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4993-823-189
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- JABRA EVOLVE 20 MONO MS USB-C
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Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
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If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
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Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
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In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
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30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
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4993-823-189 Overview
4993-823-189-JABRA EVOLVE 20 MONO MS USB-C is a professional mono headset designed for unified communications and optimized for use with Microsoft Teams and Skype for Business. This wired headset features a single-ear (mono) design with an integrated noise-cancelling microphone and a USB-C connector, providing easy plug-and-play connectivity for laptops and compatible conferencing devices. The Evolve 20 Mono MS USB-C delivers clear audio for both voice and multimedia content, with an inline call control unit for convenient access to volume, mute, and call functions.
Engineered for consistent performance in office and remote work environments, this headset supports a frequency response of 150 Hz – 7 kHz (telephony) and up to 20 Hz – 20 kHz (music mode), ensuring reliable voice clarity during calls and good audio quality for music playback. The Jabra Evolve 20 Mono MS USB-C is ideally suited for use in individual workspaces, call centers, small to medium meeting rooms, and UC deployments, offering seamless integration with leading communication platforms. Its lightweight and comfortable design, soft ear cushion, and inline control make it an optimal choice for professionals seeking efficient and distraction-free conferencing solutions via USB-C devices.
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Explore more options from Audio Equipment or explore other Jabra products.
4993-823-189 Specifications
| Product Type | Audio Equipment |
| Audio Device Type | Headset |
| Microphone Type | Condenser |
| Speaker Type | N/A |
| Form Factor | On-Ear |
| Use Case | Unified Communications / Conference Room / Office / Call Center |
| Channel Configuration | Mono |
| Connectivity | USB-C |
| Input Types | USB-C |
| Output Types | N/A |
| Power Output (if Applicable) | N/A |
| Power Source | USB-Powered |
| Frequency Response | 150 Hz – 7 kHz (telephony); 20 Hz – 20 kHz (music mode) |
| Signal Processing | DSP / Noise Suppression |
| Audio Codecs Supported | N/A |
| Mounting Option | Desktop |
| Control Interface | Physical Buttons |
| Wireless Support | No |
| Product Name | Jabra Evolve 20 Mono MS USB-C (4993-823-189) |
| Height | 6.42 |
| Width | 7.09 |
| Depth | 2.17 |
| Weight | 0.22 |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Audio Codecs Supported | N/A | N/A | SBC / AAC | N/A | N/A |
| Audio Device Type | Headset | Headset | Headset | Headset | Headset |
| Channel Configuration | Stereo | Mono | Stereo | Mono | Mono |
| Connectivity | USB-C / 3.5mm | 3.5mm | Bluetooth / USB | USB-C | Bluetooth |
| Control Interface | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons |
| Depth | 8.07 | 2.17 | 8.58 | 2.17 | 1.0 inch |
| Form Factor | Portable | Desktop | Portable | On-Ear | Portable |
| Frequency Response | 20 Hz – 20 kHz (music), 150 Hz – 7 kHz (calls) | 150 Hz – 6,800 Hz | 20 Hz – 20 kHz (Speaker); 100 Hz – 8 kHz (Microphone) | 150 Hz – 7 kHz (telephony); 20 Hz – 20 kHz (music mode) | 150 Hz – 6.8 kHz |
| Height | 2.17 | 6.73 | 2.52 | 6.42 | 5.2 inches |
| Input Types | USB / 3.5mm | 3.5mm | USB / Bluetooth | USB-C | N/A |
| Microphone Type | Condenser | Condenser | Condenser | Condenser | Condenser |
| Mounting Option | Desktop | N/A | N/A | Desktop | N/A |
| Output Types | 3.5mm | 3.5mm | N/A | N/A | N/A |
| Power Output (if applicable) | N/A | N/A | N/A | N/A | N/A |
| Power Source | USB-Powered | N/A | Battery / USB-Powered | USB-Powered | Battery |
| Product Name | Jabra Evolve 40 MS Stereo USB-C | 1513-0154-Biz 1500 Mono - Headset - Head-band - Office/Call center - Black - Monaural - 0.95 m | Jabra Evolve2 85 MS Stereo Headset (Beige, 28599-999-998) | Jabra Evolve 20 Mono MS USB-C (4993-823-189) | 14401-01-PRO 9470 Replacement headset - Headset - Ear-hook - Office/Call center - Black - Monaural - Wireless |
| Product Type | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment |
| Signal Processing | DSP / AEC / Noise Suppression | Noise Suppression | DSP / AEC / Noise Suppression | DSP / Noise Suppression | DSP / Noise Suppression |
| Speaker Type | N/A | N/A | Active | N/A | N/A |
| Use Case | Unified Communications / Conference Room / Streaming / Meeting Space | Unified Communications / Conference Room / Office | Conference Room / Unified Communications / Call Center / Streaming | Unified Communications / Conference Room / Office / Call Center | Unified Communications / Conference Room / Call Center |
| Weight | 0.39 | 0.11 | 0.68 | 0.22 | 0.049 lbs |
| Width | 6.81 | 5.55 | 7.68 | 7.09 | 2.1 inches |
| Wireless Support | No | No | Bluetooth | No | Bluetooth |
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Questions & Answers
Q
What is the Jabra Evolve 20 Mono MS USB-C?
A
The Jabra Evolve 20 Mono MS USB-C is a professional, USB-C wired mono headset certified for Microsoft Teams, designed for crystal-clear calls and focused work.
Q
Is the Jabra Evolve 20 Mono MS USB-C Microsoft Teams certified?
A
Yes, the Jabra Evolve 20 Mono MS USB-C features a dedicated Teams button and is officially certified for Microsoft Teams for seamless call management.
Q
How does the noise-canceling microphone on the Jabra Evolve 20 Mono MS USB-C perform?
A
The headset’s built-in noise-canceling microphone filters background noise, delivering clear voice transmission in open-plan offices and busy environments.
Q
What connectivity does the Jabra Evolve 20 Mono MS USB-C offer?
A
It connects via a USB-C plug-and-play cable, ensuring instant compatibility with Microsoft Teams devices, Windows PCs, and Mac computers.
Q
Can I use the Jabra Evolve 20 Mono MS USB-C with other unified-communications platforms?
A
Yes, it is also compatible with Zoom, Cisco Webex, Skype for Business, and most major UC applications for versatile call functionality.
Q
What inline controls are available on the Jabra Evolve 20 Mono MS USB-C?
A
The inline controller provides one-touch call answer/end, mute, volume adjustment, and a Microsoft Teams quick-launch button.
Q
How comfortable is the Jabra Evolve 20 Mono MS USB-C for extended use?
A
Engineered with a padded leatherette ear cushion and adjustable headband, it delivers all-day comfort during long calls and conference sessions.
Q
What audio quality does the Jabra Evolve 20 Mono MS USB-C deliver?
A
The headset supports wideband audio up to 6 kHz for natural, rich sound clarity in calls and multimedia playback.
Q
Does the Jabra Evolve 20 Mono MS USB-C support stereo listening?
A
No, this model is a mono headset designed for single-ear listening to help you stay aware of your surroundings.
Q
What is the cable length of the Jabra Evolve 20 Mono MS USB-C?
A
The integrated 1.5 m USB-C cable provides ample reach for desktop setups and flexible workstation arrangements.
Q
How durable is the Jabra Evolve 20 Mono MS USB-C?
A
Built with robust materials and reinforced strain relief, it withstands daily office use and frequent cable handling.
Q
What is the setup process for the Jabra Evolve 20 Mono MS USB-C?
A
Simply plug the USB-C connector into your device, select the Jabra headset in your audio settings, and you’re ready to work—no drivers required.
Q
Does the Jabra Evolve 20 Mono MS USB-C include a warranty?
A
Yes, it comes with a two-year manufacturer’s warranty covering defects in materials and workmanship.
Q
Which environment is best suited for the Jabra Evolve 20 Mono MS USB-C?
A
Ideal for open-plan offices, remote workstations, and call centers where focused audio and noise isolation are essential.
Q
How do I mute and unmute calls on the Jabra Evolve 20 Mono MS USB-C?
A
Press the dedicated mute button on the inline controller to toggle your microphone on or off during calls.
