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2399-823-189
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- JABRA BIZ 2300 DUO USB-C MS
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3 Year Extended Warranty
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Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
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Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
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To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
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Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
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2399-823-189 Overview
2399-823-189-JABRA BIZ 2300 DUO USB-C MS is a professional stereo headset designed for unified communications and Microsoft Teams environments. Featuring dual foam earcups and a noise-cancelling condenser microphone, this headset delivers crystal-clear audio performance for both input and output, making it ideal for high-volume call centers and corporate meeting spaces. It connects via USB-C for digital audio transfer, ensuring compatibility with a wide range of modern PCs, laptops, and conferencing systems.
The Jabra BIZ 2300 DUO USB-C MS supports a frequency response of 100 Hz – 10 kHz (speaker) and 100 Hz – 10 kHz (microphone), providing natural and intelligible sound reproduction. Built-in signal processing features such as DSP (Digital Signal Processing) and noise suppression improve call clarity in busy environments. Typical use cases include unified communications deployments, contact centers, boardrooms, and personal workstations, where comfort, durability, and reliable performance are essential.
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Explore more options from Audio Equipment or explore other Jabra products.
2399-823-189 Specifications
| Product Type | Audio Equipment |
| Audio Device Type | Headset |
| Microphone Type | Condenser |
| Speaker Type | N/A |
| Form Factor | Desktop |
| Use Case | Unified Communications / Conference Room / Call Center / Meeting Space |
| Channel Configuration | Stereo |
| Connectivity | USB-C |
| Input Types | USB-C |
| Output Types | USB-C |
| Power Output (if Applicable) | N/A |
| Power Source | USB-Powered |
| Frequency Response | 100 Hz – 10 kHz |
| Signal Processing | DSP / Noise Suppression |
| Audio Codecs Supported | N/A |
| Mounting Option | Desktop |
| Control Interface | Physical Buttons |
| Wireless Support | No |
| Product Name | Jabra BIZ 2300 Duo USB-C MS (2399-823-189) |
| Height | 6.97 |
| Width | 7.24 |
| Depth | 2.36 |
| Weight | 0.11 |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Audio Codecs Supported | N/A | N/A | N/A | N/A | SBC |
| Audio Device Type | Headset | Headset | Headset | Headset | Headset |
| Channel Configuration | Stereo | Mono | Stereo | Stereo | Mono |
| Connectivity | Quick Disconnect (QD) / 3.5mm | 3.5mm | USB | USB-C | Bluetooth / USB |
| Control Interface | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons |
| Depth | 1.89 | 2.17 | 2.17 | 2.36 | 2.36 |
| Form Factor | Desktop | Desktop | Desktop | Desktop | Portable |
| Frequency Response | 150 Hz – 6.8 kHz | 150 Hz – 6,800 Hz | 20 Hz – 6.8 kHz (Microphone), 20 Hz – 20 kHz (Speaker) | 100 Hz – 10 kHz | 150 Hz – 7 kHz |
| Height | 6.93 | 6.73 | 7.68 | 6.97 | 2.36 |
| Input Types | 3.5mm / Quick Disconnect (QD) | 3.5mm | USB | USB-C | USB / Bluetooth |
| Microphone Type | Condenser | Condenser | Condenser | Condenser | Condenser |
| Mounting Option | N/A | N/A | N/A | Desktop | N/A |
| Output Types | 3.5mm / Quick Disconnect (QD) | 3.5mm | USB | USB-C | USB / Bluetooth |
| Power Output (if applicable) | N/A | N/A | N/A | N/A | N/A |
| Power Source | N/A | N/A | USB-Powered | USB-Powered | Battery / USB-Powered |
| Product Name | 2309-820-104-Biz 2300 Duo - Headset - Head-band - Office/Call center - Black - Binaural - 1.075 m | 1513-0154-Biz 1500 Mono - Headset - Head-band - Office/Call center - Black - Monaural - 0.95 m | Jabra BIZ 1500 Duo USB | Jabra BIZ 2300 Duo USB-C MS (2399-823-189) | 66001-09-MOTION UC - Headset - Ear-hook - Calls & Music - Black - Silver - Monaural - Wireless |
| Product Type | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment |
| Signal Processing | Noise Suppression / Acoustic Shock Protection | Noise Suppression | DSP / AEC / Noise Suppression | DSP / Noise Suppression | DSP / AEC / Noise Suppression |
| Speaker Type | N/A | N/A | N/A | N/A | N/A |
| Use Case | Unified Communications / Conference Room / Office / Call Center | Unified Communications / Conference Room / Office | Unified Communications / Conference Room / Call Center | Unified Communications / Conference Room / Call Center / Meeting Space | Unified Communications / Conference Room / Meeting Space / Remote Work |
| Weight | 0.12 | 0.11 | 0.15 | 0.11 | 0.019 |
| Width | 5.98 | 5.55 | 5.71 | 7.24 | 1.06 |
| Wireless Support | No | No | No | No | Bluetooth |
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Questions & Answers
Q
What is the Jabra Biz 2300 Duo USB-C MS headset?
A
The Jabra Biz 2300 Duo USB-C MS is a professional, noise-cancelling corded headset optimized for Microsoft Teams, featuring dual-ear design, USB-C connectivity and superior call clarity.
Q
Is the Jabra Biz 2300 Duo USB-C MS certified for Microsoft Teams?
A
Yes, this model carries Microsoft Teams certification, ensuring one-touch Teams call control and seamless integration with Microsoft collaboration tools.
Q
How does the noise-cancelling microphone perform?
A
Its ultra-noise-cancelling microphone blocks up to 96% of background noise, delivering clear voice transmission even in busy work environments.
Q
What type of connectivity does this headset use?
A
It uses a USB-C connector for plug-and-play setup on modern laptops and PCs without requiring additional drivers.
Q
Can I use the Biz 2300 Duo with non-Microsoft platforms?
A
Yes, it is compatible with most major UC and softphone applications, including Zoom, Cisco Webex, and Avaya, via standard USB-C.
Q
How comfortable is the Jabra Biz 2300 Duo for all-day use?
A
Designed with adjustable headband, leatherette ear cushions and a lightweight build, it provides secure, fatigue-free comfort throughout extended calls.
Q
Does it feature in-line call controls?
A
Yes, the integrated call control unit allows users to answer/end calls, mute microphone and adjust volume directly from the cable.
Q
How durable is the Jabra Biz 2300 Duo USB-C MS?
A
Built with Kevlar-reinforced headband and robust flex boom arm, it withstands daily professional use and reduces wear and tear.
Q
What is the microphone’s boom flexibility?
A
The 270° flexible boom arm allows precise microphone positioning for optimal voice pick-up and can be easily flipped for left or right-side wear.
Q
What frequency range does this headset support?
A
It supports a wideband audio range of 150 Hz to 6.8 kHz for crystal-clear voice quality and professional sound.
Q
How long is the headset cable?
A
The cord is 2.3 meters (7.5 feet) long, providing ample length for workstation flexibility and connectivity.
Q
How much does the Jabra Biz 2300 Duo weigh?
A
Weighing just 60 grams (2.1 ounces), it offers a lightweight fit without compromising durability.
Q
What’s included in the box?
A
The package includes the Jabra Biz 2300 Duo USB-C MS headset, detachable ear cushions, user guide and a 2-year warranty leaflet.
Q
How do I set up the Jabra Biz 2300 Duo USB-C MS?
A
Simply plug the USB-C connector into your device, select the Jabra audio device in sound settings and you’re ready to call.
Q
How do I maintain and clean the headset?
A
Gently wipe the headband and ear cushions with a soft, slightly damp cloth and avoid using solvents or abrasive cleaners.
Q
What warranty covers the Jabra Biz 2300 Duo?
A
Jabra offers a 2-year manufacturer’s warranty covering defects in materials and workmanship under normal use conditions.
