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JG404A
- Description:
- HP MSR3064 Router
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3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
JG404A Overview
JG404A is a high-performance enterprise router built with a modular architecture that delivers flexible power options, including a redundant AC Power Supply, and features dual WAN configuration with multiple LAN interfaces designed for critical network deployments. It integrates essential services such as voice, video, and WAN optimization along with robust VPN support (IPSec/SSL VPN) and comprehensive firewall capabilities to ensure secure and high-speed connectivity.
Engineered for demanding enterprise and business use cases, JG404A offers advanced throughput capacity (up to 10Gbps) coupled with high availability, stacking capability, and modular expansion slots (3+ Slots) for scalable performance. Its industry-leading design incorporates complete redundancy, support for major routing protocols, and meticulous QoS features that guarantee reliable and secure network operations in mission-critical environments.
What is the price of JG404A?
Pricing for JG404A is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for JG404A.
Explore more options from Routers or explore other Hpe products.
JG404A Specifications
| Product Type | Enterprise Router |
| VPN Support | IPSec / SSL VPN |
| Power Source | Redundant AC Power Supply |
| Routing Protocols | OSPF / BGP / EIGRP / MPLS / Static Routing |
| Broadband | Fiber Optic |
| Architecture | Modular |
| WAN Configuration | Dual WAN |
| WAN Ports | 2 WAN |
| LAN Ports | 4 LAN Ports |
| Ethernet Technology | 10/100/1000 |
| Wi-Fi Standard | N/A |
| Connectivity Type | Wired |
| Network Protocols | IPv4, IPv6 |
| Remote Management | CLI, SNMP, Web Interface |
| Compliance Standards | FCC, CE |
| Wireless Support | No |
| Speed/Capacity | Gigabit |
| Firewall Features | Yes |
| Features | VPN / Firewall / IPv6 Compatible / MPLS |
| Use Case | Enterprise |
| Management | Managed |
| Form Factor | Rack-mount |
| Integrated Services | Voice / Video / WAN Optimization |
| High Availability Support | Supported |
| Safety | N/A |
| EMC | N/A |
| Telecom | N/A |
| Throughput Capacity | 10Gbps |
| QoS Features | Supported |
| Built-in Security Features | Firewall / Intrusion Prevention |
| Expansion Slots | NIM |
| Modular Slots Available | 3+ Slots |
| Stacking Capability | Yes |
| 5G Support | No |
| Memory | 4 GB |
| Flash Memory | 512 MB |
| Interface Ports | RJ-45 / SFP |
| Power | 150W |
| Device Type | Router |
| Product Name | JG404A Enterprise Modular Router |
| Height | 1.75 inches |
| Width | 17 inches |
| Depth | 18 inches |
| Weight | 10 lbs |
JG404A Use Case
High-Availability Enterprise Branch WAN Connectivity with JG404A-HP MSR3064 Router
In a global retail chain’s distributed branch network, the JG404A-HP MSR3064 Router aggregates dual 10 GE uplinks and LTE/5G backup to deliver sub-10 ms failover and centralized policy enforcement. Outcome: 99.999% uptime for VoIP and point-of-sale systems, optimized bandwidth costs, and simplified WAN management across 200+ sites.
Scalable Data Center Interconnect and MPLS VPN Deployment Using JG404A-HP MSR3064 Router
A cloud service provider deploys the JG404A-HP MSR3064 Router to implement high-density MPLS VPN and BGP-based Data Center Interconnect across multiple regions. Outcome: Line-rate forwarding on 48×10 GE ports, secure multi-tenant segmentation, 25% lower latency, and rapid on-demand service provisioning.
Low-Latency 5G Campus Network and Edge Computing with JG404A-HP MSR3064 Router
In a smart manufacturing campus, the JG404A-HP MSR3064 Router orchestrates 5G network slicing, deterministic QoS and on-premises edge computing for real-time analytics. Outcome: Sub-1 ms latency, 40% improvement in packet delivery, enhanced process automation and predictive maintenance.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| 5G Support | No | No | No | No | No |
| Architecture | Modular | Modular | Modular | Modular | Modular |
| Broadband | Fiber Optic | Fiber Optic / DSL | Fiber Optic | Fiber Optic / DSL | Fiber Optic |
| Built-in Security Features | Firewall / Intrusion Prevention | Firewall, Intrusion Prevention, Malware Protection | Firewall / Intrusion Prevention | Firewall, Intrusion Prevention, Malware Protection | Firewall / Intrusion Prevention |
| Compliance Standards | FCC, CE | RoHS, FCC, CE | RoHS, FCC, CE | RoHS, FCC, CE | FCC, CE |
| Connectivity Type | Wired | Wired | Wired | Wired | Wired |
| Depth | 18 inches | 18 inches | 12 inches | 15 inches | 15 inches |
| Device Type | Router | Router | Router | Router | Router |
| EMC | N/A | N/A | FCC, CE | N/A | N/A |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Expansion Slots | NIM | SFP+ | SFP+ | NIM, SFP+ | NIM / SFP+ |
| Features | VPN / Firewall / IPv6 Compatible / MPLS | VPN, Firewall, IPv6 Compatible, WAN Optimization | VPN / IPv6 Compatible / Firewall / MPLS | VPN, IPv6 Compatible, Firewall, WAN Optimization | VPN / Firewall / QoS / IPv6 Compatible |
| Firewall Features | Yes | Yes | Yes | Yes | Yes |
| Flash Memory | 512 MB | 512 MB | 512 MB | 512 MB | 512 MB |
| Form Factor | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Height | 1.75 inches | 4 inches | 1.75 inches | 2 inches | 2 inches |
| High Availability Support | Supported | Supported | Supported | Supported | Supported |
| Integrated Services | Voice / Video / WAN Optimization | Voice, Video, WAN Optimization | Voice / Video / WAN Optimization | Voice, Video, WAN Optimization | Voice / Video / WAN Optimization |
| Interface Ports | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP+ | RJ-45, SFP+ | RJ-45 / SFP+ |
| LAN Ports | 4 LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Management | Managed | Managed | Managed | Managed | Managed |
| Memory | 4 GB | 4 GB | 4 GB | 4 GB | 4 GB |
| Modular Slots Available | 3+ Slots | 3+ Slots | 2 Slots | 3+ Slots | 3+ Slots |
| Network Protocols | IPv4, IPv6 | IPv4, IPv6 | IPv4, IPv6, MPLS | IPv4, IPv6, MPLS | IPv4, IPv6, MPLS |
| Power | 150W | 350 Watt | 150W | 150 W | 250W |
| Power Source | Redundant AC Power Supply | AC Power Supply / Redundant | Redundant | AC Power Supply / DC Power Supply / Redundant | AC Power Supply / Redundant |
| Product Name | JG404A Enterprise Modular Router | JG406A Enterprise Modular Router | JG407A Enterprise Modular Router | JG409B Enterprise Router | JG410A Enterprise Router |
| Product Type | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router |
| QoS Features | Supported | Supported | Supported | Supported | Supported |
| Remote Management | CLI, SNMP, Web Interface | SNMP, Telnet, SSH, HTTPS | SSH, HTTPS, SNMP | SSH, Telnet, SNMP | SSH, SNMP, Telnet |
| Routing Protocols | OSPF / BGP / EIGRP / MPLS / Static Routing | OSPF / BGP / EIGRP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / EIGRP / Static Routing | OSPF / BGP / Static Routing |
| Safety | N/A | N/A | UL, CE | N/A | N/A |
| Speed/Capacity | Gigabit | Gigabit | Gigabit | 10gb | Gigabit |
| Stacking Capability | Yes | Yes | Yes | Yes | Yes |
| Telecom | N/A | N/A | ITU-T | N/A | N/A |
| Throughput Capacity | 10Gbps | 10 Gbps | 2 Gbps | 10 Gbps | 10 Gbps |
| Use Case | Enterprise | Enterprise / SMB | Enterprise | Enterprise | Enterprise / Business |
| VPN Support | IPSec / SSL VPN | IPSec / SSL VPN / DMVPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| WAN Configuration | Dual WAN | Dual WAN | Dual WAN | Dual WAN | Dual WAN |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 10 lbs | 25 lbs | 15 lbs | 12 lbs | 25 lbs |
| Wi-Fi Standard | N/A | N/A | N/A | N/A | N/A |
| Width | 17 inches | 17 inches | 17 inches | 17 inches | 17 inches |
| Wireless Support | No | No | No | No | No |
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Questions & Answers
Q
What is the HP MSR3064 Router (SKU: JG404A)?
A
The HP MSR3064 Router (JG404A) is a high-performance, multi-service edge router designed for medium to large enterprise networks, offering advanced routing, security, and WAN connectivity.
Q
What are the key features of the HP MSR3064 Router?
A
Key features include 3.2 Gbps forwarding performance, 64 K routes, hardware-based VPN acceleration, built-in 4 x 10GbE SFP+ uplinks, and modular interface expansion slots.
Q
How many ports and interface types does the MSR3064 support?
A
The MSR3064 provides 4 fixed 10GbE SFP+ ports, 2 GE RJ-45 ports, and two expansion slots supporting serial, DSL, or additional Gigabit modules.
Q
Which routing protocols are supported by the HP MSR3064?
A
The MSR3064 supports OSPF, BGP, RIP, IS-IS, and static routing, plus advanced Multiprotocol BGP (MP-BGP) for IPv4/IPv6 multi-service deployments.
Q
Is the HP MSR3064 suitable for medium to large enterprises?
A
Yes. With high throughput, multiple WAN uplinks and modular expansion, the MSR3064 meets the performance and scalability demands of medium to large businesses.
Q
What security features are included on the MSR3064 Router?
A
Built-in security includes IPsec VPN with hardware acceleration, firewall policies, DoS protection, dynamic ARP inspection, and MAC-binding for network integrity.
Q
Does the HP MSR3064 support high availability?
A
Yes. The MSR3064 offers VRRP and smart link protection for seamless failover and uninterrupted service in redundant gateway deployments.
Q
Can I manage the HP MSR3064 via CLI and GUI?
A
Yes. You can configure and monitor the router using a command-line interface (CLI) or a web-based GUI with role-based access control.
Q
Does the MSR3064 support IPv6?
A
Yes. The router provides full IPv6 support, including dual-stack operation, IPv6 routing protocols (OSPFv3, MP-BGP4+), and IPsec for IPv6 security.
Q
What is the throughput performance of the MSR3064?
A
The HP MSR3064 delivers up to 3.2 Gbps of forwarding performance, ensuring low latency and high throughput for demanding enterprise applications.
Q
Which WAN interfaces are available on the MSR3064?
A
Built-in WAN interfaces include 4 x 10GbE SFP+ and 2 x GE RJ-45, plus support for expansion modules such as VDSL2, ADSL2+, and serial WAN cards.
Q
How do I configure VLANs on the HP MSR3064 Router?
A
You can create and assign VLANs via CLI or web GUI by defining VLAN IDs, tagging ports, and mapping interfaces using the ‘vlan batch’ and ‘port trunk’ commands.
Q
What power options are available for the MSR3064?
A
The MSR3064 comes standard with an internal AC power supply and optional DC power modules, supporting 100–240 VAC or –48 VDC input for deployment flexibility.
Q
How do I update the firmware on the HP MSR3064 Router?
A
Firmware updates can be applied via TFTP, FTP or USB by uploading the new software image through CLI or the web GUI’s system upgrade menu.
Q
What warranty and support options are offered for the MSR3064?
A
The MSR3064 includes a one-year limited hardware warranty with next-business-day exchange. Optional Care Pack services extend coverage for up to five years.
Q
Where can I find technical documentation for the MSR3064?
A
Visit HPE’s official support website and search SKU JG404A to access user guides, configuration examples, release notes, and software downloads.
