United States
Q
What is an HPE Storage Transceiver?
A
An HPE Storage Transceiver is a hot-swappable optical or copper module designed to enable high-speed data transmission between HPE storage systems, SAN switches, and network devices.
Q
Which types of HPE Storage Transceivers are available?
A
HPE offers a range of transceivers including SFP, SFP+, QSFP+, QSFP28 and DAC modules supporting data rates from 1 Gbps to 100 Gbps over fiber or copper.
Q
How do I choose the right HPE Storage Transceiver for my SAN?
A
Select based on port type (SFP/SFP+), required data rate (8/16/32 Gbps), fiber type (single-mode or multi-mode) and distance budget to match your SAN topology.
Q
Are HPE Storage Transceivers compatible with non-HPE hardware?
A
HPE Storage Transceivers are factory-validated for HPE platforms; third-party compatibility may vary and is not covered under HPE support agreements.
Q
What maximum distance can HPE 16 Gbps SFP+ transceivers support?
A
HPE 16 Gbps SFP+ transceivers support up to 10 km over single-mode fiber and up to 150 m over OM4 multi-mode fiber.
Q
How do I install an HPE Storage Transceiver in a server or switch?
A
Power down the port, align the transceiver with the slot, push firmly until it latches, then restore power; confirm the port status LED turns green.
Q
How can I troubleshoot HPE Storage Transceiver link issues?
A
Verify module seated correctly, inspect fiber cleanliness, confirm matching data rates and fiber types, and check switch or array port configurations.
Q
What warranty covers HPE Storage Transceivers?
A
HPE Storage Transceivers carry a one-year limited warranty that covers defects in materials and workmanship under normal use.
Q
Can I upgrade HPE Storage Transceiver firmware?
A
HPE Storage Transceivers are firmware-free optical or copper modules and do not require firmware upgrades.
Q
What certifications do HPE Storage Transceivers hold?
A
HPE Storage Transceivers are compliant with IEEE and FC standards (e.g., IEEE 802.3, FC-PI-5), RoHS, CE, UL and TAA regulations.
Q
What is the power consumption of an HPE QSFP28 transceiver?
A
An HPE QSFP28 transceiver typically consumes under 3.5 Watts per module, depending on data rate and operating conditions.
Q
What operating temperature range is supported by HPE Storage Transceivers?
A
HPE Storage Transceivers operate reliably between 0 °C and 70 °C (standard) or -40 °C to 85 °C (extended-temperature models).
Q
How do I identify the correct HPE part number for a Storage Transceiver?
A
Locate the part number on the product label (e.g., J9150A for 16 Gbps SFP+) or consult the HPE QuickSpecs for matching data rate and distance requirements.
Q
Where can I purchase genuine HPE Storage Transceivers?
A
Buy directly from HPE authorized resellers, HPE Direct, or HPE Parts Store to ensure authenticity and full warranty coverage.
Q
How do I verify the performance of an installed HPE Storage Transceiver?
A
Use HPE OneView or switch diagnostics to check link status, error counters and optical power levels against the transceiver’s QuickSpecs.
