United States
Q
What is the Hikvision Deepinview Series Network Camera?
A
The Hikvision Deepinview Series Network Camera is an AI-enabled surveillance device offering advanced video analytics, high-resolution imaging, and deep learning–powered features for enhanced security and operational efficiency.
Q
Which resolutions are available in the Deepinview Series?
A
Deepinview cameras are available in 4 MP, 6 MP, and 8 MP resolutions, delivering sharp, detailed images for both live monitoring and forensic review.
Q
What AI analytics features does the Deepinview Series offer?
A
The series includes face detection and recognition, people counting, intrusion detection, line crossing, and perimeter protection—all powered by on-board deep learning.
Q
How do I configure face detection on a Deepinview camera?
A
Log in to the camera’s web interface, navigate to Intelligent Features > Face Detection, enable the feature, set detection sensitivity, and save your settings.
Q
Can Deepinview cameras integrate with video management systems (VMS)?
A
Yes, Deepinview cameras support ONVIF Profile S/G/T and Hikvision’s own SDK, enabling seamless integration with major VMS platforms.
Q
What lens options are supported by the Deepinview Series?
A
The series offers fixed, varifocal (2.8–12 mm), and motorized varifocal (2.7–12 mm) lenses to accommodate diverse field-of-view requirements.
Q
Do Deepinview cameras support Power over Ethernet (PoE)?
A
Yes, all Deepinview models support IEEE 802.3af/at PoE, simplifying installation by delivering power and data over a single cable.
Q
What are the storage options for Deepinview cameras?
A
Cameras support on-board microSD cards up to 256 GB and network recording via Hikvision NVRs or third-party NAS devices.
Q
How do I update the firmware on my Deepinview camera?
A
Download the latest firmware from Hikvision’s support site, access the camera’s web interface, go to Maintenance > Upgrade, upload the file, and start the upgrade.
Q
What low-light performance features do Deepinview cameras have?
A
Deepinview cameras include DarkFighter technology, automatic IR cut filter, and 3D digital noise reduction to deliver clear images in low-light conditions.
Q
Are Deepinview Series cameras GDPR compliant?
A
Yes, the cameras support data encryption, anonymization, and secure storage settings to help organizations meet GDPR requirements.
Q
Which mobile apps are compatible with the Deepinview Series?
A
Deepinview cameras are compatible with Hik-Connect and iVMS-4500, providing remote live view, playback, and push notifications on iOS and Android devices.
Q
What environmental ratings do Deepinview cameras have?
A
Most models are rated IP67 for dust and water resistance and IK10 for vandal resistance, ensuring reliable operation in harsh outdoor environments.
Q
How does the people counting feature work?
A
People counting uses onboard AI to analyze entry and exit flows in real time, generating accurate footfall statistics for retail or facility management.
Q
What warranty is provided with Hikvision Deepinview cameras?
A
Hikvision offers a standard two-year warranty covering defects in materials and workmanship, with extended warranty options available through authorized distributors.
Q
Where can I purchase Hikvision Deepinview Series Network Cameras?
A
Deepinview cameras are available through Hikvision’s global network of authorized distributors and system integrators. Visit the Hikvision website to locate a reseller in your region.
