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4993-829-209
- Description:
- JABRA EVOLVE 20 UC MONO
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Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
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Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
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Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
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Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
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In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
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To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
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Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
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4993-829-209 Overview
4993-829-209-JABRA EVOLVE 20 UC MONO is a professional on-ear USB headset designed for unified communications and enterprise telephony applications. Featuring a mono (single-ear) configuration, it combines a high-quality wideband digital microphone with DSP-based noise cancellation and a precision 28mm speaker driver, delivering clear audio for both calls and multimedia. It connects via USB-A, ensuring plug-and-play compatibility with leading UC platforms and softphones without the need for additional drivers.
The Jabra Evolve 20 UC Mono supports a frequency response of 150 Hz – 7 kHz for telephony and 20 Hz – 20 kHz for multimedia, providing natural voice reproduction and full-range audio playback. The headset is powered directly by USB, features physical in-line call and volume controls, and offers compatibility across Windows and Mac OS. Typical use cases include boardrooms, open offices, remote working setups, and unified communications deployments, making it an ideal choice for professionals seeking reliability and convenience in frequent conferencing environments.
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Explore more options from Audio Equipment or explore other Jabra products.
4993-829-209 Specifications
| Product Type | Audio Equipment |
| Audio Device Type | Headset |
| Microphone Type | Condenser |
| Speaker Type | N/A |
| Form Factor | Desktop |
| Use Case | Unified Communications |
| Channel Configuration | Mono |
| Connectivity | USB |
| Input Types | USB |
| Output Types | USB |
| Power Output (if Applicable) | N/A |
| Power Source | USB-Powered |
| Frequency Response | 150 Hz – 7 kHz (Mic), 20 Hz – 20 kHz (Speaker) |
| Signal Processing | DSP |
| Audio Codecs Supported | N/A |
| Mounting Option | N/A |
| Control Interface | Physical Buttons |
| Wireless Support | No |
| Product Name | Jabra Evolve 20 UC Mono (4993-829-209) |
| Height | 6.3 |
| Width | 6.89 |
| Depth | 2.36 |
| Weight | 0.22 |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Audio Codecs Supported | N/A | N/A | N/A | N/A | N/A |
| Audio Device Type | Headset | Headset | Headset | Headset | Headset |
| Channel Configuration | Mono | Mono | Stereo | Mono | Stereo |
| Connectivity | USB / 3.5mm | USB | USB / 3.5mm | USB / 3.5mm | USB |
| Control Interface | Physical Buttons | Physical Buttons | Physical Buttons | N/A | Physical Buttons |
| Depth | 2.1 inches | 2.36 | 2.2 | 2.44 | 2.17 |
| Form Factor | Portable | Desktop | Portable | Portable | Desktop |
| Frequency Response | 20 Hz – 20 kHz (media), 150 Hz – 7 kHz (telephony) | 150 Hz – 7 kHz (Mic), 20 Hz – 20 kHz (Speaker) | 20 Hz – 20 kHz | 150 Hz – 7 kHz | 20 Hz – 6.8 kHz (Microphone), 20 Hz – 20 kHz (Speaker) |
| Height | 8.3 inches | 6.3 | 8.1 | 7.09 | 7.68 |
| Input Types | USB / 3.5mm | USB | USB / 3.5mm | USB / 3.5mm | USB |
| Microphone Type | Condenser | Condenser | Condenser | Condenser | Condenser |
| Mounting Option | N/A | N/A | Desktop | N/A | N/A |
| Output Types | 3.5mm | USB | 3.5mm | USB / 3.5mm | USB |
| Power Output (if applicable) | N/A | N/A | N/A | N/A | N/A |
| Power Source | USB-Powered | USB-Powered | USB-Powered | USB-Powered | USB-Powered |
| Product Name | Jabra Evolve 40 UC mono - Headset (6393-829-209) | Jabra Evolve 20 UC Mono (4993-829-209) | Jabra Evolve 80 UC Stereo (7899-829-209) | Jabra EVOLVE 40 Mono Headset without Controller (14401-09) | Jabra BIZ 1500 Duo USB |
| Product Type | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment |
| Signal Processing | DSP / AEC | DSP | DSP / ANC | DSP / Noise Suppression | DSP / AEC / Noise Suppression |
| Speaker Type | N/A | N/A | Active | N/A | N/A |
| Use Case | Unified Communications | Unified Communications | Unified Communications / Conference Room / Meeting Spaces / Streaming | Unified Communications / Conference Room / Meeting Space / Office Audio | Unified Communications / Conference Room / Call Center |
| Weight | 0.32 lbs | 0.22 | 0.77 | 0.33 | 0.15 |
| Width | 7.1 inches | 6.89 | 7.8 | 6.54 | 5.71 |
| Wireless Support | No | No | No | No | No |
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Questions & Answers
Q
What is the Jabra Evolve 20 UC Mono (SKU: 4993-829-209)?
A
The Jabra Evolve 20 UC Mono is a professional wired USB headset designed for unified communications, featuring a single earcup, noise-canceling microphone and inline call control.
Q
What does “UC” mean in Jabra Evolve 20 UC Mono?
A
“UC” stands for Unified Communications, indicating the headset is optimized for leading VoIP and softphone platforms without additional drivers.
Q
Which softphones and platforms are compatible with Jabra Evolve 20 UC Mono?
A
The Jabra Evolve 20 UC Mono is compatible with all major platforms including Microsoft Teams, Zoom, Cisco, Avaya, Skype for Business and other SIP-based clients.
Q
How effective is the noise-canceling microphone on the Jabra Evolve 20 UC Mono?
A
The noise-canceling microphone filters out background noise for crystal-clear voice quality, ideal for busy office and remote environments.
Q
Does the Jabra Evolve 20 UC Mono require any software or drivers?
A
No, the Jabra Evolve 20 UC Mono is plug-and-play and works instantly on Windows, macOS and Linux without additional drivers.
Q
Can I wear the Jabra Evolve 20 UC Mono all day comfortably?
A
Yes, its lightweight design, adjustable headband and soft leatherette ear cushion provide all-day comfort and fatigue-free use.
Q
Does the Jabra Evolve 20 UC Mono support USB-C and USB-A connections?
A
The headset includes a USB-A connector. A USB-C adaptor is available separately for devices with USB-C ports.
Q
How do I control calls on the Jabra Evolve 20 UC Mono?
A
The inline call control features answer/end, mute, and volume up/down buttons for seamless call and audio management.
Q
What is the sound quality like on the Jabra Evolve 20 UC Mono?
A
The headset delivers rich, professional sound via a wideband speaker, ensuring clear audio for calls and multimedia.
Q
Is the Jabra Evolve 20 UC Mono compatible with mobile devices?
A
The headset works with tablets and smartphones using a USB-C adapter (sold separately) or a standard USB-A OTG cable.
Q
What warranty does the Jabra Evolve 20 UC Mono include?
A
The Jabra Evolve 20 UC Mono comes with a two-year manufacturer’s warranty covering defects in materials and workmanship.
Q
How do I care for and clean my Jabra Evolve 20 UC Mono?
A
Use a soft, dry cloth to wipe the headset. For ear cushions, remove and gently wipe with a damp cloth. Do not immerse in water.
Q
What is the weight of the Jabra Evolve 20 UC Mono?
A
The Jabra Evolve 20 UC Mono weighs approximately 130 grams, offering a lightweight profile for extended wear.
Q
Are replacement ear cushions available for the Jabra Evolve 20 UC Mono?
A
Yes, genuine Jabra replacement ear cushions can be ordered through authorized retailers or the Jabra online store.
Q
Does the Jabra Evolve 20 UC Mono include any adapters in the box?
A
In the box you will find the USB-A headset and a quick start guide. USB-C adapters must be purchased separately.
Q
How do I adjust the microphone boom on the Jabra Evolve 20 UC Mono?
A
Simply rotate the microphone boom up or down to position it within 2 cm of your mouth for optimal noise cancellation.
