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4993-829-289
- Description:
- JABRA EVOLVE 20 MONO UC USB-C
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Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
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Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
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Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
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What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
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Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
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Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
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4993-829-289 Overview
4993-829-289-JABRA EVOLVE 20 MONO UC USB-C is a professional monaural USB headset designed specifically for business communication and unified communications (UC) environments. Featuring an integrated mono speaker and a noise-cancelling microphone, this headset provides clear call quality and effective background noise reduction. The audio device connects via USB-C, supporting digital audio transmission for plug-and-play compatibility with a wide range of PC and Mac systems, as well as certified integrations with major UC platforms including Microsoft Teams and Zoom. Its in-line control unit allows for intuitive call management, including mute, volume, and answer/end features.
With a frequency response tailored for both voice (100 Hz – 10 kHz for the speaker and 100 Hz – 10 kHz for the microphone), the Jabra Evolve 20 Mono UC USB-C delivers natural, intelligible audio ideal for calls and conferencing. The headset’s DSP-based signal processing ensures echo cancellation and robust noise suppression, optimizing voice clarity even in busy office environments. Common use cases include open-plan offices, small to medium meeting rooms, virtual conferencing, and unified communications deployments. Lightweight and ergonomically designed, the Jabra Evolve 20 is also suitable for long-duration wear during webinars, online customer support, and remote work.
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4993-829-289 Specifications
| Product Type | Audio Equipment |
| Audio Device Type | Headset |
| Microphone Type | Condenser |
| Speaker Type | N/A |
| Form Factor | Desktop |
| Use Case | Unified Communications |
| Channel Configuration | Mono |
| Connectivity | USB-C |
| Input Types | USB |
| Output Types | USB |
| Power Output (if Applicable) | N/A |
| Power Source | USB-Powered |
| Frequency Response | 100 Hz – 10 kHz |
| Signal Processing | DSP / Noise Suppression / AEC |
| Audio Codecs Supported | N/A |
| Mounting Option | Desktop |
| Control Interface | Physical Buttons |
| Wireless Support | No |
| Product Name | Jabra Evolve 20 Mono UC USB-C |
| Height | 6.89 |
| Width | 6.65 |
| Depth | 2.17 |
| Weight | 0.22 |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Audio Codecs Supported | SBC / AAC | SBC / AAC | SBC | N/A | N/A |
| Audio Device Type | Headset | Headset | Headset | Headset | Headset |
| Channel Configuration | Stereo | Stereo | Mono | Mono | Mono |
| Connectivity | USB-C / Bluetooth | USB / Bluetooth | USB / Bluetooth | USB | USB-C |
| Control Interface | Physical Buttons / App | Physical Buttons / Touch Control / Software / App | Physical Buttons | Physical Buttons | Physical Buttons |
| Depth | 2.7 | 2.8 | 2.7 | 2.28 | 2.17 |
| Form Factor | Portable | Portable / Desktop | Portable | Desktop | Desktop |
| Frequency Response | 20 Hz – 20 kHz | 20 Hz – 20 kHz (speaker); 10 Hz – 20 kHz (microphone) | 20 Hz – 20 kHz | 150 Hz – 7 kHz (Speaker), 100 Hz – 10 kHz (Microphone) | 100 Hz – 10 kHz |
| Height | 7.1 | 8.7 | 7.1 | 6.89 | 6.89 |
| Input Types | USB / Bluetooth | USB / Bluetooth / 3.5mm | USB / Bluetooth | USB | USB |
| Microphone Type | Condenser | Boom / Condenser | Condenser | Noise Cancelling / N/A | Condenser |
| Mounting Option | Desktop | Desktop (Stand) | Desktop | Desktop | Desktop |
| Output Types | USB / Bluetooth | Stereo / USB / 3.5mm | USB / Bluetooth | N/A | USB |
| Power Output (if applicable) | N/A | N/A | N/A | N/A | N/A |
| Power Source | USB-Powered / Battery | Battery / USB-Powered (Charging Stand) | Battery / USB-Powered | USB-Powered | USB-Powered |
| Product Name | Jabra Evolve2 65 Link380c UC Stereo (Stand) Black (26599-989-889) | Jabra Evolve2 85 Link380c UC Stereo Stand Black (28599-989-889) | Jabra Evolve2 65 Link380A UC Mono Black | Jabra Evolve 20 SE Mono UC Leatherette | Jabra Evolve 20 Mono UC USB-C |
| Product Type | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment |
| Signal Processing | DSP / AEC / Noise Suppression | DSP / AEC / Noise Suppression | DSP / AEC / Noise Suppression | DSP | DSP / Noise Suppression / AEC |
| Speaker Type | Active | Active / 2-Way | Active | N/A | N/A |
| Use Case | Unified Communications / Conference Room / Streaming | Unified Communications / Conference Room / Office / Meeting Space | Unified Communications | Unified Communications / Conference Room / Meeting Space / Office | Unified Communications |
| Weight | 0.41 | 0.65 | 0.39 | 0.23 | 0.22 |
| Width | 6.4 | 7.5 | 6.4 | 5.71 | 6.65 |
| Wireless Support | Bluetooth | Bluetooth | Bluetooth | No | No |
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Questions & Answers
Q
What is the Jabra Evolve 20 Mono UC USB-C headset?
A
The Jabra Evolve 20 Mono UC USB-C is a professional, mono-ear headset with USB-C connectivity, designed for unified communications and optimized for crystal-clear calls and music on PC or Mac.
Q
Is the Jabra Evolve 20 Mono UC compatible with my softphone?
A
Yes. The headset is plug-and-play compatible with all leading softphones and UC platforms, including Microsoft Teams, Zoom, Cisco Webex, Avaya and Skype for Business.
Q
How does USB-C connectivity benefit the Evolve 20 Mono UC?
A
USB-C ensures fast digital audio transmission, zero driver installation, stable connection and universal compatibility with modern laptops, tablets and smartphones.
Q
What noise isolation features does the Evolve 20 Mono UC offer?
A
With leather-feel ear cushions and a noise-canceling microphone, it delivers passive noise isolation to minimize background sound and improve call clarity.
Q
Can I adjust the microphone on the Jabra Evolve 20 Mono UC?
A
Yes. The flexible boom arm rotates 270° for left- or right-side use and features an in-line mute switch and LED busy-light for easy call control.
Q
What audio quality can I expect from the headphone speaker?
A
The 28 mm speakers provide wideband audio for clear voice reproduction and rich music playback, ensuring professional call and multimedia experiences.
Q
Does the Jabra Evolve 20 Mono UC support inline controls?
A
Yes. In-line call controls include call answer/end, volume up/down and mute/unmute, allowing one-touch management without touching your computer.
Q
Is there any software required for the Evolve 20 Mono UC?
A
No additional software is needed for basic use. For firmware updates and call analytics, optional Jabra Direct and Xpress software are available.
Q
What certifications does the Jabra Evolve 20 Mono UC have?
A
The headset is certified for Microsoft Teams, Skype for Business, Zoom and Cisco, ensuring seamless integration and guaranteed performance.
Q
How comfortable is the Jabra Evolve 20 Mono UC for all-day use?
A
The lightweight design, adjustable headband and soft leather-feel ear cushion provide ergonomic comfort for extended use without pressure points.
Q
What is the cable length on the Evolve 20 Mono UC?
A
The 1.2-meter USB-C cable provides ample reach for desktop setups while maintaining a tidy workspace and reliable connection.
Q
How do I mute and unmute on the Evolve 20 Mono UC?
A
Toggle the in-line mute switch on the boom arm. A red LED busy-light illuminates to signal you’re on mute and prevent interruptions.
Q
What warranty does the Jabra Evolve 20 Mono UC include?
A
This headset comes with a two-year manufacturer’s warranty covering defects in materials and workmanship for peace of mind.
Q
Can I use the Evolve 20 Mono UC with mobile devices?
A
Yes. Any device with a USB-C port—laptops, tablets or smartphones—supports audio and call control when using the headset.
Q
How do I clean and maintain my Jabra Evolve 20 Mono UC?
A
Wipe the headset with a soft, damp cloth. Do not use abrasive agents or submerge in liquid to preserve electronics and ear cushion integrity.
Q
What scenarios is the Evolve 20 Mono UC best suited for?
A
Ideal for open-plan offices, remote work and call centers, it delivers noise-isolated calls, professional audio quality and easy UC integration.
