United States
Q
What is the Hikvision Ultra Series PTZ camera?
A
The Hikvision Ultra Series PTZ camera is a high-performance surveillance solution offering up to 8 MP (4K) resolution, powerful optical zoom, rapid pan/tilt, and rugged design for critical applications.
Q
What image resolutions does the Ultra Series PTZ support?
A
It supports up to 8 MP (3840×2160) at 30 fps, as well as 5 MP, 4 MP, 3 MP and 2 MP frame rates for flexible bandwidth and storage management.
Q
How powerful is the optical and digital zoom?
A
The Ultra Series offers up to 40× optical zoom and 16× digital zoom, enabling clear identification of distant objects without sacrificing image quality.
Q
What is the effective infrared (IR) range?
A
Built-in IR LEDs illuminate up to 200 meters in total darkness, ensuring reliable night-time surveillance with clear grayscale imaging.
Q
Does it include smart tracking and analytics?
A
Yes. Integrated deep‐learning algorithms support auto-tracking, line crossing, intrusion detection, face detection, and other AI analytics for proactive monitoring.
Q
Which video compression formats are supported?
A
It supports H.265+, H.265, H.264+, and H.264 codecs, optimizing bandwidth and storage efficiency without compromising image clarity.
Q
Is the device weatherproof and vandal-resistant?
A
Yes. The housing is rated IP67 for water and dust protection and IK10 for impact resistance, making it suitable for demanding outdoor environments.
Q
What are the power and connectivity options?
A
Power options include PoE+ (802.3at), 24 VAC, or 12 VDC. Connectivity features Gigabit Ethernet, RS-485, alarm I/O, and audio I/O ports for versatile integration.
Q
How can I access the camera remotely?
A
Access via Hik-Connect, iVMS-4200, web browser, or ONVIF-compliant clients. Secure HTTPS/SSL and RTSP streams support remote live view and playback.
Q
Is the Ultra Series PTZ ONVIF-compatible?
A
Yes. Full support for ONVIF Profiles S/G/T ensures interoperability with third-party NVRs, VMS platforms, and cloud services.
Q
What on-board storage options are available?
A
A built-in microSD/SDHC/SDXC slot supports cards up to 256 GB. Network storage includes NAS via NFS/SMB or iSCSI for backup and archiving.
Q
What is the operating temperature range?
A
The camera operates reliably from –40 °C to 65 °C (–40 °F to 149 °F), making it suitable for extreme climates.
Q
How fast does the PTZ mechanism move?
A
Pan speed ranges from 0.1°/s to 300°/s and tilt from 0.1°/s to 200°/s, enabling rapid repositioning and smooth tracking.
Q
Does it support multiple video streams?
A
Yes. Dual-stream and multi-stream capabilities allow simultaneous recording at different resolutions and bitrates for live view and mobile access.
Q
What are the primary use cases for this PTZ camera?
A
Ideal for perimeter security, traffic monitoring, ports, airports, critical infrastructure, and large-area surveillance requiring long-range coverage.
Q
What warranty and support does Hikvision offer?
A
Hikvision provides a standard 3-year warranty, with optional extended coverage, plus global technical support and firmware updates.
