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JD377A
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- HP 5500-24G EI Switch
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
JD377A Overview
JD377A is an advanced network switch designed to deliver high-performance connectivity and robust scalability for enterprise environments. It features a modular architecture that supports flexible power options including AC and redundant power supplies, along with versatile port configurations that ensure seamless integration with existing networks.
The JD377A offers superior stacking capabilities and high-speed processing to maintain optimal network performance even under heavy traffic loads. It is ideal for data centers, campus networks, and other mission-critical applications that demand reliable and secure communication infrastructure.
What is the price of JD377A?
Pricing for JD377A is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for JD377A.
Explore more options from Switches or explore other Hpe products.
JD377A Specifications
| Product Type | Switch |
| Power Source | Redundant Power Supply / AC Power Supply |
| Layer Supported | Layer 2 / Layer 3 |
| Form Factor | Rack-mount |
| Power Consumption | 150W |
| Number Of Ethernet Ports | 24–48 Ports |
| Number Of Downlink Ports | 24 Ports |
| Manageable | Managed |
| Ethernet Technology | 10/100/1000 |
| Media Type Supported | Twisted Pair / Fiber / Combo |
| Redundant Power Supply Supported | Yes |
| Manufacturer Part Number | JD377A |
| Uplink Configuration | 1G / 10G |
| IOS | IP Services |
| POE Support | POE+ |
| SFP Ports | 4 SFP Ports |
| Memory | 256 MB |
| Rack Units | 1 RU |
| Interface Ports | 10/100/1000 |
| Port/Expansion Slot Details | Dual expansion slots available for enhanced connectivity |
| Flash Memory | 64 MB |
| Switching Capacity | 320 Gbps |
| Switching Capacity With Stacking | 640 Gbps |
| Product Name | JD377A Enterprise Stackable Switch |
| Height | 1 inches |
| Width | 17 inches |
| Depth | 11 inches |
| Weight | 8 lbs |
JD377A Use Case
High-Availability Branch-Office Edge Deployment
In a distributed branch office environment serving 80+ users and VoIP handsets, the JD377A-HP 5500-24G EI Switch is deployed as the primary edge switch. Leveraging IRF-based virtual stacking and OSPF dynamic routing, it delivers sub-50 ms failover, active-active link aggregation over four SFP uplinks, and centralized firmware updates. Outcome: 99.999% availability, simplified management across multiple sites and 30% reduction in operational overhead.
Campus Building Aggregation with Simplified Management
At a university campus with multi-floor labs and lecture halls, the JD377A-HP 5500-24G EI Switch aggregates traffic from 12 edge switches via LACP and 1 GbE fiber ports. IRF-powered stacking unifies up to four switches under a single management IP, while built-in ACL, QoS and IPv6 support enforce security and prioritize VoIP and video traffic. Outcome: 2× throughput boost, 40% faster provisioning and granular traffic control.
Industrial Automation and IoT Network Backbone
In a smart-factory deployment connecting PLCs, HMIs and IP cameras, the JD377A-HP 5500-24G EI Switch provides deterministic forwarding with port-based VLAN segmentation, storm-suppression and ring-protection protocols. Four SFP uplinks form resilient fiber rings; RMON monitoring delivers real-time traffic analytics. Outcome: sub-10 ms ring-recovery, enhanced network isolation for OT devices and 25% lower downtime in production lines.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Depth | 11 inches | 14 inches | 16.5 inches | 11 inches | 11 inches |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Flash Memory | 64 MB | 64 MB | 64 MB | 64 MB | 64 MB |
| Form Factor | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Height | 1 inches | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches |
| Interface Ports | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| IOS | IP Services | IP Services | IP Services | IP Services | IP Lite |
| Layer Supported | Layer 2 / Layer 3 | Layer 2 / Layer 3 | Layer 2 / Layer 3 | Layer 2 / Layer 3 | Layer 2 / Layer 3 |
| Manageable | Managed | Managed | Managed | Managed | Managed |
| Manufacturer Part Number | JD377A | JG240A | JD374A | JD375A | JG241A |
| Media Type Supported | Twisted Pair / Fiber / Combo | Twisted Pair / Fiber / Combo | Twisted Pair / Fiber / Combo | Combo | Combo |
| Memory | 256 MB | 256 MB | 256 MB | 256 MB | 256 MB |
| Number of Downlink Ports | 24 Ports | 24 Ports | 24 Ports | 8 Ports | 24 Ports |
| Number of Ethernet Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports |
| POE Support | POE+ | POE+ | POE+ | POE+ | POE+ |
| Port/Expansion Slot Details | Dual expansion slots available for enhanced connectivity | 2 expansion slots for uplink modules | 2 expansion slots | 24 fixed Ethernet ports and 4 dedicated uplink ports | N/A |
| Power Consumption | 150W | 50W | 50W | 85 W | 75 W |
| Power Source | Redundant Power Supply / AC Power Supply | Redundant Power Supply / AC Power Supply | AC Power Supply / Redundant Power Supply | Redundant Power Supply | AC Power Supply |
| Product Name | JD377A Enterprise Stackable Switch | JG240A Enterprise Switch | JD374A Enterprise Layer 3 Switch | JD375A High-Performance Managed Switch | JG241A Aggregation Switch |
| Product Type | Switch | Switch | Switch | Switch | Switch |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports |
| Switching Capacity | 320 Gbps | 48 Gbps | 128 Gbps | 128 Gbps | 128 Gbps |
| Switching Capacity with Stacking | 640 Gbps | 96 Gbps | 256 Gbps | 256 Gbps | 256 Gbps |
| Uplink Configuration | 1G / 10G | 1G / 10G | 10G | 10G | 1G |
| Weight | 8 lbs | 15 lbs | 15 lbs | 15 lbs | 15 lbs |
| Width | 17 inches | 17.5 inches | 19 inches | 17.5 inches | 17.5 inches |
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Questions & Answers
Q
What is the HP 5500-24G EI Switch (SKU JD377A)?
A
The HP 5500-24G EI Switch (SKU JD377A) is a fixed-port Gigabit Ethernet switch offering advanced Layer 2/3 features for enterprise access and aggregation networks.
Q
How many ports and uplinks does the HP 5500-24G EI provide?
A
It provides 24 Gigabit Ethernet RJ-45 ports and four dual-personality 1/10 GbE SFP+ uplink slots for flexible connectivity.
Q
What is the switching capacity and forwarding rate of the HP 5500-24G EI?
A
The switch delivers up to 336 Gbps switching capacity and supports up to 252 Mpps packet forwarding performance.
Q
Does the HP 5500-24G EI support Layer 3 routing?
A
Yes, it supports static routing, RIP, OSPF, VRRP and BGP (with optional license) for robust Layer 3 deployment.
Q
Which management interfaces are available on the HP 5500-24G EI?
A
Management options include an intuitive web GUI, CLI (console/SSH), SNMP v1/2/3, RMON, and out-of-band console port.
Q
Does the HP 5500-24G EI support Power over Ethernet?
A
The standard HP 5500-24G EI model does not supply PoE; for Power over Ethernet, choose the HP 5500-24G-PoE-EI variant.
Q
What security features are included in the HP 5500-24G EI?
A
It offers enterprise-grade ACLs, 802.1X port authentication, DHCP snooping, ARP inspection and DoS attack protection.
Q
Is the HP 5500-24G EI rack-mountable?
A
Yes, the switch includes detachable rack ears for installation in a standard 19-inch, 1U equipment rack.
Q
What warranty coverage is offered with the HP 5500-24G EI?
A
The product comes with a one-year limited hardware warranty, with options to extend coverage via HPE Care Pack support.
Q
What are the operating temperature and humidity ranges?
A
It operates safely from 0 °C to 45 °C and 10%–90% non-condensing humidity, with storage from –40 °C to 70 °C.
Q
Is the HP 5500-24G EI fully IPv6 capable?
A
Yes, it provides full IPv6 management and forwarding, including ICMPv6, DHCPv6, neighbor discovery and IPv6 ACLs.
Q
Which SFP/SFP+ transceivers are compatible with this switch?
A
It supports standard HP SFP transceivers such as J4858C (1 GbE) and J9150A/J9150C (10 GbE) modules.
Q
Does the HP 5500-24G EI support VLANs and QoS?
A
Yes, it supports up to 4,096 VLANs, private VLAN, voice VLAN and hardware-based QoS with eight traffic queues per port.
Q
What is the typical power consumption of the HP 5500-24G EI?
A
Typical power consumption is approximately 35 W without SFP+ modules and around 50 W under full port load.
Q
How energy efficient is the HP 5500-24G EI?
A
It features IEEE 802.3az Energy Efficient Ethernet, intelligent fan control and power-on-demand for optimized energy usage.
Q
Which network environments is the HP 5500-24G EI best suited for?
A
It is ideal for enterprise edge access, branch office aggregation, campus distribution and data center top-of-rack deployments.
