United States$5,000,000+
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Kieran Wallace
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Comfortable stereo headset with leatherette cushions.
4999-823-309
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JABRA EVOLVE 20 MS STEREO SE STEREO MS LEATHERETTES
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4999-823-309
- Description:
- JABRA EVOLVE 20 MS STEREO SE STEREO MS LEATHERETTES
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- Brand:
- Jabra
- Condition:
3 Year Extended Warranty
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4999-823-309 Overview
4999-823-309-JABRA EVOLVE 20 MS STEREO SE STEREO MS LEATHERETTES is a professional USB headset designed for unified communications and optimized for Microsoft Teams. This dual-ear (stereo) headset features high-quality 28 mm speakers and a noise-cancelling microphone, making it suitable for clear voice calls in busy office environments. The connectivity is USB-A, ensuring reliable wired connection to PCs and laptops, and the headset uses digital signal processing (DSP) for superior audio clarity on both voice and media playback.
The Jabra Evolve 20 MS Stereo SE supports a wide frequency response optimized for speech (microphone: 100 Hz–10 kHz, speakers: 150 Hz–7 kHz), and offers passive noise cancellation through its leatherette ear cushions. It is USB-powered, requiring no external power supply, and is equipped with in-line controls for call management, volume, and mute. Its main use cases are in meeting spaces, open-plan offices, virtual conferencing environments, and unified communications (UC) deployments compatible with Microsoft Teams and other leading UC platforms.
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4999-823-309 Specifications
- Product Type
- Audio Equipment
- Audio Device Type
- Headset
- Microphone Type
- Noise-Cancelling / N/A
- Speaker Type
- N/A
- Form Factor
- Desktop
- Use Case
- Conference Room / Unified Communications / Meeting Space / Office
- Channel Configuration
- Stereo
- Connectivity
- USB
- Input Types
- USB
- Output Types
- USB
- Power Output (if applicable)
- N/A
- Power Source
- USB-Powered
- Frequency Response
- Microphone: 100 Hz – 10 kHz; Speakers: 150 Hz – 7 kHz
- Signal Processing
- DSP / Noise Suppression
- Audio Codecs Supported
- N/A
- Mounting Option
- Desktop
- Control Interface
- Physical Buttons
- Wireless Support
- No
- Product Name
- Jabra Evolve 20 MS Stereo SE (4999-823-309)
- Height
- 6.85
- Width
- 7.48
- Depth
- 2.36
- Weight
- 0.22
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| 4999-823-309 |  6399-829-209 |  14401-20 |  24089-899-899 |  28599-989-899 | |
|---|---|---|---|---|---|
| Product Type | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment |
| Audio Device Type | Headset | Headset | Headset | Headset | Headset |
| Microphone Type | Noise-Cancelling / N/A | Condenser | Condenser | Condenser | Condenser |
| Speaker Type | N/A | N/A | N/A | N/A | Active |
| Form Factor | Desktop | Portable | Portable | Desktop | Portable |
| Use Case | Conference Room / Unified Communications / Meeting Space / Office | Unified Communications | Unified Communications / Conference Room / Office | Conference Room / Unified Communications / Office / Call Center | Conference Room / Unified Communications / Streaming |
| Channel Configuration | Stereo | Stereo | Mono | Mono | Stereo |
| Connectivity | USB | USB / 3.5mm | 3.5mm | USB-A | USB / Bluetooth |
| Input Types | USB | USB / 3.5mm | 3.5mm | USB | USB / Bluetooth |
| Output Types | USB | USB / 3.5mm | 3.5mm | USB | USB / Bluetooth |
| Power Output (if applicable) | N/A | N/A | N/A | N/A | N/A |
| Power Source | USB-Powered | USB-Powered | N/A | USB-Powered | Battery / USB-Powered |
| Frequency Response | Microphone: 100 Hz – 10 kHz; Speakers: 150 Hz – 7 kHz | 20 Hz – 20 kHz (speaker); 100 Hz – 10 kHz (microphone) | 20 Hz – 20 kHz | 20 Hz – 20 kHz | 20 Hz – 20 kHz |
| Signal Processing | DSP / Noise Suppression | DSP / AEC / Noise Suppression | Noise Suppression | DSP / Noise Suppression | DSP / AEC / Noise Suppression |
| Audio Codecs Supported | N/A | N/A | N/A | N/A | SBC / AAC |
| Mounting Option | Desktop | Desktop | N/A | N/A | N/A |
| Control Interface | Physical Buttons | Physical Buttons | N/A | Physical Buttons | Physical Buttons |
| Wireless Support | No | No | No | No | Bluetooth |
| Product Name | Jabra Evolve 20 MS Stereo SE (4999-823-309) | Jabra Evolve 40 UC Stereo | 14401-20-EVOLVE 30 II HS MONO 3.5MM JACK HS WITHOUT CTRL | Jabra Evolve2 40 MS Mono Headset | Jabra Evolve2 85 Link380c UC Stereo Black |
| Height | 6.85 | 6.8 | 6.65 | 8.07 | 8.62 |
| Width | 7.48 | 7.2 | 6.02 | 6.42 | 7.48 |
| Depth | 2.36 | 2.3 | 2.28 | 2.68 | 3.54 |
| Weight | 0.22 | 0.39 | 0.27 | 0.31 | 0.68 |
Reviews & Ratings
L
Lennox Hart
5
Clear Microsoft Teams performance and durable build.
M
Marek Dawson
4
Reliable audio for long conference calls.
N
Nikolai Pierce
5
Good noise isolation in busy offices.
O
Odin Foster
5
Professional sound quality at scale.
P
Paolo Grant
4
Great value for enterprise rollouts.
Questions & Answers
What is the Jabra Evolve 20 MS Stereo SE headset designed for?
The Jabra Evolve 20 MS Stereo SE (SKU: 4999-823-309) is engineered for professional unified communications, delivering stereo audio, noise isolation, and seamless integration with Microsoft Teams.
How does the Jabra Evolve 20 MS Stereo SE achieve noise isolation?
The headset uses closed leatherette ear cushions and an in-line noise-isolating microphone to block up to 48% of ambient noise for clearer calls.
What connectivity options does the Jabra Evolve 20 MS offer?
It connects via USB-A and 3.5 mm jack, providing plug-and-play compatibility with PCs, Macs, mobile phones and tablets.
Is the Jabra Evolve 20 MS Stereo SE certified for Microsoft Teams?
Yes, the headset is Microsoft Teams–certified, featuring a dedicated Teams button for one-touch access to meetings and notifications.
How do I control calls and volume on this headset?
Integrated in-line controls allow you to answer/end calls, adjust volume, mute the microphone and manage music playback without reaching for your device.
What type of microphone does the Jabra Evolve 20 MS use?
It features a noise-isolating boom microphone with echo cancellation, ensuring clear voice transmission in busy environments.
How comfortable are the Jabra Evolve 20 MS leatherette ear cushions?
The soft, memory-foam leatherette cushions provide comfortable, all-day wear while maintaining effective noise isolation.
What is the cable length of the Jabra Evolve 20 MS Stereo SE?
The headset comes with a 1.5 meter (4.9 ft) cable, offering ample reach for flexible workstation setup.
Do I need to install any drivers or software?
No additional drivers are required; the Jabra Evolve 20 MS is fully plug-and-play, though Jabra Direct software is available for firmware updates.
Can I use the Jabra Evolve 20 MS with mobile devices?
Yes, the combination of USB-A and 3.5 mm connectors lets you use it with smartphones, tablets and all major softphone platforms.
How do I clean and maintain the leatherette ear cushions?
Wipe cushions gently with a soft, damp cloth and mild detergent; avoid soaking and let air-dry completely before reuse.
What is the warranty period for the Jabra Evolve 20 MS Stereo SE?
The headset includes a two-year manufacturer’s warranty covering defects in materials and workmanship.
Does the Jabra Evolve 20 MS support stereo music playback?
Yes, its stereo speakers deliver rich, balanced audio for both voice calls and music streaming.
How do I adjust the headband and microphone position?
Slide the headband to fit your head size and pivot the boom microphone up or down until it’s positioned 1–2 cm from your mouth.
Is the Jabra Evolve 20 MS suitable for open office environments?
Absolutely, its noise-isolating design and powerful microphone ensure privacy and clear communication even in busy offices.
What is the exact SKU and product code for this headset?
The product is Jabra Evolve 20 MS Stereo SE Leatherettes with SKU: 4999-823-309.