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4993-823-309
- Description:
- JABRA EVOLVE 20 SE MONO MS LEATHERETTES
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3 Year Extended Warranty
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Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
4993-823-309 Overview
4993-823-309-JABRA EVOLVE 20 SE MONO MS LEATHERETTES is a professional mono headset designed for Unified Communications, featuring a high-quality USB connection for seamless integration with Microsoft Teams and other major UC platforms. This headset combines a single-ear, over-the-head design with a noise-cancelling electret condenser microphone and a dynamic speaker, offering reliable audio performance for calls and conferencing. The closed-ear leatherette cushion enhances comfort and passive noise isolation, making it suitable for extended use in busy office environments.
With plug-and-play USB-A connectivity, the device supports digital audio transmission and operates across a frequency response of 150 Hz – 7 kHz (microphone) & 150 Hz – 7 kHz (speaker), ensuring clear voice reproduction for both input and output. The Jabra Evolve 20 SE Mono MS is ideal for use in boardrooms, small to medium meeting spaces, open offices, and dedicated UC deployments, providing intuitive in-line call control for answer/end, mute, and volume adjustment. Its lightweight, desktop-class form factor and compatibility with modern conferencing software make it a top choice for enterprise communication needs.
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Explore more options from Audio Equipment or explore other Jabra products.
4993-823-309 Specifications
| Product Type | Audio Equipment |
| Audio Device Type | Headset |
| Microphone Type | Condenser |
| Speaker Type | N/A |
| Form Factor | Desktop |
| Use Case | Unified Communications / Conference Room / Meeting Space / Office |
| Channel Configuration | Mono |
| Connectivity | USB |
| Input Types | USB |
| Output Types | USB |
| Power Output (if Applicable) | N/A |
| Power Source | USB-Powered |
| Frequency Response | 150 Hz – 7 kHz |
| Signal Processing | DSP / Noise Suppression |
| Audio Codecs Supported | N/A |
| Mounting Option | Desktop |
| Control Interface | Physical Buttons |
| Wireless Support | No |
| Product Name | Jabra Evolve 20 SE Mono MS Leatherette |
| Height | 2.17 |
| Width | 7.21 |
| Depth | 6.46 |
| Weight | 0.22 |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Audio Codecs Supported | SBC / AAC | SBC | N/A | SBC / AAC | SBC |
| Audio Device Type | Headset | Headset | Headset | Headset | Headset |
| Channel Configuration | Stereo | Stereo | Mono | Stereo | Stereo |
| Connectivity | USB / Bluetooth | USB / Bluetooth | USB | Bluetooth / USB | USB / Bluetooth |
| Control Interface | Physical Buttons / App | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons |
| Depth | 2.68 | 2.1 | 6.46 | 2.59 | 7.05 |
| Form Factor | Portable | Portable | Desktop | Portable | Portable |
| Frequency Response | 20 Hz – 20 kHz | 20 Hz – 20 kHz | 150 Hz – 7 kHz | 20 Hz – 20 kHz (Speaker), 100 Hz – 8 kHz (Microphone) | 20 Hz – 20 kHz |
| Height | 7.32 | 6.5 | 2.17 | 6.3 | 0.67 |
| Input Types | USB / Bluetooth / N/A | USB / Bluetooth | USB | Microphone / USB | USB / Bluetooth |
| Microphone Type | Condenser | Condenser | Condenser | Boom / Condenser | Condenser |
| Mounting Option | Desktop / N/A | Desktop | Desktop | Desktop | N/A |
| Output Types | USB / Bluetooth / 3.5mm | USB / Bluetooth | USB | 3.5mm / USB | USB / Bluetooth |
| Power Output (if applicable) | N/A | N/A | N/A | N/A | N/A |
| Power Source | Battery / USB-Powered | USB-Powered / Battery | USB-Powered | Battery / USB-Powered | Battery / USB-Powered |
| Product Name | Jabra Evolve2 65 Link380a MS Stereo Black | Evolve 65 UC Stereo | Jabra Evolve 20 SE Mono MS Leatherette | Jabra Evolve2 65 MS Stereo Wireless Headset (26599-999-888) | Jabra Evolve 75e (7099-823-309) - Neckband UC Headset |
| Product Type | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment |
| Signal Processing | DSP / AEC / Noise Suppression | DSP / Noise Suppression | DSP / Noise Suppression | DSP / Noise Suppression | DSP / Noise Suppression / AEC |
| Speaker Type | Active | N/A | N/A | Active | N/A |
| Use Case | Conference Room / Unified Communications / Meeting Space / Remote Work | Unified Communications | Unified Communications / Conference Room / Meeting Space / Office | Unified Communications / Conference Room / Office / Call Center / Remote Work | Unified Communications / Conference Room / Office / Call Center |
| Weight | 0.42 | 0.33 | 0.22 | 0.41 | 0.095 |
| Width | 6.42 | 7.1 | 7.21 | 7.11 | 6.85 |
| Wireless Support | Bluetooth | Bluetooth | No | Bluetooth | Bluetooth |
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Questions & Answers
Q
What is the Jabra Evolve 20 SE Mono MS Leatherettes designed for?
A
The Jabra Evolve 20 SE Mono MS Leatherettes is a professional USB headset optimized for Microsoft Teams and unified communications, providing crystal-clear audio and passive noise cancellation for single-ear call handling.
Q
How do I connect the Jabra Evolve 20 SE Mono MS Leatherettes to my computer?
A
Simply plug the integrated USB-A connector into any Windows or Mac USB port for instant, driver-free setup with full call-control functionality.
Q
Is the headset certified for Microsoft Teams?
A
Yes, the Jabra Evolve 20 SE Mono MS Leatherettes carries Microsoft Teams certification and features a dedicated Teams button for one-touch call control.
Q
How does the passive noise cancellation work?
A
Ultra-soft leatherette ear cushions create an acoustic seal that passively blocks up to 82% of ambient noise, ensuring focused conversations without active noise-cancellation hardware.
Q
How can I answer or end calls directly from the headset?
A
Use the in-line control unit with integrated call-answer and mute buttons to manage all calls without touching your computer.
Q
Can I use the Jabra Evolve 20 SE Mono MS Leatherettes on Mac and PC?
A
Yes, the headset is fully compatible with Windows, macOS, and standard Linux distributions, providing plug-and-play functionality on all major desktop platforms.
Q
What is the wearing style of this Mono headset?
A
The over-the-head, single-ear design allows you to stay aware of your surroundings while enjoying professional audio quality in one ear.
Q
Does the Jabra Evolve 20 SE Mono MS Leatherettes require a battery?
A
No battery is required as the headset draws power directly from the USB port for continuous, uninterrupted performance.
Q
How flexible is the microphone boom?
A
The noise-canceling boom arm is fully adjustable and optimized to position the microphone within 10 mm of your mouth for consistent, clear voice pickup.
Q
What warranty does the Jabra Evolve 20 SE Mono MS Leatherettes include?
A
The headset comes with a two-year manufacturer’s warranty covering defects in materials and workmanship.
Q
How durable is the Jabra Evolve 20 SE Mono MS Leatherettes cable?
A
The Kevlar-reinforced USB cable is engineered for toughness and extended life in high-use office environments.
Q
What is the weight of the headset?
A
The Jabra Evolve 20 SE Mono MS Leatherettes weighs approximately 141 grams, ensuring all-day comfort without fatigue.
Q
Can I adjust the headband for different head sizes?
A
Yes, the headset features an adjustable headband with a soft-padded cushion for a secure, personalized fit.
Q
How do I maintain and clean the leatherette ear cushion?
A
Wipe the leatherette ear cushion with a soft, damp cloth and mild soap; avoid abrasive cleaners to preserve material integrity.
Q
What audio performance can I expect for music and calls?
A
You’ll enjoy a wideband audio frequency response (100 Hz–6.8 kHz) optimized for speech clarity, while also suitable for occasional music playback.
