United States
Name:
JH299A
- Description:
- HPE MSR954-W 1GbE SFP LTE (WW) 2GbE-WAN 4GbE-LAN Wireless 802.11n CWv7 Router
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3 Year Extended Warranty
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Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
JH299A Overview
JH299A is an enterprise-grade modular router engineered with a robust architecture that supports dual WAN configurations and 8 LAN ports, ensuring versatile connectivity and high performance for demanding business environments. It offers a range of power options including both AC and DC supplies with redundancy, alongside integrated services such as voice, video, and WAN optimization to meet diverse network demands.
JH299A features advanced VPN capabilities supporting both IPSec and SSL VPN, a throughput capacity of up to 10 Gbps, and high availability support for mission-critical operations. Designed for enterprise use cases, it further integrates firewall, intrusion prevention, and other built-in security features, while its modular slots and expansion options allow for future upgrades and scalability.
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JH299A Specifications
| Product Type | Enterprise Router |
| VPN Support | IPSec, SSL VPN |
| Power Source | AC Power Supply / DC Power Supply / Redundant |
| Routing Protocols | OSPF, BGP, EIGRP, Static Routing |
| Broadband | Fiber Optic, DSL, LTE |
| Architecture | Modular |
| WAN Configuration | Dual WAN |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Ethernet Technology | 10/100/1000 |
| Wi-Fi Standard | WiFi 6 |
| Connectivity Type | Wired |
| Network Protocols | IPv4, IPv6 |
| Remote Management | SSH, HTTPS, Telnet |
| Compliance Standards | FCC, CE, RoHS |
| Wireless Support | Yes |
| Speed/Capacity | Gigabit |
| Firewall Features | Yes |
| Features | VPN, Firewall, IPv6 Compatible, POE |
| Use Case | Enterprise |
| Management | Managed |
| Form Factor | Rack-mount |
| Integrated Services | Voice, Video, WAN Optimization |
| High Availability Support | Supported |
| Safety | UL Listed |
| EMC | FCC Part 15 |
| Telecom | TIA/EIA |
| Throughput Capacity | 10 Gbps |
| QoS Features | Supported |
| Built-in Security Features | Firewall, Intrusion Prevention, Malware Protection |
| Expansion Slots | NIM, SFP+ |
| Modular Slots Available | 3+ Slots |
| Stacking Capability | Yes |
| 5G Support | No |
| Memory | 4 GB |
| Flash Memory | 512 MB |
| Interface Ports | RJ-45, SFP+ |
| Power | 250W |
| Device Type | Router |
| Product Name | JH299A Enterprise Modular Router |
| Height | 4 inches |
| Width | 17 inches |
| Depth | 18 inches |
| Weight | 25 lbs |
JH299A Use Case
Enterprise Branch Resilient Connectivity with LTE and SFP Redundancy
A multinational corporation deploys the JH299A-HPE MSR954-W router at remote offices to combine 1GbE SFP primary links with LTE (WW) failover, ensuring 2GbE-WAN throughput and uninterrupted WAN access. Integrated 4GbE-LAN ports and Wireless 802.11n deliver high-speed internal connectivity, while CWv7 centralized management enforces security policies. Benefit: Achieve near-zero downtime and streamlined network administration under a single pane of glass.
High-Bandwidth Mobile Pop-Up Retail Network
A large retail brand uses the JH299A-HPE MSR954-W router to provision temporary event locations, leveraging dual Gigabit SFP uplinks and global LTE for instant WAN activation. The 4GbE-LAN interfaces support POS terminals and digital signage, while Wireless 802.11n serves staff devices. Outcome: Rapid site roll-out with carrier-grade reliability, secure payments, and scalable bandwidth on demand.
Secure Industrial IoT Edge Gateway in Remote Sites
An energy company installs the JH299A-HPE MSR954-W at off-grid substations to aggregate sensor data over 2GbE-WAN and LTE (WW) backup links. The router’s SFP port connects fiber-based field controllers, and 802.11n serves wireless SCADA devices, all protected by CWv7-driven VPN and firewall. Result: Robust, encrypted telemetry transmission and reduced operational risk in harsh environments.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| 5G Support | No | No | No | No | No |
| Architecture | Modular | Modular | Modular | Modular | Modular |
| Broadband | Fiber Optic | Fiber Optic, DSL, LTE | Fiber Optic | Fiber Optic | Fiber Optic |
| Built-in Security Features | Firewall, Intrusion Prevention | Firewall, Intrusion Prevention, Malware Protection | Firewall, Intrusion Prevention, Malware Protection | Firewall, Intrusion Prevention, Malware Protection | Firewall, Intrusion Prevention, Malware Protection |
| Compliance Standards | IEEE 802.3, IEEE 802.11 | FCC, CE, RoHS | FCC, CE | FCC, CE | FCC, CE, RoHS |
| Connectivity Type | Wired | Wired | Wired | Wired | Wired |
| Depth | 18 inches | 18 inches | 14 inches | 15 inches | 15 inches |
| Device Type | Router | Router | Router | Router | Router |
| EMC | FCC, CE | FCC Part 15 | N/A | N/A | N/A |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Expansion Slots | NIM / SFP+ | NIM, SFP+ | NIM, SFP+ | NIM | NIM, SFP+ |
| Features | VPN, IPv6 Compatible, Firewall | VPN, Firewall, IPv6 Compatible, POE | VPN, IPv6 Compatible, Firewall, MPLS, VoIP | VPN, IPv6 Compatible, Firewall | VPN, IPv6 Compatible, Firewall, POE, MPLS |
| Firewall Features | Yes | Yes | Yes | Yes | Yes |
| Flash Memory | 512 MB | 512 MB | 512 MB | 512 MB | 256 MB |
| Form Factor | Rack-mount | Rack-mount | Chassis | Rack-mount | Rack-mount |
| Height | 2 inches | 4 inches | 2 inches | 2 inches | 2 inches |
| High Availability Support | Supported | Supported | Supported | Supported | Supported |
| Integrated Services | Voice, Video, WAN Optimization | Voice, Video, WAN Optimization | Voice, Video, WAN Optimization | Voice, Video, WAN Optimization | Voice, Video, WAN Optimization |
| Interface Ports | RJ-45, SFP+ | RJ-45, SFP+ | RJ-45, SFP | RJ-45, SFP | RJ-45, SFP, Combo Ports |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Management | Managed | Managed | Managed | Managed | Managed |
| Memory | 4 GB | 4 GB | 2 GB | 4 GB | 4 GB |
| Modular Slots Available | 2 Slots | 3+ Slots | 3+ Slots | 2 Slots | 3+ Slots |
| Network Protocols | TCP/IP, UDP, ICMP | IPv4, IPv6 | IPv4, IPv6 | IPv4, IPv6, ICMP, TCP, UDP | IPv4, IPv6, TCP/IP, UDP |
| Power | 150W | 250W | 350 Watt | 150W | 250W |
| Power Source | AC Power Supply / Redundant | AC Power Supply / DC Power Supply / Redundant | AC Power Supply / DC Power Supply / Redundant | AC Power Supply / DC Power Supply / Redundant | Redundant AC/DC Power Supply |
| Product Name | JH297A Enterprise Router | JH299A Enterprise Modular Router | JH300A Enterprise Modular Router | JH301A Enterprise Modular Router | JH373A Enterprise Modular Router |
| Product Type | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router |
| QoS Features | Supported | Supported | Supported | Supported | Supported |
| Remote Management | HTTPS, SSH, SNMP | SSH, HTTPS, Telnet | SSH, HTTPS, SNMP | SSH, Telnet, SNMP | SNMP, CLI, Web |
| Routing Protocols | OSPF / BGP / Static Routing | OSPF, BGP, EIGRP, Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / EIGRP / Static Routing |
| Safety | RoHS, CE | UL Listed | N/A | N/A | N/A |
| Speed/Capacity | Gigabit | Gigabit | Gigabit | Gigabit | Gigabit |
| Stacking Capability | Yes | Yes | Yes | Yes | Yes |
| Telecom | ETSI | TIA/EIA | N/A | N/A | N/A |
| Throughput Capacity | 10 Gbps | 10 Gbps | 1 Gbps | 10 Gbps | 10 Gbps |
| Use Case | Enterprise | Enterprise | Enterprise | Enterprise | Enterprise |
| VPN Support | IPSec / SSL VPN | IPSec, SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| WAN Configuration | Dual WAN | Dual WAN | Dual WAN | Dual WAN | Dual WAN |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 8 lbs | 25 lbs | 15 lbs | 10 lbs | 15 lbs |
| Wi-Fi Standard | N/A | WiFi 6 | N/A | N/A | N/A |
| Width | 17 inches | 17 inches | 17 inches | 17 inches | 17 inches |
| Wireless Support | No | Yes | No | No | No |
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Questions & Answers
Q
What is the HPE MSR954-W 1GbE SFP LTE 2GbE-WAN 4GbE-LAN Wireless 802.11n CWv7 Router?
A
The HPE MSR954-W is an all-in-one enterprise router offering 1GbE SFP, 2GbE WAN, 4GbE LAN, integrated LTE Worldwide and dual-band 802.11n Wi-Fi, powered by Comware v7.
Q
Which WAN interfaces does the HPE MSR954-W support?
A
It supports two Gigabit Ethernet WAN ports for primary and backup connections plus an integrated 1GbE SFP port for fiber uplink.
Q
Does the HPE MSR954-W include LTE connectivity?
A
Yes, it features a built-in LTE WW module for cellular backup or primary failover with global carrier compatibility.
Q
How many LAN ports are available on the HPE MSR954-W?
A
The device provides four Gigabit Ethernet LAN ports for high-speed local network connectivity.
Q
What wireless standards are supported by the MSR954-W?
A
It supports dual-band 802.11n Wi-Fi, delivering up to 300 Mbps on 2.4 GHz and 5 GHz bands.
Q
What is the maximum routing throughput of the HPE MSR954-W?
A
The router delivers up to 1.5 Gbps of forwarding performance for high-volume data and application traffic.
Q
Which security features protect the HPE MSR954-W?
A
It includes stateful firewall, IPSec VPN, SSL VPN, DoS protection, content filtering and ACLs for comprehensive network defense.
Q
How is the HPE MSR954-W managed?
A
Management is via Comware v7 CLI, web GUI, SNMP, and HPE Intelligent Management Center (IMC) for centralized control.
Q
Does the MSR954-W support QoS and traffic shaping?
A
Yes, it offers advanced QoS, traffic classification, policing and shaping to ensure application prioritization and bandwidth guarantees.
Q
Can the HPE MSR954-W be deployed in high-availability configurations?
A
Yes, it supports VRRP, link aggregation and dual-WAN failover for network redundancy and uninterrupted service.
Q
What power options are available for the MSR954-W?
A
It uses a single internal 100–240 VAC power supply with AC inlet and supports low-power consumption of under 15 W.
Q
What are the physical dimensions and weight of the router?
A
The unit measures 215 × 143 × 37 mm (W×D×H) and weighs approximately 0.9 kg for desktop or wall-mount installation.
Q
Which IPv4/IPv6 features does the MSR954-W support?
A
It offers dual-stack IPv4/IPv6 routing, OSPF, BGP, RIP, multicast, and policy-based routing for modern network deployments.
Q
Is the HPE MSR954-W compatible with HPE Aruba switches?
A
Yes, it integrates seamlessly with HPE Aruba and Comware switches under centralized management and unified security policies.
Q
What warranty and support options are available?
A
It includes a one-year limited warranty, with optional HPE Foundation Care and Proactive Care service contracts for extended support.
Q
How does the MSR954-W differ from the MSR953-W?
A
The MSR954-W adds an SFP uplink and higher throughput compared to the MSR953-W, plus enhanced LTE and dual-band Wi-Fi performance.
