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VC-SRM8-25E-3GSSS-A
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- Academic Basic Support/Subscription for VMware Site Recovery Manager 8 Enterprise (25 VM Pack) for 3 years
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3 Year Extended Warranty
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VC-SRM8-25E-3GSSS-A Overview
VC-SRM8-25E-3GSSS-A-Academic Basic Support/Subscription for VMware Site Recovery Manager 8 Enterprise (25 VM Pack) for 3 years is a virtualization support solution designed specifically for academic environments. It provides a subscription-based licensing model that grants access to essential disaster recovery and site protection features for VMware environments. This product is engineered to support up to 25 virtual machines, offering reliable basic support to ensure continuity in IT operations for educational institutions.
Built to integrate seamlessly within a Windows-based platform, this solution is delivered via a digital key, enabling efficient online activation and management. It is ideally suited for education and IT administration use cases, combining a subscription license for fixed 3-year coverage with dedicated vendor support – ensuring that academic organizations can maintain robust disaster recovery capabilities without the need for physical media delivery.
What is the price of VC-SRM8-25E-3GSSS-A?
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VC-SRM8-25E-3GSSS-A Specifications
| Product Type | Software License |
| Software Category | Virtualization |
| License Type | Subscription |
| License Duration | 3 Years |
| Use Case | Education |
| User Count | N/A |
| Device Count | N/A |
| Platform Compatibility | Windows |
| Delivery Method | Digital Key |
| Activation Type | Online Activation |
| Language Support | English |
| Bit Version | N/A |
| Cloud Integration | N/A |
| Software Format | N/A |
| Support Included | Yes |
| Product Name | VC-SRM8-25E-3GSSS-A-Academic Basic Support/Subscription for VMware Site Recovery Manager 8 Enterprise (25 VM Pack) for 3 years |
| License Key Included | Yes |
| ESD (Electronic Software Delivery) | Yes |
| Renewable | No |
| Compliance Certifications | N/A |
| Product Region | Global |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Bit Version | N/A | N/A | 64-bit | N/A | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Digital Key | Email Delivery | Digital Key | Digital Key | Digital Key |
| Device Count | Unlimited | Unlimited | N/A | N/A | N/A |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Language Support | English | Multilingual | English | English | English |
| License Duration | Lifetime | N/A | 3 Years | 3 Years | 3 Years |
| License Key Included | Yes | Yes | Yes | Yes | Yes |
| License Type | Perpetual | Subscription | Subscription | Subscription | Subscription |
| Platform Compatibility | Cross-Platform | Cross-Platform | Cross-Platform | Cross-Platform | Windows |
| Product Name | C9500-NW-10A-C9500 Network Stack, Advantage | DNA-A-5Y-C9120-ELA 5Y C9120AX DNA ON-PREM ADVANTAGE TERM TRK LIC | L-FPR2140-P-3Y-3YR SUB DEFENSE ORCHESTRATOR FOR FIREPOWER 2140 | NX-ALB-3P-SSS-A-Academic Production Support/Subscription for VMware NSX Advanced Load Balancer per Processor for 3 years | VC-SRM8-25E-3GSSS-A-Academic Basic Support/Subscription for VMware Site Recovery Manager 8 Enterprise (25 VM Pack) for 3 years |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | No | No | No | Yes | No |
| Software Category | Network Management | Network Management | Network Management | Virtualization | Virtualization |
| Software Format | Downloadable | Downloadable | Downloadable | N/A | N/A |
| Support Included | Yes | Yes | Vendor Support Required | Yes | Yes |
| Use Case | Enterprise | Enterprise | Enterprise | Education | Education |
| User Count | N/A | Unlimited | Unlimited | N/A | N/A |
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Questions & Answers
Q
What is Academic Basic Support/Subscription for VMware Site Recovery Manager 8 Enterprise (25 VM Pack) for 3 years?
A
It is a three-year maintenance and technical assistance package for VMware Site Recovery Manager 8 Enterprise in academic environments, covering up to 25 virtual machines.
Q
How many virtual machines are covered by the 25 VM pack?
A
The Academic Basic Support subscription covers up to 25 virtual machines running VMware Site Recovery Manager 8 Enterprise.
Q
What is the duration of this support subscription?
A
The subscription term is three years from the date of purchase, providing continuous support and subscription benefits throughout that period.
Q
What services are included in Academic Basic Support?
A
The package includes technical support, software updates, upgrades for SRM version 8, and access to VMware’s knowledge base and online resources.
Q
Who is eligible to purchase this academic support package?
A
Accredited educational institutions and their authorized staff qualify for the Academic Basic Support subscription under VMware’s academic licensing program.
Q
How do I purchase the Academic Basic Support subscription?
A
You can buy through authorized VMware academic resellers or directly via VMware’s online academic store, using your institution’s academic credentials.
Q
Can I renew my Academic Basic Support subscription after three years?
A
Yes. You may renew the support subscription at the end of the three-year term to maintain continuous coverage and access to updates.
Q
Are software updates and upgrades included in this subscription?
A
Yes. Academic Basic Support provides all minor and major updates, patches, and upgrades for VMware Site Recovery Manager 8 Enterprise.
Q
How do I open a support ticket?
A
Log into the VMware Customer Connect portal, navigate to Support Requests, and create a new ticket citing your academic subscription details.
Q
What are the support hours and response time commitments?
A
Support is available 24×7 for severity 1 incidents, with target response times of 2 business hours for critical issues and 8 business hours for standard issues.
Q
Is remote troubleshooting included in the support services?
A
Yes. VMware support engineers provide remote diagnostics, configuration assistance, and troubleshooting as part of the Academic Basic Support package.
Q
Can I convert Academic Basic Support to a commercial support plan?
A
Yes. At any renewal, you can migrate from an academic to a commercial support subscription by contacting VMware sales or your reseller.
Q
What is VMware Site Recovery Manager 8 Enterprise?
A
VMware Site Recovery Manager 8 Enterprise is a disaster-recovery orchestration product that automates failover, failback, and testing of virtual machine workloads.
Q
Are there prerequisites for deploying VMware Site Recovery Manager 8 Enterprise?
A
Yes. You need a compatible vSphere environment (vCenter Server and ESXi hosts), shared storage replication, and network connectivity between protected and recovery sites.
Q
How does this product support academic disaster recovery planning?
A
It enables educational institutions to automate recovery workflows, validate DR plans with non-disruptive testing, and minimize downtime for critical virtual workloads.
Q
What is the cancellation policy for the support subscription?
A
Cancellations must be requested within 30 days of purchase; a prorated refund applies. After 30 days, no refunds are available, but transfers may be permitted.