports | 8 Ports | 24 Ports |
| Number of Ethernet Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports |
| POE Support | POE+ | POE+ | POE+ | POE+ | POE+ |
| Port/Expansion Slot Details | Dual expansion slots available for enhanced connectivity | 2 expansion slots for uplink modules | 2 expansion slots | 24 fixed Ethernet ports and 4 dedicated uplink ports | N/A |
| Power Consumption | 150W | 50W | 50W | 85 W | 75 W |
| Power Source | Redundant Power Supply / AC Power Supply | Redundant Power Supply / AC Power Supply | AC Power Supply / Redundant Power Supply | Redundant Power Supply | AC Power Supply |
| Product Name | JD377A Enterprise Stackable Switch | JG240A Enterprise Switch | JD374A Enterprise Layer 3 Switch | JD375A High-Performance Managed Switch | JG241A Aggregation Switch |
| Product Type | Switch | Switch | Switch | Switch | Switch |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports |
| Switching Capacity | 320 Gbps | 48 Gbps | 128 Gbps | 128 Gbps | 128 Gbps |
| Switching Capacity with Stacking | 640 Gbps | 96 Gbps | 256 Gbps | 256 Gbps | 256 Gbps |
| Uplink Configuration | 1G / 10G | 1G / 10G | 10G | 10G | 1G |
| Weight | 8 lbs | 15 lbs | 15 lbs | 15 lbs | 15 lbs |
| Width | 17 inches | 17.5 inches | 19 inches | 17.5 inches | 17.5 inches |
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Questions & Answers
Q
What are the key features and specifications of the HP 5500-24G-SFP EI Switch?
A
The HP 5500-24G-SFP EI Switch features 24 Gigabit Ethernet ports, 4 SFP uplink slots, a 128 Gbps switching capacity, advanced Layer 2/3 routing, IRF stacking support and enterprise-grade security and QoS.
Q
Does the HP 5500-24G-SFP EI Switch support Power over Ethernet (PoE)?
A
No, the HP 5500-24G-SFP EI model does not include PoE or PoE+; it is designed for non-powered Gigabit connections and leverages external PoE injectors if required.
Q
How many SFP ports does the HP 5500-24G-SFP EI have and what speeds do they support?
A
The switch includes four SFP uplink slots supporting 1 Gbps fiber modules for multimode or single-mode connectivity, enabling flexible uplink and aggregation.
Q
What is the switching capacity and forwarding rate of the HP 5500-24G-SFP EI?
A
With a non-blocking switching capacity of 128 Gbps and a forwarding rate of up to 95 Mpps, the HP 5500-24G-SFP EI delivers high-performance Layer 2/3 packet forwarding.
Q
Does the HP 5500-24G-SFP EI support link aggregation and LACP?
A
Yes, the switch supports up to 32 link aggregation groups (LAGs) with IEEE 802.3ad LACP for bandwidth scaling and link redundancy.
Q
Can multiple HP 5500-24G-SFP EI switches be stacked together?
A
Yes, using HP’s Intelligent Resilient Framework (IRF), you can stack up to 8 switches for simplified management, high availability and up to 1.15 Tbps of virtual backplane bandwidth.
Q
What Layer 2 and Layer 3 features does the HP 5500-24G-SFP EI offer?
A
It offers a full suite of Layer 2 features (VLAN, STP, QinQ), IPv4/IPv6 static routing, RIP, OSPFv2/v3 and VRRP for dynamic Layer 3 deployments.
Q
Does the HP 5500-24G-SFP EI support VLAN and QoS features?
A
Yes, it supports up to 4 K VLANs, GARP/GVRP, 8 priority queues, DSCP/802.1p remarking and traffic shaping for granular QoS control.
Q
How can I manage and configure the HP 5500-24G-SFP EI Switch?
A
Management options include a web-based GUI, CLI via console/SSH, SNMPv1/v2c/v3 and a RESTful API for automation and integration with network management systems.
Q
Is the HP 5500-24G-SFP EI compatible with HP Intelligent Resilient Framework (IRF)?
A
Yes, the EI series implements IRF for virtualized stacking, rapid failover, common control plane and simplified provisioning across multiple switches.
Q
What security features are included in the HP 5500-24G-SFP EI Switch?
A
It provides advanced security including 802.1X authentication, DHCP snooping, IP source guard, ACLs, RADIUS/TACACS+ and DoS protection to safeguard network access.
Q
Does the HP 5500-24G-SFP EI support IPv6 routing?
A
Yes, the switch supports full IPv6 features including IPv6 static routing, RIPng, OSPFv3 and dual-stack management for seamless migration.
Q
What is the power consumption of the HP 5500-24G-SFP EI Switch?
A
Under typical load, the switch consumes approximately 25 W; maximum power draw reaches 40 W, ensuring energy efficiency in enterprise deployments.
Q
What warranty and support options are available for the HP 5500-24G-SFP EI?
A
HP offers a lifetime limited warranty with next-business-day advance replacement, plus optional Proactive Care and Foundation Care support for software updates and on-site service.
Q
What are the typical use cases for the HP 5500-24G-SFP EI in enterprise networks?
A
Ideal for campus access, branch office aggregation and SMB core deployments, it delivers high-performance switching, advanced routing, security and scalable stacking.
