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JG240A
- Description:
- HP 5500-48G-PoE+ EI Switch w/2 Intf Slts
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3 Year Extended Warranty
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Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
JG240A Overview
JG240A is an enterprise-grade switch designed with a robust modular architecture that supports both fixed configuration and expandable stacking capabilities. It offers multiple power options including AC power with redundancy to ensure continuous uptime, and comes equipped with a versatile mix of Ethernet and SFP ports that enable flexible uplink configurations.
The JG240A delivers high performance with low latency for mission-critical network applications, ensuring seamless scalability in data centers, campus networks, and enterprise environments. Its advanced stacking technology, reliable power design, and optimized interface modules make it an ideal solution for core routing, aggregation, and access layer deployments.
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JG240A Specifications
| Product Type | Switch |
| Power Source | Redundant Power Supply / AC Power Supply |
| Layer Supported | Layer 2 / Layer 3 |
| Form Factor | Rack-mount |
| Power Consumption | 50W |
| Number Of Ethernet Ports | 24–48 Ports |
| Number Of Downlink Ports | 24 Ports |
| Manageable | Managed |
| Ethernet Technology | 10/100/1000 |
| Media Type Supported | Twisted Pair / Fiber / Combo |
| Redundant Power Supply Supported | Yes |
| Manufacturer Part Number | JG240A |
| Uplink Configuration | 1G / 10G |
| IOS | IP Services |
| POE Support | POE+ |
| SFP Ports | 4 SFP Ports |
| Memory | 256 MB |
| Rack Units | 1 RU |
| Interface Ports | 10/100/1000 |
| Port/Expansion Slot Details | 2 expansion slots for uplink modules |
| Flash Memory | 64 MB |
| Switching Capacity | 48 Gbps |
| Switching Capacity With Stacking | 96 Gbps |
| Product Name | JG240A Enterprise Switch |
| Height | 1.75 inches |
| Width | 17.5 inches |
| Depth | 14 inches |
| Weight | 15 lbs |
JG240A Use Case
High-Density PoE+ Deployment for Enterprise Wireless Networks
In a corporate HQ rollout of 200+ Wi-Fi 6 access points, the JG240A-HP 5500-48G-PoE+ EI Switch w/2 Intf Slts delivers 740 W of PoE budget across 48 Gigabit ports, ensuring sustained uptime and optimal throughput for high-bandwidth applications. Its dual interface slots enable seamless 10 GbE uplinks and redundant pathing, resulting in simplified management, predictable performance, and reduced capital expenditure on separate PoE injectors.
Scalable IP Surveillance Backbone for Smart Buildings
For a multi-floor smart building installation with 150+ 4K IP cameras, the JG240A-HP provides centralized PoE+ power and Quality of Service prioritization to guarantee video integrity during peak hours. The switch’s enterprise-grade switching fabric and hot-swappable interface modules enable non-disruptive uplink upgrades, delivering real-time security monitoring, simplified cable runs, and lower total cost of ownership.
Top-of-Rack Aggregation in Edge Data Centers
In an edge data center serving 500+ virtualized workloads, the JG240A-HP functions as a top-of-rack aggregator, leveraging its 48×1 GbE PoE+ ports for compute and storage nodes plus dual SFP+ slots for 10 GbE spine connections. Its robust Energy-Efficient Ethernet (EEE) design and advanced OSPF/MPLS support streamline network convergence, delivering sub-10 ms failover, consistent SLAs, and simplified cabling.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Depth | 11 inches | 14 inches | 16.5 inches | 11 inches | 11 inches |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Flash Memory | 64 MB | 64 MB | 64 MB | 64 MB | 64 MB |
| Form Factor | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Height | 1 inches | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches |
| Interface Ports | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| IOS | IP Services | IP Services | IP Services | IP Services | IP Lite |
| Layer Supported | Layer 2 / Layer 3 | Layer 2 / Layer 3 | Layer 2 / Layer 3 | Layer 2 / Layer 3 | Layer 2 / Layer 3 |
| Manageable | Managed | Managed | Managed | Managed | Managed |
| Manufacturer Part Number | JD377A | JG240A | JD374A | JD375A | JG241A |
| Media Type Supported | Twisted Pair / Fiber / Combo | Twisted Pair / Fiber / Combo | Twisted Pair / Fiber / Combo | Combo | Combo |
| Memory | 256 MB | 256 MB | 256 MB | 256 MB | 256 MB |
| Number of Downlink Ports | 24 Ports | 24 Ports | 24 Ports | 8 Ports | 24 Ports |
| Number of Ethernet Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports |
| POE Support | POE+ | POE+ | POE+ | POE+ | POE+ |
| Port/Expansion Slot Details | Dual expansion slots available for enhanced connectivity | 2 expansion slots for uplink modules | 2 expansion slots | 24 fixed Ethernet ports and 4 dedicated uplink ports | N/A |
| Power Consumption | 150W | 50W | 50W | 85 W | 75 W |
| Power Source | Redundant Power Supply / AC Power Supply | Redundant Power Supply / AC Power Supply | AC Power Supply / Redundant Power Supply | Redundant Power Supply | AC Power Supply |
| Product Name | JD377A Enterprise Stackable Switch | JG240A Enterprise Switch | JD374A Enterprise Layer 3 Switch | JD375A High-Performance Managed Switch | JG241A Aggregation Switch |
| Product Type | Switch | Switch | Switch | Switch | Switch |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports |
| Switching Capacity | 320 Gbps | 48 Gbps | 128 Gbps | 128 Gbps | 128 Gbps |
| Switching Capacity with Stacking | 640 Gbps | 96 Gbps | 256 Gbps | 256 Gbps | 256 Gbps |
| Uplink Configuration | 1G / 10G | 1G / 10G | 10G | 10G | 1G |
| Weight | 8 lbs | 15 lbs | 15 lbs | 15 lbs | 15 lbs |
| Width | 17 inches | 17.5 inches | 19 inches | 17.5 inches | 17.5 inches |
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Questions & Answers
Q
What is the HPE 5500-48G-PoE+ EI Switch (SKU JG240A)?
A
The HPE 5500-48G-PoE+ EI Switch (JG240A) is a 1U, layer-3 Ethernet switch offering 48 Gigabit PoE+ ports and two modular uplink slots, designed for campus access, SMB and enterprise edge deployments.
Q
How many PoE+ ports does the switch provide and what is its total power budget?
A
This switch delivers 48 10/100/1000 PoE+ ports with a maximum total power budget of 370 W, supporting up to 30 W per port for IP phones, wireless access points and surveillance cameras.
Q
Which uplink interfaces are supported on the HPE 5500-48G-PoE+ EI?
A
The switch features two dual-personality interface slots that accept Gigabit SFP transceivers or 10 GbE XFP/SFP+ modules, enabling flexible uplinks to core switches or aggregation devices.
Q
What is the switching capacity and forwarding rate of this model?
A
The HPE 5500-48G-PoE+ EI delivers up to 216 Gbps of non-blocking switching capacity and a packet forwarding rate of 160 Mpps, ensuring wire-speed performance under full load.
Q
Which layer-3 features are supported by the HPE 5500-48G-PoE+ EI?
A
It supports static routing, RIP v1/v2, OSPF v2, IPv6 tunneling, VRRP, ACLs and comprehensive QoS policies for secure, efficient inter-VLAN and routed WAN connectivity.
Q
How can I manage and monitor the switch?
A
Management options include a web-based GUI, CLI via SSH or console, SNMP v1/v2c/v3, RMON, sFlow and a RESTful API, providing centralized control and real-time performance monitoring.
Q
Does the switch support link aggregation and high availability?
A
Yes, it supports LACP port aggregation, RSTP/MSTP for rapid spanning tree convergence, VRRP for gateway redundancy and SNMP trap alerts for proactive failover.
Q
Can multiple HPE 5500-48G-PoE+ EI switches be stacked?
A
While this model does not support physical stacking, it offers virtual chassis capabilities via IRF–compatible uplink modules for simplified multi-chassis management.
Q
What deployment scenarios are ideal for this switch?
A
The switch is optimized for SMB campuses, branch offices, IP telephony, wireless access layer and PoE-powered video surveillance applications requiring secure, scalable performance.
Q
Which fiber transceivers and modules are compatible?
A
Compatible modules include HPE SFP/SFP+ optics (SX, LX, LR, SR), XFP 10 GbE transceivers and BiDi SFPs, supporting link distances from 100 m to 80 km over single-mode or multi-mode fiber.
Q
What are the physical and power specifications of the switch?
A
Dimensions: 44.6 x 44.8 x 4.4 cm (W×D×H), weight: 6.5 kg. Power: 100–240 VAC, 50/60 Hz, single internal PSU with optional redundant power supply support.
Q
How energy-efficient is the HPE 5500-48G-PoE+ EI?
A
It incorporates IEEE 802.3az Energy Efficient Ethernet, intelligent fan control and low-power silicon design, reducing energy consumption during low-traffic periods.
Q
What warranty and support options are available for SKU JG240A?
A
HPE offers a limited lifetime warranty with next-business-day replacement. Extended support and Proactive Care services are available through HPE Care Pack programs.
Q
How do I install and configure the HPE 5500-48G-PoE+ EI?
A
Mount the switch in a standard 19″ rack, connect AC power, attach uplink modules, then configure via web GUI or CLI using the Quick Setup wizard and import existing VLAN templates as needed.
Q
How can I update the firmware and ensure security compliance?
A
Download the latest ArubaOS-EI firmware from the HPE Support Center, apply upgrades via CLI or GUI, and enable automated security patch alerts through HPE’s Live Updates feature.
Q
Are there licensing requirements for advanced features?
A
Most layer-3, QoS and PoE+ features are enabled by default. Advanced ArubaOS-EI licenses (such as Foundation Care or SmartRate) may be required for optional analytics or SD-LAN integration.
Q
What is the availability and typical lead time for ordering JG240A?
A
The HPE 5500-48G-PoE+ EI (JG240A) is typically stocked by major distributors with a standard lead time of 1–2 weeks, subject to regional inventory and shipping schedules.
