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JH373A
- Description:
- HPE FlexNetwork MSR954 Serial 1GbE Dual 4G LTE (WW) Router
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
JH373A Overview
JH373A is a high-performance enterprise router featuring a modular architecture designed to support mission-critical applications in modern networks. It offers versatile power options with a redundant AC/DC power supply alongside dual WAN interfaces and 8 LAN ports, ensuring reliable connectivity and optimal throughput capacity up to 10 Gbps for demanding data and voice services.
JH373A integrates advanced services including voice, video, and WAN optimization while delivering robust VPN features with IPSec and SSL VPN support. Its design includes modular expansion with NIM and SFP+ slots, redundant performance capabilities, and comprehensive firewall features, making it ideal for enterprise use cases requiring high availability and strict security management.
What is the price of JH373A?
Pricing for JH373A is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for JH373A.
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JH373A Specifications
| Product Type | Enterprise Router |
| VPN Support | IPSec / SSL VPN |
| Power Source | Redundant AC/DC Power Supply |
| Routing Protocols | OSPF / BGP / EIGRP / Static Routing |
| Broadband | Fiber Optic |
| Architecture | Modular |
| WAN Configuration | Dual WAN |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Ethernet Technology | 10/100/1000 |
| Wi-Fi Standard | N/A |
| Connectivity Type | Wired |
| Network Protocols | IPv4, IPv6, TCP/IP, UDP |
| Remote Management | SNMP, CLI, Web |
| Compliance Standards | FCC, CE, RoHS |
| Wireless Support | No |
| Speed/Capacity | Gigabit |
| Firewall Features | Yes |
| Features | VPN, IPv6 Compatible, Firewall, POE, MPLS |
| Use Case | Enterprise |
| Management | Managed |
| Form Factor | Rack-mount |
| Integrated Services | Voice, Video, WAN Optimization |
| High Availability Support | Supported |
| Safety | N/A |
| EMC | N/A |
| Telecom | N/A |
| Throughput Capacity | 10 Gbps |
| QoS Features | Supported |
| Built-in Security Features | Firewall, Intrusion Prevention, Malware Protection |
| Expansion Slots | NIM, SFP+ |
| Modular Slots Available | 3+ Slots |
| Stacking Capability | Yes |
| 5G Support | No |
| Memory | 4 GB |
| Flash Memory | 256 MB |
| Interface Ports | RJ-45, SFP, Combo Ports |
| Power | 250W |
| Device Type | Router |
| Product Name | JH373A Enterprise Modular Router |
| Height | 2 inches |
| Width | 17 inches |
| Depth | 15 inches |
| Weight | 15 lbs |
JH373A Use Case
Branch Office WAN Resilience with Dual 4G LTE Failover
In a financial services branch network, the JH373A-HPE FlexNetwork MSR954 Serial 1GbE Dual 4G LTE (WW) Router delivers automatic WAN path failover when primary fiber links suffer outages. By combining a dedicated 1 GbE uplink with dual independent 4G LTE modems, IT teams ensure sub-second session continuity for VoIP, VPN and cloud-based trading platforms. Benefit: Maximized uptime and transaction integrity under any link failure scenario.
Secure IoT Edge Connectivity for Remote Manufacturing Sites
At a remote manufacturing facility, the JH373A-HPE FlexNetwork MSR954 Router aggregates real-time sensor data over Serial RS-232 and 1 GbE for process monitoring and predictive maintenance. Dual 4G LTE (WW) paths provide carrier diversity, while built-in IPSec encryption secures machine-to-cloud telemetry. Benefit: Enhanced operational visibility and reduced unplanned downtime through resilient, encrypted IoT backhaul.
Rapid Retail Pop-Up Deployment with PCI-Compliant Network
A global retailer launches seasonal pop-up stores requiring PCI-DSS-ready payment systems and digital signage. The JH373A-HPE FlexNetwork MSR954 Router enables plug-and-play 4G LTE connectivity and a secure DMZ for point-of-sale terminals, while 1 GbE ports link to in-store access points. Benefit: Fast, PCI-compliant network roll-out with guaranteed bandwidth and secure payment transactions in temporary retail environments.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| 5G Support | No | No | No | No | No |
| Architecture | Modular | Modular | Modular | Modular | Modular |
| Broadband | N/A | Fiber Optic | Fiber Optic, DSL, LTE | Fiber Optic | Fiber Optic |
| Built-in Security Features | Firewall, Intrusion Prevention, Malware Protection | Firewall, Intrusion Prevention | Firewall, Intrusion Prevention, Malware Protection | Firewall, Intrusion Prevention, Malware Protection | Firewall, Intrusion Prevention, Malware Protection |
| Compliance Standards | FCC, CE, RoHS | IEEE 802.3, IEEE 802.11 | FCC, CE, RoHS | FCC, CE | FCC, CE, RoHS |
| Connectivity Type | Wired | Wired | Wired | Wired | Wired |
| Depth | 19.5 inches | 18 inches | 18 inches | 14 inches | 15 inches |
| Device Type | Router | Router | Router | Router | Router |
| EMC | N/A | FCC, CE | FCC Part 15 | N/A | N/A |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Expansion Slots | SFP+ | NIM / SFP+ | NIM, SFP+ | NIM, SFP+ | NIM, SFP+ |
| Features | VPN, Firewall, NAT, QoS | VPN, IPv6 Compatible, Firewall | VPN, Firewall, IPv6 Compatible, POE | VPN, IPv6 Compatible, Firewall, MPLS, VoIP | VPN, IPv6 Compatible, Firewall, POE, MPLS |
| Firewall Features | Yes | Yes | Yes | Yes | Yes |
| Flash Memory | 512 MB | 512 MB | 512 MB | 512 MB | 256 MB |
| Form Factor | Rack-mount | Rack-mount | Rack-mount | Chassis | Rack-mount |
| Height | 2.5 inches | 2 inches | 4 inches | 2 inches | 2 inches |
| High Availability Support | Supported | Supported | Supported | Supported | Supported |
| Integrated Services | Voice, WAN Optimization | Voice, Video, WAN Optimization | Voice, Video, WAN Optimization | Voice, Video, WAN Optimization | Voice, Video, WAN Optimization |
| Interface Ports | RJ-45, SFP | RJ-45, SFP+ | RJ-45, SFP+ | RJ-45, SFP | RJ-45, SFP, Combo Ports |
| LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Management | Managed | Managed | Managed | Managed | Managed |
| Memory | 4 GB | 4 GB | 4 GB | 2 GB | 4 GB |
| Modular Slots Available | 2 Slots | 2 Slots | 3+ Slots | 3+ Slots | 3+ Slots |
| Network Protocols | IPv4, IPv6, MPLS | TCP/IP, UDP, ICMP | IPv4, IPv6 | IPv4, IPv6 | IPv4, IPv6, TCP/IP, UDP |
| Power | 350 W | 150W | 250W | 350 Watt | 250W |
| Power Source | AC Power Supply / DC Power Supply / Redundant | AC Power Supply / Redundant | AC Power Supply / DC Power Supply / Redundant | AC Power Supply / DC Power Supply / Redundant | Redundant AC/DC Power Supply |
| Product Name | JH296A Enterprise Modular Router | JH297A Enterprise Router | JH299A Enterprise Modular Router | JH300A Enterprise Modular Router | JH373A Enterprise Modular Router |
| Product Type | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router |
| QoS Features | Supported | Supported | Supported | Supported | Supported |
| Remote Management | CLI, SNMP, WebUI | HTTPS, SSH, SNMP | SSH, HTTPS, Telnet | SSH, HTTPS, SNMP | SNMP, CLI, Web |
| Routing Protocols | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF, BGP, EIGRP, Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / EIGRP / Static Routing |
| Safety | N/A | RoHS, CE | UL Listed | N/A | N/A |
| Speed/Capacity | Gigabit | Gigabit | Gigabit | Gigabit | Gigabit |
| Stacking Capability | Yes | Yes | Yes | Yes | Yes |
| Telecom | N/A | ETSI | TIA/EIA | N/A | N/A |
| Throughput Capacity | 5 Gbps | 10 Gbps | 10 Gbps | 1 Gbps | 10 Gbps |
| Use Case | Enterprise | Enterprise | Enterprise | Enterprise | Enterprise |
| VPN Support | IPSec / SSL VPN / DMVPN | IPSec / SSL VPN | IPSec, SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| WAN Configuration | Dual WAN | Dual WAN | Dual WAN | Dual WAN | Dual WAN |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 15 lbs | 8 lbs | 25 lbs | 15 lbs | 15 lbs |
| Wi-Fi Standard | N/A | N/A | WiFi 6 | N/A | N/A |
| Width | 17 inches | 17 inches | 17 inches | 17 inches | 17 inches |
| Wireless Support | No | No | Yes | No | No |
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Questions & Answers
Q
What is the HPE FlexNetwork MSR954 Serial 1GbE Dual 4G LTE (WW) Router (SKU: JH373A)?
A
The HPE FlexNetwork MSR954 (SKU JH373A) is a high-performance branch router offering 1 GbE serial WAN, dual 4G LTE modules, and advanced routing for reliable global connectivity.
Q
Which WAN interfaces does the MSR954 provide?
A
The MSR954 features a 1 GbE serial WAN port plus two independent 4G LTE slots for primary or backup cellular connectivity.
Q
What throughput can I expect from the MSR954 router?
A
The MSR954 delivers up to 1 Gbps aggregate routing throughput, ensuring low latency and high performance for demanding branch applications.
Q
Does the MSR954 support dual 4G LTE failover?
A
Yes, the MSR954 supports dual 4G LTE modules in active/standby mode for seamless WAN redundancy and continuous internet access.
Q
Which routing protocols are supported by the MSR954?
A
The MSR954 supports OSPF, BGP, RIP, and static routing, enabling dynamic path selection and policy-based traffic management.
Q
How is the MSR954 managed?
A
You can manage the MSR954 via CLI (SSH/Telnet), the intuitive web GUI, or HPE IMC/NMS for centralized network monitoring.
Q
What security features are built into the MSR954?
A
The MSR954 includes stateful firewall, IPsec VPN, DoS protection, and access control lists (ACLs) to safeguard your network.
Q
Is the MSR954 suitable for branch office deployments?
A
Yes, the MSR954 is optimized for branch offices with secure WAN connectivity, LTE failover, QoS, and simplified management.
Q
What power options are supported by the MSR954?
A
The MSR954 operates on AC or optional DC power inputs and supports redundant power supplies for high availability.
Q
How scalable is the MSR954 platform?
A
The MSR954 scales with modular LTE cards, optional service modules, and software licenses for evolving network requirements.
Q
What software licensing is required for advanced features?
A
Advanced routing, VPN, and security features require the corresponding HPE FlexNetwork software license bundles.
Q
How do I upgrade the firmware on the MSR954?
A
You can upgrade firmware via the web GUI, CLI, or HPE IMC using the HPE Software Management Center for secure, zero-downtime updates.
Q
What environmental certifications does the MSR954 hold?
A
The MSR954 is RoHS-compliant and meets ENERGY STAR® standards for energy efficiency in enterprise equipment.
Q
What warranty and support options are available for SKU JH373A?
A
HPE offers a one-year limited warranty with next-business-day hardware replacement and optional HPE Foundation Care support services.
Q
How do I configure dual 4G LTE modules on the MSR954?
A
Configure LTE modules via the web GUI or CLI under WAN settings, assign profile priorities, and enable automatic failover policies.
Q
Where can I purchase or request a quote for the HPE MSR954 (JH373A)?
A
You can purchase or request a quote through official HPE partners, distributors, or the HPE storefront for pricing and lead-time information.
