United States$5,000,000+
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G
Gwen Pierce
4
Great entry-level MS headset. Audio is clear and it's very comfortable for daily meetings.
4999-823-109
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JABRA EVOLVE 20 MS STEREO
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4999-823-109
- Description:
- JABRA EVOLVE 20 MS STEREO
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- Jabra
- Condition:
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4999-823-109 Overview
4999-823-109-JABRA EVOLVE 20 MS STEREO is a professional USB stereo headset designed specifically for Unified Communications and Microsoft Teams environments. This device incorporates an integrated stereo headphone and a noise-cancelling microphone, providing seamless two-way audio with crystal-clear conversations. The audio output is configured for stereo listening while the microphone delivers single-channel speech, ensuring optimal communication in meetings and calls.
The headset connects via USB-A, offering plug-and-play compatibility with laptops and desktop computers. It features a frequency response of 150 Hz – 7 kHz (for speaker) and 100 Hz – 10 kHz (for microphone), supporting digital signal processing (DSP) and noise suppression. With intuitive in-line controls, it is ideal for boardrooms, meeting spaces, call centers, and unified communications (UC) deployments, ensuring professional-grade audio quality and control for modern business communications.
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4999-823-109 Specifications
- Product Type
- Audio Equipment
- Audio Device Type
- Headset
- Microphone Type
- Condenser
- Speaker Type
- N/A
- Form Factor
- Desktop
- Use Case
- Unified Communications / Conference Room / Meeting Spaces / Call Center
- Channel Configuration
- Stereo
- Connectivity
- USB
- Input Types
- USB
- Output Types
- USB
- Power Output (if applicable)
- N/A
- Power Source
- USB-Powered
- Frequency Response
- 150 Hz – 7 kHz (Speaker), 100 Hz – 10 kHz (Microphone)
- Signal Processing
- DSP / Noise Suppression
- Audio Codecs Supported
- N/A
- Mounting Option
- N/A
- Control Interface
- Physical Buttons
- Wireless Support
- No
- Product Name
- Jabra Evolve 20 MS Stereo (4999-823-109)
- Height
- 2.1
- Width
- 7.1
- Depth
- 6.6
- Weight
- 0.31
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| 4999-823-109 |  26599-899-888 |  7899-829-209 |  5393-823-309 |  6599-823-499 | |
|---|---|---|---|---|---|
| Product Type | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment |
| Audio Device Type | Headset | Headset | Headset | Headset | Headset |
| Microphone Type | Condenser | Condenser | Condenser | Dynamic | Condenser |
| Speaker Type | N/A | Active | Active | N/A | N/A |
| Form Factor | Desktop | Portable | Portable | Desktop | Portable |
| Use Case | Unified Communications / Conference Room / Meeting Spaces / Call Center | Office/Call Center/Unified Communications | Unified Communications / Conference Room / Meeting Spaces / Streaming | Unified Communications / Conference Room / Meeting Space | Unified Communications |
| Channel Configuration | Stereo | Mono | Stereo | Mono | Stereo |
| Connectivity | USB | Bluetooth / USB | USB / 3.5mm | USB | USB / Bluetooth |
| Input Types | USB | Microphone / USB | USB / 3.5mm | USB | USB / Bluetooth |
| Output Types | USB | Speaker / USB | 3.5mm | USB | USB / Bluetooth |
| Power Output (if applicable) | N/A | N/A | N/A | N/A | N/A |
| Power Source | USB-Powered | Battery / USB-Powered | USB-Powered | USB-Powered | USB-Powered / Battery |
| Frequency Response | 150 Hz – 7 kHz (Speaker), 100 Hz – 10 kHz (Microphone) | 20 Hz – 20 kHz (Speaker), 100 Hz – 8 kHz (Microphone) | 20 Hz – 20 kHz | 150 Hz – 7 kHz (Calls), 40 Hz – 18 kHz (Music) | 20 Hz – 20 kHz |
| Signal Processing | DSP / Noise Suppression | DSP / Noise Suppression | DSP / ANC | DSP / Noise Suppression | DSP / Noise Suppression |
| Audio Codecs Supported | N/A | SBC | N/A | N/A | SBC |
| Mounting Option | N/A | Desktop | Desktop | Desktop | Desktop |
| Control Interface | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons |
| Wireless Support | No | Bluetooth | No | No | Bluetooth |
| Product Name | Jabra Evolve 20 MS Stereo (4999-823-109) | Jabra Evolve2 65 MS Mono Headset | Jabra Evolve 80 UC Stereo (7899-829-209) | Jabra EVOLVE 30 II MS Mono (5393-823-309) | Evolve 65 UC Stereo |
| Height | 2.1 | 6.89 | 8.1 | 6.77 | 6.5 |
| Width | 7.1 | 7.87 | 7.8 | 5.94 | 7.1 |
| Depth | 6.6 | 2.36 | 2.2 | 2.32 | 2.1 |
| Weight | 0.31 | 0.35 | 0.77 | 0.22 | 0.33 |
Reviews & Ratings
H
Harvey Hunter
4
Reliable Evolve 20. The inline call controller is very convenient and the setup is instant.
I
Isla Banks
5
Excellent value for the price. Clear microphone and decent noise cancellation for a busy office.
J
Jared Cole
4
Solid and dependable. This headset is our standard for new hires. Always works perfectly.
K
Kora Ward
5
Simple, lightweight, and effective. The MS Stereo version is perfect for Microsoft Teams users.
Questions & Answers
What is the Jabra Evolve 20 MS Stereo headset?
The Jabra Evolve 20 MS Stereo is a USB-A wired headset optimized for Microsoft Teams, delivering stereo sound, noise isolation and inline call controls for professional UC environments.
How does the passive noise isolation work on the Evolve 20 MS Stereo?
The headset’s advanced ear-cushion design and tight-fitting ear cups passively block up to 90% of background noise, ensuring clear calls and focused listening without active noise cancellation.
Is the Jabra Evolve 20 MS Stereo certified for Microsoft Teams?
Yes. The Jabra Evolve 20 MS Stereo carries Microsoft Teams certification, providing a dedicated Teams button, seamless meeting join functionality and guaranteed compatibility.
What connectivity options does Jabra Evolve 20 MS Stereo offer?
This model uses a USB-A plug-and-play connection, compatible with Windows, macOS and most UC platforms without additional drivers or software installation.
Do I need to install drivers for the Jabra Evolve 20 MS Stereo?
No. The headset is fully plug-and-play via USB-A, automatically recognized by supported operating systems and UC apps without manual driver installation.
Which devices and platforms are compatible with the Evolve 20 MS Stereo?
The headset works with Windows PCs, MacBooks, Linux systems and leading UC platforms including Microsoft Teams, Zoom, Cisco Webex and Google Meet.
What type of microphone does the Jabra Evolve 20 MS Stereo use?
It features a noise-canceling broadcast-quality microphone with an adjustable boom arm, reducing ambient noise for crystal-clear voice transmission.
Does the Jabra Evolve 20 MS Stereo support stereo audio for music?
Yes. With stereo speakers tuned for wideband audio, the headset delivers immersive music playback and high-quality multimedia sound.
How do I control calls and volume on the Evolve 20 MS Stereo?
Integrated inline controls let you answer/end calls, mute the microphone, and adjust volume directly on the USB cable for instant call management.
What is the cable length of the Jabra Evolve 20 MS Stereo?
The headset features a 1.5-meter USB-A cable, offering ample reach for comfortable use at your desk or workstation.
How comfortable is the Jabra Evolve 20 MS Stereo for all-day use?
Ergonomic ear cushions and an adjustable headband ensure a secure, lightweight fit, allowing hours of fatigue-free wearing in busy office environments.
Can I mute my microphone quickly on the Evolve 20 MS Stereo?
Yes. A one-touch mute button on the inline control instantly silences the microphone, with an LED indicator confirming mute status.
What warranty does the Jabra Evolve 20 MS Stereo include?
The headset comes with a two-year manufacturer warranty covering defects in materials and workmanship when used under normal conditions.
How do I set up the Jabra Evolve 20 MS Stereo?
Simply plug the USB-A connector into your computer, select “Jabra Evolve 20 MS Stereo” in audio settings, then adjust volume and mic position.
Is the Jabra Evolve 20 MS Stereo compatible with softphones?
Yes. It’s certified for leading softphones such as Avaya, Cisco, Mitel and Genesys, ensuring reliable performance in call center and remote work setups.
What is the overall weight of the Jabra Evolve 20 MS Stereo headset?
Weighing approximately 165 grams, the headset offers a lightweight design without compromising build quality or comfort for extended use.